Technical writer Work, Jobs in Old Trafford, Gtm (with Salaries)

Technical Writer
Interact Software —Manchester
- Full-time
- Hybrid work
- JavaScript
- APIs
- IT
- Annual leave
- Gym membership
Quick apply
Bid Writer
Auxilium service ltd —Dukinfield
- £40,000 - £50,000 a year
- Full-time
- Microsoft Office
- Organisational skills
- In-person
Quick apply
Customer Reference & Technical Support Officer
McBride —Manchester
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
3d
Staff Information Developer-Technical Writer
Arm —Manchester
- £74,000 - £100,200 a year
- Hybrid work
- Management
- English
- Machine learning
Product Test and Technical Document Engineer
EDM Ltd —Manchester
- £37,000 - £40,000 a year
- Full-time
- Microsoft Office
- Analysis skills
- Travel
- Work from home
- Life insurance
Quick apply
6d
Bid Writer
Bethell Construction Ltd —Manchester
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Employee discount
Technical Author / Technical Documentation Writer
MBDA —Bolton
- £40,000 - £46,000 a year
- Overtime
- Hybrid work
- Travel
- In-person
- Free parking
Bid Writer
Bethell Group PLC —Kearsley
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Health & wellbeing programme
Quick apply
Customer Reference & Technical Support Officer FTC 6 Months
McBride —Manchester
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
3d
Business Development - Bid Writer
Avove —Manchester
- Full-time
- Agile
- Communication skills
- Employee assistance programme
Quick apply
Bid Writer (Hybrid/Remote) - I011
Thornton & Lowe Ltd —Bolton
- £26,000 - £42,000 a year
- Call to connect
- Hybrid work
- Project management
- Annual leave
- Employee assistance programme
Quick apply
Technical Compliance Engineer
Avove —Warrington
- Full-time
- Microsoft Office
- Organisational skills
- IT
- Employee assistance programme
Quick apply
Bid Writer
Bell Building Projects Ltd —Manchester
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Bid Writer
Legends Global (Europe) —Salford
- Microsoft Powerpoint
- Microsoft Word
- English
- Annual leave
- Employee assistance programme
Quick apply
Expert Health and Fitness Writer – Chorley, Lancashire
Health and Fitness Education —Chorley
- Full-time
- Anatomy knowledge
- English
- Communication skills
Senior Medical Writer
ApotheCom —Manchester
- Remote
- Quality control
Bid Writer
Eric Wright Group Limited —Preston
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
Quick apply
Bid Writer - Strategic Pursuits
Gleeds —Manchester
- Employee assistance programme
Graduate Bid Writer - I051
Thornton & Lowe Ltd —Bolton
- £26,227.50 - £30,000.00 a year
- Call to connect
- Hybrid work
- Sales
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Proposals Administrator
Morris and Spottiswood —Warrington
- Full-time
- Hybrid work
- Microsoft Office
Quick apply
14h

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Technical Writer

Interact Software -
Manchester

Quick apply

Job details

Full-time

Benefits

Cycle to work scheme
Annual leave
Gym membership
Life insurance

Qualifications

System administration
System architecture
Git
Zendesk
Confluence
JavaScript
REST
Technical writing
APIs
IT
Communication skills
Python

Full job description

Description

Interact provides enterprise-grade intranet software that connects over three million employees to leading global names like Levi's, Domino’s, Teva Pharmaceuticals, and Technicolor.

Our team of customer-focused problem solvers are passionate about helping organizations to communicate better. We do this together by constantly working to improve every service and product we offer. With offices in Manchester, New York, Dubai, Tulsa, and Warsaw, we operate across North America, EMEA, and Australia.

Click on any of our vacancies and you’ll see one thing in common – they all begin with this message. Why? Because at Interact we treat everyone with the same respect and honesty. Whether you’re a developer fresh out of college or a seasoned salesperson, we live the motto that we uphold for our customers: our people are our most valuable assets.

We’re looking for a Technical Writer (Developer Documentation) to help us create clear, accurate, and technically rigorous documentation for our platform.

This is a hands-on role focused on writing and improving technical content for a developer and IT audience. You’ll work closely with engineering and product teams to understand how our platform behaves and translate that into documentation that customers can rely on.

This role is ideal for someone who:

Has a technical background (e.g. QA, software engineering, systems administration), and
Wants to move into a documentation-focused career, or
Has early experience in technical writing but wants to deepen their technical expertise and developer-facing content skills

A key requirement is the ability to read and understand code, and confidence working with technical concepts such as APIs, integrations, and system behaviour.

Why This Role Matters

We are at a stage where the depth and quality of our technical documentation directly impact customer satisfaction, support efficiency, sales velocity, and product adoption. While the knowledge exists across the business, it is currently scattered, inconsistent, and unmanaged.
This role is about bringing engineering-grade discipline to how we capture, organise, and deliver technical knowledge—turning documentation into a genuine competitive advantage.
You’ll play a key role in making complex systems understandable, reducing friction for both customers and internal teams, and enabling people to successfully adopt and scale our platform.

A little about you...

We’re looking for someone who combines technical understanding with strong communication skills.

Essential

Ability to read and understand code (e.g. APIs, JSON, scripts, or similar)
Comfortable working with technical concepts such as system architecture, integrations, and data flows
Background in software engineering, QA, systems administration, or a similar technical field OR experience creating technical documentation
Strong written communication skills, with the ability to explain complex topics clearly and concisely
Experience working with or alongside engineering teams
Curiosity and a desire to deeply understand how systems work

Desirable

Experience writing developer or API documentation
Familiarity with tools such as:
- Markdown, Git, or docs-as-code workflows
- Knowledge bases (Confluence, GitBook, ReadMe, Zendesk Guide)
Basic coding ability (e.g. JavaScript, Python, or similar)
Experience with REST APIs, webhooks, or integrations
Exposure to SaaS products or enterprise software environments
Interest in how AI and search interact with structured content

About the role...

Writing Technical Documentation

Create and maintain clear, accurate documentation covering:
- Platform behaviour
- Feature interactions and constraints
- Configuration considerations and limitations
Produce content for a technical audience (developers, IT admins, integration engineers)
Write documentation that explains not just how features work, but also what to consider when using them
Create and maintain code examples, API documentation, and configuration guidance

Working with Engineering & Product

Collaborate with engineers and product managers to understand features and technical design
Read and interpret code, API responses, and technical specs to ensure accuracy
Translate internal technical knowledge into clear, user-facing documentation

Improving Documentation Quality

Help improve the structure, clarity, and consistency of existing documentation
Identify gaps or outdated content and contribute to ongoing improvements
Support the organisation of content so it is easy to find, use, and maintain

Supporting Customers & Teams

Create documentation that helps:
- Customers self-serve effectively
- Support teams resolve issues faster
- Presales teams explain technical capabilities
Contribute to a knowledge base that supports both human users and AI-powered tools (search, chatbots, etc.)

Benefits

25 days annual leave (with the option to buy and sell additional days)
Cycle to work scheme
Access to Learning & Development platform
‎Life Insurance
Auto Enrolment Pensions
‎Healthshield (Cashback on dental check-ups and fillings, eye tests, physiotherapy, prescriptions and much more
Reimburse for usage of personal mobile phone
‎Free Gym membership and Free Friday lunch for office based staff

About Interact Software

Quick apply

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