About Us:
At Dolby Funeral Services, we work in a unique industry, helping people through difficult times and always with compassion, respect, and care. We set the highest standards, and we expect a high level of commitment and loyalty. This position requires a high degree of professionalism, integrity, and impeccable standards. Every day we want to meet and exceed our families’ expectations. As a Funeral Bearer, you will be at the very heart and focal point of our business, consistently delivering high levels of service to the deceased and their families. This is a casual position offering the flexibility to work around current work/life commitments.
This role may best suit someone who is retired, studying or looking for casual work to top up other earnings. The daytime work is ad-hoc, but you must be able to commit to the on-call rota. It would also be beneficial to live in good reach of the Bassetlaw area, say a 15-20 minute drive maximum.
The Opportunity:
Our Funeral Bearers are often the first members of the team to meet our families and are ambassadors for the Company. You would be part of a team providing reassurance that we will look after the family's loved one as we bring them into our care.
Previous experience within the funeral sector will be advantageous. However, full training will be given. So are you:
- A person of absolute integrity
- Able to communicate in a clear and considerate way
- Well presented, courteous and of good character
- Willing to go the extra mile and think outside the box
- Seeking a truly rewarding position serving others at a time of immense need
- Reliable, flexible, resourceful
- Punctual with excellent time management
- A team player
- Can work on your own initiative
- Able to carry out a range of physical tasks, including but not limited to heavy lifting
Hours of work: PLEASE NOTE THIS IS NOT A FULL-TIME 40HR WEEK ROLE
Your hours of work are variable each week in accordance with the agreed rota, to meet the operational requirements of the Company. This is a casual role, so the hours are as and when required during the day - Monday to Friday for bearing.
The fixed part of the role is on an 'on-call' rota. You must be able to commit and respond to a phone call to meet a colleague at any hour of the day or night during the week, weekends and bank holidays. If you are not sure you can commit, then please do not apply. You would be involved in helping to move the deceased from the place where they have passed away to our private ambulance.
Main Purpose:
All candidates must have the Right to Work in the UK. We are currently not offering sponsorship for this role.
- Preparing and ensuring the cleanliness of vehicles
- Being part of the funeral service by bearing the coffin and driving company vehicles
- Assisting the Funeral Director with pre-funeral checks, including route planning and address checking
- Transferring those who have passed away into our care from various locations
- Workshop duties include the preparation of coffins and caskets in readiness for funerals
- Mortuary duties include preparation, presentation and care of the deceased
- Support all ceremonial aspects of funerals as a chauffeur and pallbearer
You Will Need:
- A full UK driving licence and 5 years of driving experience
- Good level of physical fitness, as this role will involve heavy lifting duties
- The necessary documentation for a driving license check.
- Pride in your appearance, ensuring you are always professional
- A caring and empathetic nature
- The determination to deliver excellent client services
- Consent to an enhanced DBS check
Additional Duties:
· You are required as part of your normal duties to be ‘on call’ to provide out-of-hours telephone cover for a 24hr service on a rota basis.
· You are required as part of your normal duties to provide ‘out of hours’ cover on a rota system to deal with emergencies. This will include unsocial hours, weekends and bank/public holidays.
Note: During the course of your work at Dolby Funeral Services Limited, you will become privy to personal information concerning family issues, circumstances surrounding death and other private matters. Although we recognise that there are times when you need to go home and share with someone at the end of a stressful day, please remember that you have a duty of confidentiality and such matters should not be discussed outside of Dolby Funeral Services Limited or your immediate family.
Pay:
*PLEASE NOTE WE PAY PER FUNERAL ATTENDED*
You will be paid £35 per funeral for a cremation or graveside service and £45 per funeral for a church service with cremation or burial to follow. Your average rate of pay in any pay period (inclusive of any bonuses paid where applicable) will not be less than the National Minimum Wage.
You will be paid £10 per night Mon-Fri standby charge and £12 per day and night Sat & Sun standby charge when on call.
If you are called out while on call, you will be paid £40 per call-out.
Note: This job description is not intended to be all-inclusive. The employee may be required to perform other related duties as requested by the employer. Any additional hours worked will be paid at National Minimum Wage.
Job Type: Commission
Pay: £13.00-£14.00 per hour
Benefits:
Application question(s):
- Must have a valid driving license and at least 5 years driving experience
Work Location: In person
