insurance advisor Work, Jobs in ockendon rm15 (with Salaries)

Customer Service Advisor
THE WIGGETT GROUP —Brentwood
- £26,000 - £28,000 a year
- Full-time
- Customer service
- English
- Microsoft Office
- Free parking
- Annual leave
Quick apply
23h
Tesco Travel Money Advisor
Travelex —Hornchurch
- £13.50 an hour
- Overtime
- Customer service
- Employee discount
Private Patient Sales Advisor
Spire Healthcare —Brentwood
- Full-time
- Customer service
- Organisational skills
- Front desk
- Annual leave
People Advisor
Pinnacle Group —Chelmsford
- £35,000 - £40,000 a year
- Analysis skills
- Human resources
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Upminster
- £3,800 a month
- Full-time
- Sales
Quick apply
EARLY TALENT RECRUITMENT ADVISOR
Laing O'Rourke —Dartford
- IT
Analyst
Howden Group Holdings —London
- Full-time
- Hybrid work
- English
Health & Safety Advisor
Cook Trading Limited —Sittingbourne
- £38,000 - £45,000 a year
- Full-time
- Travel
- Communication skills
- School
- Employee discount
- Life insurance
Junior Commercial Advisor
Verisure Services (UK) Limited —Upminster
- £3,800 - £6,000 a month
- Full-time
- In-person
- Employee discount
- Referral programme
Quick apply
Insurance Quality Lead
Bionic Services Ltd —London
- £50,000 - £55,000 a year
- Full-time
- Hybrid work
- Sales
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
14d
Trainee Debt Advisor
TOYNBEE HALL —London
- £28,000 a year
- Full-time
- Travel
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
2d
Bodyshop Advisor
Hedin Automotive —Dartford
- £29,714 - £35,642 a year
- Monday to Friday
- Organisational skills
- Communication skills
Member Services Advisor (Czech and/or German speaking)
Young Living Europe Ltd —London
- £25,200 a year
- Full-time
- Hybrid work
- Customer service
- English
- Administrative experience
- Free parking
- Health & wellbeing programme
Quick apply
Multinational Office Manager
AIG Europe S.A. (U.K. Branch) & American International Group UK Ltd —London
Quick apply
2d
Sales Advisor - Romford Ford
Allen Motor Group —Romford
- £22,770 - £47,500 a year
- Customer service
- Employee discount
- Referral programme
Senior Insurance Policy Advisor
Financial Conduct Authority —London
- £59,200 - £73,800 a year
- Full-time
- Hybrid work
- Communication skills
- Annual leave
Service Advisor
Lookers —Tonbridge
- £32,000 - £38,000 a year
- Full-time
- Customer service
- Communication skills
- Annual leave
Quick apply
12d
Automotive Service Advisor
Hedin Automotive London Ltd —Dartford
- From £34,000 a year
- Monday to Friday
- Customer service
- Communication skills
- Employee assistance programme
- Employee discount
People Operations Advisor
Trainline —London
- £35,000 - £38,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Human resources
5d
Sales Advisor - Gravesend Ford
Allen Motor Group —Gravesend
- £22,700 - £46,000 a year
- Customer service
- Employee discount
- Referral programme

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Customer Service Advisor

THE WIGGETT GROUP -
Brentwood

Quick apply

Job details

Full-time
£26,000 - £28,000 a year
23 hours ago

Benefits

Free parking
On-site gym
Annual leave
Company pension
Employee assistance programme
Life insurance
On-site parking

Qualifications

Customer service
English
Microsoft Office
Organisational skills
Phone etiquette
Communication skills

Full job description

Customer Service Advisor

Location: Warley, Brentwood

Reports To: Team Leader

About us:

We are a thriving, successful company with an excellent proven track record as Social Housing Experts in Property Services. To ensure a high level of operational focus, we are centred around three operating divisions Electrical, Fire, Security and Property Services.

Job Summary:

We are seeking a dedicated and compassionate Call Centre Operator to join our team and assist social housing clients in booking appointments. As an Operator, you will play a vital role in providing exceptional customer service and ensuring that our clients receive prompt and accurate assistance in securing appointments for social housing services. Your excellent communication skills, attention to detail, and empathy will be essential in effectively addressing client needs and maintaining a high level of client satisfaction.

Key Responsibilities:

Receive inbound calls from social housing clients seeking to book appointments for various housing-related services.
Provide professional and empathetic customer service while actively listening to client inquiries and concerns.
Use a computerised system to accurately record and update client information, appointment details, and relevant notes.
Assess client needs and determine the appropriate appointment type and availability.
Schedule appointments in accordance with established protocols, ensuring optimal use of resources and minimising wait times.
Provide accurate information to clients regarding appointment dates, times, locations, and any required documentation or preparation.
Assist clients in rescheduling or cancelling appointments as necessary, maintaining flexibility while accommodating client preferences and availability.
Collaborate with internal departments and external stakeholders to facilitate the smooth coordination and execution of appointments.
Follow-up with clients to confirm appointments, address any additional questions or concerns, and ensure a positive customer experience.
Adhere to confidentiality and data protection policies to safeguard client information.
Meet individual and team performance targets related to call handling metrics, such as call volume, average handling time, and customer satisfaction.
Stay updated on social housing policies, procedures, and relevant regulations to provide accurate information to clients.

Experience & Skills

Previous experience in a call centre or customer service role, particularly in handling appointments or bookings.
Strong communication skills, both verbal and written, with the ability to effectively convey information to clients and colleagues.
Active listening skills to understand client needs and provide appropriate solutions.
Excellent organisational skills and attention to detail to accurately record and manage client information.
Empathy and patience to address client concerns and provide support in a compassionate manner.
Ability to navigate computer systems and proficiency in using call centre software, databases, and standard office applications, including Microsoft Office packages
Ability to multitask and work in a fast-paced environment, while maintaining a high level of accuracy and professionalism.

Due to our remote location, you must be able to drive as there is not public transport to our offices

Free parking
On-site gym
On-site parking
Salary Sacrifice Pension Scheme – after 3 months of employment
23 days annual leave + bank holidays
Option to buy or sell up to 3 additional days of annual leave each calendar year
Birthday off – after 1 year of service
Group Life Insurance
Employee Assistance Programme (EAP)
Virtual GP appointments & Online Physiotherapy sessions
Ongoing training and development opportunities

Job Type: Full-time

Pay: £26,000.00-£28,000.00 per year

Benefits:

Company pension
On-site parking

Work Location: In person

Quick apply

Refine Your Search

insurance advisor jobs in ockendon rm15

Customer Service Advisor

Tesco Travel Money Advisor

Private Patient Sales Advisor

People Advisor

JUNIOR SALES ADVISOR

EARLY TALENT RECRUITMENT ADVISOR

Analyst

Health & Safety Advisor

Junior Commercial Advisor

Insurance Quality Lead

Trainee Debt Advisor

Bodyshop Advisor

Member Services Advisor (Czech and/or German speaking)

Multinational Office Manager

Sales Advisor - Romford Ford

Senior Insurance Policy Advisor

Service Advisor

Automotive Service Advisor

People Operations Advisor

Sales Advisor - Gravesend Ford

I want to receive the latest job alerts for insurance advisor in ockendon rm15

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