Experian jobs Work, Jobs in Nottingham (with Salaries)

Helpdesk Customer Service Advisor
Experian —Nottingham
- Full-time
- Customer service
Quick apply
3d
Graduate Data Analyst
Experian Information Solutions —Nottingham
- £32,000 a year
- Full-time
- Hybrid work
- Bachelor's degree
- Machine learning
- Python
- Annual leave
4d
Junior Product Manager - Identity
Experian —Nottingham
- Full-time
- Hybrid work
- Product management
- Agile
- Annual leave
Quick apply
Sales Enablement Executive
Experian —Nottingham
- Full-time
- Hybrid work
- Analysis skills
- Annual leave
Quick apply
Assurance Manager
Experian —Nottingham
- Full-time
- Hybrid work
- IT
- Annual leave
Quick apply
10d
Data Tooling Analyst
Experian —Nottingham
- Full-time
- Hybrid work
- SQL
- AWS
- APIs
- Annual leave
Quick apply
1d
Product Manager - Core Consumer Capabilities
Experian —Nottingham
- Full-time
- Hybrid work
- Annual leave
Quick apply
1d
Senior Project Manager
Experian —Nottingham
- Full-time
- Hybrid work
- Project management
- Agile
- Annual leave
Quick apply
Quality Engineer II
Experian —Nottingham
- Full-time
- Hybrid work
- Software development
- Agile
- SDLC
- Annual leave
Quick apply
3d
Cloud Data Engineer
Experian —Nottingham
- Full-time
- Hybrid work
- SQL
- AWS
- AI
- Annual leave
Quick apply
12d
Account Manager - Public Sector
Experian —Nottingham
- Full-time
- Hybrid work
- Communication skills
- Annual leave
Quick apply
8d
Talent & Leadership Partner - 12 month FTC
Experian —Nottingham
- Full-time
- Hybrid work
- Leadership
- Annual leave
Quick apply
UK&I Revenue Controller
Experian —Nottingham
- Full-time
- Hybrid work
- Project management
- Continuous improvement
- Accounting
- Annual leave
Quick apply
Junior Buyer - 6 month FTC
Experian —Nottingham
- Full-time
- Hybrid work
- Contracts
- AI
- Marketing
- Annual leave
Quick apply
IT Audit Manager
Experian —Nottingham
- Full-time
- Bachelor's degree
- Annual leave
Quick apply
Product and Proposition Marketing Manager
Experian —Nottingham
- Full-time
- Hybrid work
- Marketing
- Annual leave
Quick apply
Regional Financial Accountant
Experian —Nottingham
- Full-time
- Hybrid work
- Project management
- Accounting
- Annual leave
Quick apply
Third Party Risk Manager
Experian —Nottingham
- Full-time
- Hybrid work
- AI
- Annual leave
Quick apply
Head of Resource Planning, Forecasting & MI
Experian —Nottingham
- Full-time
- Hybrid work
- Continuous improvement
- Leadership
- Annual leave
Quick apply
Third Party Security Programme Manager
Experian —Nottingham
- Full-time
- Hybrid work
- Microsoft Office
- SQL
- SharePoint
- Annual leave
Quick apply

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Helpdesk Customer Service Advisor

Experian -
Nottingham

Quick apply

Job details

Full-time
3 days ago

Qualifications

Customer service

Full job description

Company Description

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more. Experian invests in people and new advanced technologies to unlock the power of data. We have an amazing team of 25,200 people in 32 countries.

Job Description

We are seeking a proactive and customer-focused individual to join our team as a Helpdesk Customer Service Advisor. The role will involve managing and resolving customer queries and issues raised via email, telephone and live chat, ensuring a high standard of service and timely resolution. You will act as a key point of contact for customers, maintaining strong relationships and delivering effective solutions.

Key Responsibilities

Manage and respond to customer tickets submitted via email in a timely and professional manner
Investigate and resolve customer queries, issues, and complaints effectively
Prioritise incoming tickets based on urgency, impact, and service level agreements (SLAs)
Maintain accurate records of all customer interactions and actions taken within ticketing systems
Liaise with internal teams to resolve complex issues where required
Provide clear and concise communication to customers, keeping them informed of progress
Identify recurring issues and escalate or suggest improvements where appropriate
Ensure compliance with internal processes, policies, and quality standards
Support the wider team with ad hoc tasks and actions to ensure smooth day-to-day operations

Qualifications

Previous customer service experience
Live chat experience

Additional Information

Our uniqueness is that we celebrate yours. Experian's people first, inclusive and purpose driven culture is multi award-winning; World's Best Workplaces™ 2025 (Fortune Global Top 25), Great Place To Work™ in 26 countries to name a few. Check out Experian Life on social or explore our Careers Site to understand why. Experian is also proud to be an Equal Opportunity and Affirmative Action employer. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

Experian Careers - Creating a better tomorrow together

Find out what its like to work for Experian by clicking here

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Refine Your Search

experian jobs jobs in nottingham

Helpdesk Customer Service Advisor

Graduate Data Analyst

Junior Product Manager - Identity

Sales Enablement Executive

Assurance Manager

Data Tooling Analyst

Product Manager - Core Consumer Capabilities

Senior Project Manager

Quality Engineer II

Cloud Data Engineer

Account Manager - Public Sector

Talent & Leadership Partner - 12 month FTC

UK&I Revenue Controller

Junior Buyer - 6 month FTC

IT Audit Manager

Product and Proposition Marketing Manager

Regional Financial Accountant

Third Party Risk Manager

Head of Resource Planning, Forecasting & MI

Third Party Security Programme Manager

I want to receive the latest job alerts for experian jobs in nottingham

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