Support manager Work, Jobs in Old Trafford, Gtm (with Salaries)

Coffee Account Manager (North) – Wholesale, Barista Training & Customer Support
Extract Coffee Roasters —Manchester
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Hospitality
- Café
- Health & wellbeing programme
- Annual leave
Quick apply
3d
People Operations Manager
OrderYOYO —Manchester
- Up to £50,000 a year
- Analysis skills
- Human resources
Quick apply
3d
Project Co-ordinator
Procure Plus —Stretford
- £30,000 - £33,700 a year
- Overtime
- Hybrid work
- Management
- Project management
- Construction
- Free parking
- Health & wellbeing programme
Quick apply
Customer Care Culture & Engagement Officer
TfGM —Manchester
- £36,093 - £41,161 a year
- Hybrid work
- Annual leave
2d
Service Manager
PayStream Accounting Services —Altrincham
- £50,000 - £55,000 a year
- Full-time
- Hybrid work
- Customer service
- Communication skills
Quick apply
2d
Operations Manager
EMR Group —Salford
- Full-time
- Project management
- IT
- Annual leave
Quick apply
Project Support Administrator
European Glass Installations —Cheadle Heath
- £28,000 - £34,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
Area Manager
Borough Care Limited —Stockport
- £69,736.51 a year
- Full-time
- Driving
- Employee assistance programme
- Employee discount
Helpdesk Manager
Armstrong Building and Maintenance Limited —Heywood
- £37,500 - £40,000 a year
- Full-time
- Management
- Maintenance
- In-person
Quick apply
Research Support Manager
The University of Manchester —Manchester
- £37,694 - £46,049 a year
- Hybrid work
- Communication skills
- Annual leave
Customer Success Manager
Street Group —Manchester
- £27,000 - £33,000 a year
- Full-time
- Hybrid work
- English
- Communication skills
- Work from home
- Flexible schedule
Quick apply
Area Support Manager
Aspens —Manchester
- Full-time
- Computer skills
- Communication skills
- School
College Services Manager
Loreto Sixth Form College —Manchester
- £42,081 - £44,203 a year
- Full-time
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
10d
Community Team Manager
AllChild —Manchester
- £36,000 a year
- Full-time
12d
Public Health Officer (Age Well and Wider Determinants)
Trafford Council —Trafford
- £40,777 - £42,839 a year
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Annual leave
- Work from home
11d
Jigsaw Homes Group Limited
Jigsaw Homes Group —Ashton-Under-Lyne
- £52,022 - £57,187 a year
- Full-time
- IT
- Sick pay
10d
Internal Communications Manager
BAM UK & Ireland —Salford
Team Operations Manager
TLT —Manchester
- Full-time
- Hybrid work
- Team management
- Leadership
TikTok Live Manager
P.Louise —Stockport
- £30,000 - £45,000 a year
- Weekend availability
- Management
- Sales
- Social media management
Quick apply
8d
OD Manager
Stockport Homes Group —Stockport
- Up to £51,450 a year
- Full-time
1d

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Coffee Account Manager (North) – Wholesale, Barista Training & Customer Support

Extract Coffee Roasters
Manchester

Quick apply

Job details

Permanent | Full-time
£30,000 - £35,000 a year
3 days ago

Benefits

Health & wellbeing programme
Additional leave
Cycle to work scheme
Annual leave
Company pension
Company events
Employee assistance programme
Employee discount
Paid volunteer time
Sick pay

Qualifications

Hospitality
Driving Licence
Barista experience
Logistics
Coffee experience
B2B sales
Account management

Full job description

Wholesale Coffee Account Manager - Manchester & Northern Region

Speciality Coffee | Barista Training | Customer Support

Love coffee? Know how to train people to make it better? Join our Account Management Team in Manchester & Northern Region

We’re looking for a Wholesale Account Manager to help us deliver exceptional coffee and build lasting partnerships across the north of the country. Based out of our Manchester site you’ll be responsible for looking after our customers based across our Northern Region.

At Extract Coffee Roasters, we roast speciality coffee with purpose. We work with some of the UK’s most respected cafés, restaurants and hospitality venues supporting them to serve consistently brilliant coffee and grow with us.

In this field-based role, you’ll take ownership of a regional portfolio of customers across Manchester and the north. From your first site visit to training support and ongoing care, you’ll be the link between our customers and the full Extract team, including our Technical, Training, Logistics and Roastery teams.

You’ll also play a key role in bringing new customers into the Extract community, identifying opportunities, managing onboarding and making sure everything runs smoothly from day one.

You’ll be based at Extract Manchester and spend much of your time out in the field. A full UK driving licence is required and due to our insurance you must be over the age of 25.

What you’ll do

Manage a portfolio of wholesale coffee customers across the northern region
Visit customers regularly to support coffee quality, service standards and account development
Deliver practical barista training, tastings, coffee education and quality support on-site
Help customers dial in coffee, improve consistency and troubleshoot quality issues
Support onboarding for new customers, including training, setup and first-stage relationship building
Work with the Regional Manager to grow accounts through new lines, cross-selling and upselling
Build strong relationships with baristas, café managers, business owners and hospitality teams
Represent Extract at events, launches, cuppings and coffee community activity
Log visits, training, customer feedback and account activity into our internal systems
Share customer insights with our Technical, Marketing, Logistics, Roastery and Customer Experience teams

What you’ll bring

We’re especially keen to hear from people with real, hands-on coffee experience.

You may have worked as a barista, head barista, coffee trainer, roaster, café manager, wholesale support person or in another coffee-focused hospitality role.

Strong practical knowledge of speciality coffee, espresso preparation and barista standards
Confidence training, coaching or educating others about coffee
Experience working with customers in cafés, hospitality, wholesale coffee or foodservice
The ability to talk confidently with everyone from baristas to business owners
A people-first approach, with warmth, professionalism and strong follow-through
Good organisation and the ability to manage your own schedule in the field
Commercial awareness and an interest in helping customer relationships grow
Confidence using digital tools such as CRM systems, scheduling apps or order platforms
Curiosity, kindness and optimism in how you work with customers and teammates

Account management or B2B sales experience would be helpful, but we’re open to people stepping into this from a strong coffee background. What matters most is that you understand coffee, can educate others well and know how to build trust with hospitality customers.

Why join us?

Competitive Salary: £30-35K based on experience & qualifications
37.5 hours per week - Monday to Friday
Purpose-driven business with a mission to Make Coffee Better
Additional annual leave: 23 days holiday + 8 bank holidays (rising with service)
Employee Assistance Programme and wellbeing app
Cycle to Work Scheme
Company pension scheme
Free coffee for home use
A collaborative, values-led team that cares about fairness, listening and learning

How to Apply & Next Steps

Submit your application and People & Culture team will be in touch by email with a link to a short candidate questionnaire.

This is the next step before we move to interviews. It helps us understand your experience, what motivates you and keeps our recruitment process fair and consistent for everyone.

Please keep an eye out for this email, it’s genuine and part of our standard recruitment process.

Pay: £30,000.00-£35,000.00 per year

Benefits:

Additional leave
Company events
Company pension
Cycle to work scheme
Employee discount
Health & wellbeing programme
Paid volunteer time
Sick pay

Work Location: Hybrid remote in Manchester M3 4AP

Quick apply

Refine Your Search

support manager jobs in old trafford, gtm

Coffee Account Manager (North) – Wholesale, Barista Training & Customer Support

People Operations Manager

Project Co-ordinator

Customer Care Culture & Engagement Officer

Service Manager

Operations Manager

Project Support Administrator

Area Manager

Helpdesk Manager

Research Support Manager

Customer Success Manager

Area Support Manager

College Services Manager

Community Team Manager

Public Health Officer (Age Well and Wider Determinants)

Jigsaw Homes Group Limited

Internal Communications Manager

Team Operations Manager

TikTok Live Manager

OD Manager

I want to receive the latest job alerts for support manager in old trafford, gtm

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