Junior support engineer Work, Jobs in Odiham, Ham (with Salaries)

2nd Line Engineer - Yateley
Arc —Yateley
- £30,000 - £40,000 a year
- Computer networking
- SharePoint
- Training & development
Data Centre Technician , Data Centre Operations
Amazon Data Services UK Limited —Slough
- 12 hour shift
- Computer Science
- Bachelor's degree
- Travel
Automatic Door Engineer (Full Training Available for Security Systems Engineers)
Bi-Fold Rolfe Limited —Winchester
- £30,000 - £48,000 a year
- Overtime
- Maintenance
- Mentoring
- Communication skills
Quick apply
2d
Junior AV Engineer
OMM —Maidenhead
- £20,332 - £25,858 a year
- Full-time
- Hybrid work
- Computer literacy
- Research
- Computer networking
- Employee discount
Quick apply
Junior Office Assistant
Bailey Plumbing & Heating (UK) Ltd —Guildford
- From £12.71 an hour
- Full-time
- Microsoft Word
- English
- Accounting
- Free parking
Quick apply
1d
Junior Document Controller
MKP Consultants —Winchester
- £23,000 - £30,000 a year
- Full-time
- In-person
- Communication skills
- Annual leave
Quick apply
Data Center Technician , Operations, IT, & Support Engineering
Amazon Data Services UK Limited —Bracknell
- 12 hour shift
- Computer Science
- Bachelor's degree
- Travel
IT Engineer
QinetiQ —Farnborough
- £51,975 - £57,750 a year
- Full-time
- Engineering
- Mentoring
- Employee discount
Junior Technical Sales & Projects Coordinator
Jonas Software —Woking
- Full-time
- Organisational skills
- Communication skills
- Time management
7d
Physical Layer / Firmware, Staff Engineer
MDA Space —Farnborough
- Computer Science
- Engineering
- Master's degree
- Employee assistance programme
- Life insurance
Network Engineer
UK Connect —Farnborough
- Up to £65,000 a year
- Full-time
- Mentoring
- Training & development
- Free parking
- Annual leave
Quick apply
IT Infrastructure Engineer
QinetiQ —Farnborough
- £51,250 - £57,250 a year
- Full-time
- Travel
- Mentoring
- Employee discount
Civil/Structural Engineers -Hybrid-All levels
Amentum —Reading
- Full-time
- Civil engineering
- Engineering
- Master's degree
- Employee assistance programme
- Flexible schedule
Drainage & Subsidence Assistant
Auger —Guildford
- £28,089.10 - £33,504.53 a year
- Overtime
- No experience needed
- Annual leave
Quick apply
13d
Senior Support Services Agent
QinetiQ —Farnborough
- £34,000 a year
- Full-time
- Mentoring
- In-person
- Employee discount
Third Line IT Support Engineer / Technical Consultant
Krome Technologies Ltd —Chertsey
- £40,000 - £55,000 a year
- Full-time
- Mentoring
- Communication skills
- Free parking
- Annual leave
Quick apply
Principal Network Engineer
Elanco —Hook
- Continuous improvement
- Mentoring
- Scripting
Quick apply
5d
Manufacturing Engineering Intern
Legrand Group —Reading
- Engineering
- Data analysis skills
- Analysis skills
- Annual leave
Quick apply
Spacecraft Quality Inspector
ALTEN —Guildford
- Full-time
- Military
- Engineering
- Master's degree
- Employee assistance programme
- Life insurance
Quick apply
3d
Senior Technical Engineer
TP-Link UK Ltd —Thatcham
- £32,000 - £35,000 a year
- Full-time
- Supervising experience
- Continuous improvement
- Team management
- Annual leave
- Employee discount
Quick apply

I want to receive the latest job alerts for junior support engineer in odiham, ham

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

2nd Line Engineer - Yateley

Arc -
Yateley

Apply Now

Job details

Permanent
£30,000 - £40,000 a year

Qualifications

Microsoft Windows Server
Technical troubleshooting
Mentoring junior staff
Ticket management
Firewall
Ticket management systems
Computer networking
SharePoint
Customer support
VMWare
Training & development
Intune
Help desk

Full job description

About Arc

Arc is a leading IT Managed Services Provider (MSP) based in the UK, delivering innovative and reliable IT solutions to businesses across various industries. With a strong reputation for excellence, we offer a range of services, including IT support, hybrid cloud solutions, cybersecurity, infrastructure management, PowerApps and AI. Our team is dedicated to delivering outstanding customer service and technical expertise to help businesses succeed.

Role Overview:
We are seeking a skilled 2nd Line Helpdesk Engineer to provide advanced IT support to our customers, either directly or by handling escalations from the 1st Line Helpdesk team. This role involves offering support via phone, email, and a ticket management system. Additionally, you'll be responsible for updating our internal knowledge base with resolutions for recurring issues.

Key Responsibilities:

Provide remote IT support to customers, resolving complex technical issues.
Address and troubleshoot issues escalated from the 1st Line Helpdesk team.
Update and maintain our IT customer documentation and internal knowledge base.
Offer support and training to junior engineers to enhance team skills.
Occasionally visit customer sites to resolve recurring or complex technical issues.
Create, maintain, and edit Group Policy Objects (GPOs) to support security, user experience, and operational requirements.
Ensure Group Policy changes follow best practices and are clearly documented in the internal knowledge base.

Required Skills & Experience:

Proficiency in Microsoft server and desktop operating systems.
Experience with Microsoft O365, SharePoint, Intune, Active Directory, and Teams Voice.
Knowledge of VMware and/or Microsoft Hyper-V.
Basic networking skills, including knowledge of switches and firewalls.
Previous experience with Autotask, Datto RMM, and IT Glue is a plus.

Personal Attributes:
Flexible and adaptable, remaining calm under pressure.
Eagerness to learn and improve skills.
Honest, dependable, and trustworthy.
Well-presented and a strong team player.
Customer-focused with excellent service skills.

What We Offer:

A dynamic and supportive working environment.
Opportunities for career progression within the company.
Ongoing training and professional development.
Competitive salary

Key Points:

Diversity & Inclusion: We celebrate diverse backgrounds and perspectives; they make us stronger. If you’re excited about this role, apply even if your experience doesn’t align perfectly. If not this one, you could be just the right fit for other roles we are recruiting for. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

UK Right to Work: All applicants must have the right to live and work in the UK. We cannot offer sponsorship at this time.

Accessibility: We are committed to providing reasonable adjustments for any candidates with disabilities. If you require adjustments, please outline these requirements in your application.

Apply Now

Refine Your Search

junior support engineer jobs in odiham, ham

2nd Line Engineer - Yateley

Data Centre Technician , Data Centre Operations

Automatic Door Engineer (Full Training Available for Security Systems Engineers)

Junior AV Engineer

Junior Office Assistant

Junior Document Controller

Data Center Technician , Operations, IT, & Support Engineering

IT Engineer

Junior Technical Sales & Projects Coordinator

Physical Layer / Firmware, Staff Engineer

Network Engineer

IT Infrastructure Engineer

Civil/Structural Engineers -Hybrid-All levels

Drainage & Subsidence Assistant

Senior Support Services Agent

Third Line IT Support Engineer / Technical Consultant

Principal Network Engineer

Manufacturing Engineering Intern

Spacecraft Quality Inspector

Senior Technical Engineer

I want to receive the latest job alerts for junior support engineer in odiham, ham

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected