About Southdown Group
Southdown Group is a fast-growing property maintenance and refurbishment company working with letting agents, landlords, housing providers and private clients across Leicester, Derby and Nottingham. We deliver everything from reactive maintenance and compliance works through to full property renovations.
Due to continued growth, we are looking for an organised and proactive Office Administrator to join our team and help support our daily operations.
The Role
This is a varied role suited to someone who enjoys working in a fast-paced environment and can confidently manage multiple tasks. You will be responsible for supporting our operations/dispatch team, liaising with clients, answering day to day inquiries both on the phone and through email and be the main point of administrative contact. The hours for this role are 9am to 2pm.
Key Responsibilities
- Answering incoming telephone calls and emails
- Liaising with tenants, landlords, letting agents and customers
- Managing jobs through our scheduling software
- Raising quotations and work orders
- Maintaining accurate records and filing systems
- Following up outstanding quotations and completed works
- Assisting with compliance and certification administration
- Supporting management with all administrative duties
What We're Looking For
- Previous administration experience is essential
- Excellent organisational skills
- Brilliant telephone and customer service skills
- Good written and verbal communication
- High attention to detail
- Ability to prioritise workload and work under pressure
- Experience within property maintenance, construction or lettings - desirable but not essential
What We Offer
- Company pension
- Full training and ongoing support
- Career progression opportunities within a growing business and potential for the role to develop into full time hours
- Friendly and supportive small team environment
Pay: £12.71 per hour
Ability to commute/relocate:
- Kegworth DE74: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Do you have administration experience?
Experience:
- administrative: 2 years (preferred)
Language:
Licence/Certification:
- Driving Licence (preferred)
Work authorisation:
- United Kingdom (required)
Work Location: In person
