Helpdesk administrator Work, Jobs in Nuneaton, War (with Salaries)

Logistics Administrator
Walsall Healthcare NHS Trust —Walsall
- £25,760 - £27,476 a year
- Full-time
23h
Tramps Data & Systems Manager
Cushman & Wakefield —Birmingham
- Microsoft Excel
- English
- IT
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Mobile Technical Operative - Fabric
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- £28,500 a year
- Overtime
- Carpentry
- Maintenance
- Annual leave
- Employee assistance programme

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Logistics Administrator

Walsall Healthcare NHS Trust -
Walsall

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Job details

Full-time
£25,760 - £27,476 a year
23 hours ago

Full job description

Manage and support the purchasing and ordering process of all IT Equipment for the services supported by the IT Services division.

Produce and monitor non-catalogue requests forms for all items of IT Equipment, following standard financial instructions.

Monitor and process procurements following receipt of completed Information / Communication / Technical request forms.

IT is now seen as Business Critical to all functions of the Walsall Health Economy. The post holder will be responsible to ensure all equipment is fit for purpose by utilising the IT Catalogue and equipment supplied in a timely and cost effective manner.

Manage and support the purchasing and ordering process of all IT Equipment for the services supported by the IT Services division.

Produce and monitor non-catalogue requests forms for all items of IT Equipment, following standard financial instructions.

Monitor and process procurement following receipt of completed Information / Communication / Technical request forms.

Monitor and process internal department requests for equipment and services.

Keep all relevant records and documents to comply with Audit requirements

Walsall Healthcare NHS Trust is an integrated Trust and the only provider of NHS acute care in Walsall, serving a population of 284,300. It provides inpatient and outpatient services at the Manor Hospital as well as a wide range of services in the community. Walsall Manor houses the full range of district general hospital services under one roof. The £170 million development was completed in 2010, and ongoing upgrades ensure the Trust now has state-of-the-art facilities, including a Critical Care Unit, Neonatal Unit, Obstetric Theatre, and Integrated Assessment Unit. A new Urgent and Emergency Care Centre, opened in March 2023, has significantly improved emergency care facilities and capacity, providing almost 5,000 square metres of additional clinical space.

Main Responsibilities

§ Liaise with all the organisations comprising the Walsall Health economy with regard to specific IT equipment requirements.

§ Liaise with engineers and end users both clinical and non-clinical on their specific requirements and where necessary seek advice on technical IT solutions from the IT Field Support Manager.

§ Liaise with Suppliers to source equipment to obtain value for money products.

§ Liaise with Finance and Supplies with regards to queries and disputes.

§ Liaise with Audit Personnel as and when required.

§ Liaise with Suppliers with regard to faulty goods supplied or warranty claims.

§ On receipt of an IT equipment or service request by phone, email or letter ensure Customer has the appropriate information to raise a request within the e-procurement system and log as appropriate in IT Stores systems.

§ On receipt of a completed requisition (Information/Communication/Technical) or an internal Informatics request, check Financial details are correctly authorised and requirements are clear. If not either return to Procurement or requester to amend.

§ On receipt of an authorised requisition forward to the Service Operations Manager for technical signoff, pass to Procurement to raise an order and record on the IT Stores systems.

§ Monitor the supply and delivery activities ensuring all necessary paperwork is complete and records kept complying with audit requirements at the Procurement stage.

§ Maintain orders by recording details using division information system and update as appropriate.

§ Maintain workload using Helpdesk system to track requests for quotes, requisitions, non-catalogue request, site surveys and on-going projects.

§ File all relevant documentation for a period required by Financial Audit or internal processes.

§ Produce and maintain documentation for ordering and maintaining accurate records utilising:

Requisitions/Orders

SBS (Finance System)

ICT Forms

Prisym (Warehouse System)

Helpdesk

§ To answer all enquiries regarding the procurement and purchasing of IT and Telecommunications equipment.

Any other task or duties requested by the Service Operations Manager

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