customer relations manager Work, Jobs in oadby, lec (with Salaries)

Leicester Riders Foundation General Manager
Mattioli Arena —City of Leicester
- £35,000 - £40,000 a year
- Full-time
- CRM software
- Customer service
- In-person
Quick apply
Hygiene Manager
BidvestNoonan —Coventry
- £50,000 a year
- Full-time
- Bakery
Quick apply
Marketing Manager
Cameo —Leicester
- £40,000 - £45,000 a year
- Full-time
- IT
- In-person
- Communication skills
- Life insurance
Quick apply
Head of Marketing
Concept 11 Limited —Leicester
- £50,000 - £60,000 a year
- Full-time
- Hybrid work
- Hospitality
- Analysis skills
- Project management
Quick apply
1d
Deputy Banqueting Manager
Bourton Hall Ltd —Rugby
- £27,040 a year
- Full-time
- Hospitality
- Organisational skills
- In-person
- Store discount
- Employee discount
Quick apply
General Manager
First Bus —Leicester
- Full-time
- Leadership
- Employee assistance programme
- Employee discount
Operational Support Officer
HM Courts & Tribunal Service —Leicester
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Customer service
- Presentation skills
- Travel
- Annual leave
3d
Population Health Management (PHM) BI Manager
University Hospitals Coventry and Warwickshire NHS Trust —Coventry
- £57,528 - £64,750 a year
- Full-time
- Microsoft Excel
- Microsoft Access
2d
Regional Operations Manager
SWARCO Group —Leicester
- Full-time
- Management
- Maintenance
- Microsoft Office
- Employee assistance programme
10d
HR Business Partner
NEXT —Leicester
- £49,555 a year
- Full-time
- Travel
- Human resources
- Mentoring
- Free parking
- Employee discount
4d
HR Administrator
PA Housing —Leicester
- £26,871 - £28,012 a year
- Call to connect
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Human resources
- Annual leave
- Employee discount
Tender & Contract Administrator
Steris —Leicester
- Full-time
- Remote
- Microsoft Powerpoint
- Contracts
- Communication skills
- Work from home
- Flexible schedule
Quick apply
Projects and Continuous Improvement Manager (Europe)
Maersk —Derby
- Full-time
- Project management
- Travel
- Human resources
Duty Manager Rail Replacement
Stagecoach —Rugby
- £32,000 a year
- Full-time
Regulatory Assistant
British Association for Counselling & Psychotherapy —Lutterworth
- £27,617 a year
- Full-time
- Hybrid work
- Administrative experience
- Data entry
- Organisational skills
9d
People Advisor
Bellrock Property and Facilities Management —Leicester
- Full-time
- Hybrid work
- Microsoft Office
- Human resources
- Communication skills
- Health & wellbeing programme
- Annual leave
Quick apply
Finance Manager - Property
Orbit Group —Coventry
- £66,861 - £80,233 a year
- Management
- Leadership
Festival Bar Staff
Hospitality Recruitment Heads —Leicester
- £10 - £14 an hour
- Bar
- No experience needed
- English
- Flexible schedule
Food & Beverage ( F&B ) Manager
Greetham Valley Golf club and hotel —Oakham
- £33,000 - £35,000 a year
- Weekend availability
- Management
- Leadership
- Communication skills
- Free parking
- Employee assistance programme
Senior Property Project Manager
Arriva UK Bus Limited —Thurmaston
- IT
- Communication skills
Quick apply

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Leicester Riders Foundation General Manager

Mattioli Arena
City of Leicester

Quick apply

Job details

Full-time
£35,000 - £40,000 a year

Qualifications

CRM software
Customer service
Change management
Fundraising
Relationship management
Financial management
Communication skills
Marketing

Full job description

Purpose of Role

The aim of Leicester Riders Foundation is to provide high quality, accessible, life changing opportunities through sport and physical activity, to our local communities, with a particular focus on young people, improving people’s health, education, confidence and skills, increasing positive behaviours and bringing improvements to the lives of the people we work with. We use the power and strength of professional basketball and sport to engage with the local community.

The Manager’s role is to provide all necessary strategic direction and management of the Leicester Riders Foundation, including full profit and loss responsibility, and managing and developing the community team, including all necessary support related to the core activities of the Foundation, working with schools, groups, the public sector, our commercial partners and our third sector partners.

The Manager will be responsible for all aspects of the Foundation, including, but not limited to, strategy, fund raising, marketing, business development, public relations, staff recruitment and management, project and programme delivery, and financial management and reporting, and all other related activities.

Structure

Reports to the Leicester Riders Foundation Board

Expected to work closely with Foundation partners (Leicester Riders, Mattioli Arena) Expected to work closely with Foundation sponsors and partners

Key Responsibilities

· To assume responsibility for all Foundation strategy and operations

· To develop and manage the delivery of the Foundation’s Strategic Plan

· To develop and manage the delivery of the Foundation’s Business Plan

· To Identify and access new funding streams to increase the output of the Community Programme ensuring long-term sustainability

· To ensure that an appropriately skilled workforce is in place along with training and development programmes for all staff (full time, part time and volunteers)

· To manage and develop the team to run the Foundation

· To develop a clear understanding of local, regional and national trends within the sports, health, education and voluntary sectors

· To liaise with key agencies to create professional partnerships which maximise opportunities and further develop the Foundation

· To manage the Foundation’s finances ensuring it runs effectively in line with annual budgets and external commitments

· To manage key elements of HR to ensure all contractual and non-contractual policies are in place and current

· To ensure that all statutory obligations are met and relevant policies and procedures are in place

· To ensure the highest quality and standards of projects to meet objectives and attain social impact, through effective monitoring, evaluation and reporting of all projects

· To work closely with partners, including the Leicester Riders and Mattioli Arena

· To enhance the profile of the Foundation including appropriate media coverage and an effective communications strategy

· To develop, maintain and ensure compliance with all Foundation operating procedures

· To ensure all Foundation customers are treated with equality and respect, and in compliance with the safeguarding policy and procedures

· To provide regular accurate reporting to the Board on all matters, as required.

Skills

Assertiveness

Change Management

Strategic thinking

Coaching

Customer Care

Commercial Management

Interviewing

Influencing

Leadership

Negotiation

Networking

Attributes:

Active Listening

Decisiveness

Driving for quality

Initiating Action

Planning and Organising

Persuasion

Judgement

Tenacity

Spoken communication

Vision

Attention to Detail

Written Communication

Knowledge and Experience

· A minimum of 5 years direct experience in a lead role managing a multi-skilled staff team in a multi-disciplinary context

· Proven track record of delivering against agreed metrics, financial and other

· Evidence of developing strategic plans

· Proven ability to develop effective marketing plans

· Evidence of building and leading an effective management team

· Good understanding of financial management and controls

· A demonstrable track record of engagement with senior management in the statutory, commercial and political sectors and the ability to supervise

· Knowledge of the working with children and vulnerable people, and all the associated appropriate processes and procedures

· Knowledge of charity/ voluntary sectors

Pay: £35,000.00-£40,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

customer relations manager jobs in oadby, lec

Leicester Riders Foundation General Manager

Hygiene Manager

Marketing Manager

Head of Marketing

Deputy Banqueting Manager

General Manager

Operational Support Officer

Population Health Management (PHM) BI Manager

Regional Operations Manager

HR Business Partner

HR Administrator

Tender & Contract Administrator

Projects and Continuous Improvement Manager (Europe)

Duty Manager Rail Replacement

Regulatory Assistant

People Advisor

Finance Manager - Property

Festival Bar Staff

Food & Beverage ( F&B ) Manager

Senior Property Project Manager

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