Service agent Work, Jobs in Nottingham (with Salaries)

Call Centre Agent
Chubb Fire & Security —Nottingham
- £30,534.50 a year
- Full-time
- Customer service
- APIs
- IT
- Free parking
- Health & wellbeing programme
Quick apply
1d
Cargo Ramp Agent - EMA
YunExpress —East Midlands Airport
- From £28,500 a year
- Full-time
- English
- Analysis skills
- In-person
- Relocation assistance
Quick apply
Customer Service Advisor
Boots —Nottingham
- £25,652.88 a year
- Part-time
- Customer service
- Organisational skills
- Employee assistance programme
- Employee discount
3d
Operations Admin Agent
Propel Holdings UK Limited —Nottingham
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Accompanied Viewer
Lesley Greaves Estate and Letting Agents —Nottingham
- £13 an hour
- Part-time
- Sales
- Customer service
- In-person
Quick apply
Import Broker - East Midlands Airport
UPS —Castle Donington
- £24,784.50 a year
- Full-time
- Customer service
- Microsoft Office
Property Administrator
Encore —Nottingham
- £26,500 - £28,000 a year
- Hybrid work
- Customer service
- Maintenance
- Microsoft Office
Quick apply
Customer Support Agent
Exel Technology Group Ltd —Mansfield
- From £26,505 a year
- 8 hour shift
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
Quick apply
14d
Property Manager
NHS Supply Chain —Nottingham
- £56,476 - £66,443 a year
- Hybrid work
- Patient care
- Employee assistance programme
- Life insurance
Operations Sort Senior Agent
DHL —East Midlands Airport
- Monday to Friday
- Free parking
- Employee assistance programme
7d
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Nottingham
- £3,800 a month
- Full-time
- Sales
Quick apply
Customer Service Agent
Breedon Group plc —Breedon on the Hill
- Full-time
- Customer service
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
4d
Night Owl - Customer Service Advisor 20:00 – 08:00 – Student Accommodation- Upperton Rd
Student Roost —Leicester
- £13.95 an hour
- Full-time
- Maintenance
Quick apply
2d
ACS Communications Apprentice
DHL —East Midlands Airport
- Weekend availability
- English
- IT
- Free parking
- Employee discount
4d
Client Success Manager
AmTrust International —Nottingham
- Financial services
Lifeguard
Leisure Solutions Community Trust —Mansfield
- £11.44 - £12.71 an hour
- Customer service
8d
Traffic Management Support Coordinator
Go Traffic Management —Derby
- £33,046 a year
Quick apply
Quality Assurance Process Manager (Associate)
Capital One UK —Nottingham
- Full-time
- Hybrid work
- Organisational skills
QA Insights Specialist - Principal Coordinator
Capital One UK —Nottingham
- Full-time
- Hybrid work
- Organisational skills
Senior Contracts Administrator
Global Fire & Security Systems LTD —Nottingham
- Full-time
- CRM software
- Microsoft Excel
- Customer service
- Referral programme

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service agent jobs near nottingham

Call Centre Agent

Chubb Fire & Security -
Nottingham

Quick apply

Job details

Full-time
£30,534.50 a year
1 day ago

Benefits

Free parking
Health & wellbeing programme
Cycle to work scheme
Company pension
Employee discount
Life insurance
Childcare
Referral programme
On-site parking

Qualifications

Customer service
CCTV
SIA
APIs
IT
Communication skills

Full job description

Join a security monitoring team where your vigilance directly contributes to keeping people safe across the UK and Ireland.

Security Monitoring Centres (SMC) in Nottingham have opportunities for CCTV Call Centre Agents to join our security monitoring centre team on a full time, permanent basis. With opportunities for both SIA badge holders, and also non-badge holders.

About Us, Our Culture & What We Can Offer You:

Since 1931, Security Monitoring Centres (SMC) has positioned itself at the forefront of security monitoring with the continual promise of keeping people safe across the UK and Ireland. We pride ourselves in delivering exceptional service to hundreds of thousands of customers, ranging from monitoring life safety systems, Telecare, Intruder, Fire, CCTV monitoring, Remote Concierge Services and the provision of service management software.

As part of the global API Group, we join a family of organisations, where leadership, and leadership development is our most powerful strategic advantage and the best way to invest in our people.

Salary:

£30,534.50 per annum including shift allowance

Benefits:

23 day holiday per year (rising to 24 days after 5 years)
Enhanced overtime rates
Free onsite parking
Online GP appointments
Free mortgage advice
Cycle to work scheme
Company pension scheme
Employee referral scheme (£1,000)
Life assurance (4 x salary)
A central benefits platform offering a wide variety discounts
Childcare vouchers
Employee scholarship programme
Bravo scheme: incentivising high achieving employees
Health & wellbeing resources
Ongoing training & development

Overtime Rates:

Standard overtime paid at 1.5x basic rate (hours exceeding 38.5) | Bank holidays paid at 2.5x basic rate | Christmas Day & New Year's Day at 3x basic rate

What You'll Be Doing:

With full and ongoing training, you'll be assisting with the monitoring of, and response to CCTV and intruder alarms. This will include contacting our customers in both a calm and timely manner in response to activated alarms on their premises and responding with the appropriate course of action to ensure our customer's premises are secure.

Handling inbound & outbound calls to our customers and external organisations, including the emergency services
Process CCTV and alarm activations quickly and accurately
Inform the relevant emergency services and customers of relevant information in relation to their system

Working Hours:

38.5 hours per week - Working 4 shifts followed by 4 shifts off.

Shift Pattern:

Rotating you will work two day time shifts 7am start to 7pm finish. Followed by two night shifts of a 7pm start to 7am finish. Then four days off.

What We Would Like You To Bring:

You will be a strong communicator, with a passion for delivering exceptional customer service. You will ideally possess some previous customer service experience within a telephone based or contact centre environment:

Excellent listening skills
CCTV (SIA) badge advantageous, but not essential
Work well and remain calm in a busy, fast paced environment
Excellent attention to detail, with high levels of accuracy
Be able to work well on your own initiative as well as part of a team
Strong IT skills
Able to commit to shift working which includes a blend of day & night working

If this sounds like you, send in your application now!

Chubb Fire and Security is an equal opportunities employer. Our commitment to Diversity, Equity, and Inclusion (DEI) ensures all employees and applicants feel valued, respected, and supported. At Chubb, individuality is celebrated, and our strength lies in the diversity of our team. By fostering an equitable environment, we empower individuals to contribute their unique perspectives, driving innovation and excellence at every level.

INDALL

Job Type: Full-time

Pay: £30,534.50 per year

Benefits:

Company pension
Cycle to work scheme
Employee discount
Free parking
Health & wellbeing programme
Life insurance
Referral programme

Ability to commute/relocate:

Nottingham NG2 3EJ: reliably commute or plan to relocate before starting work (required)

Application question(s):

Do you hold an SIA CCTV License (desirable not essential)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

service agent jobs in nottingham

Call Centre Agent

Cargo Ramp Agent - EMA

Customer Service Advisor

Operations Admin Agent

Accompanied Viewer

Import Broker - East Midlands Airport

Property Administrator

Customer Support Agent

Property Manager

Operations Sort Senior Agent

JUNIOR SALES ADVISOR

Customer Service Agent

Night Owl - Customer Service Advisor 20:00 – 08:00 – Student Accommodation- Upperton Rd

ACS Communications Apprentice

Client Success Manager

Lifeguard

Traffic Management Support Coordinator

Quality Assurance Process Manager (Associate)

QA Insights Specialist - Principal Coordinator

Senior Contracts Administrator

I want to receive the latest job alerts for service agent in nottingham

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