partnership manager Work, Jobs in old windsor, eng (with Salaries)

Interim Customer Services Manager
ROYAL COLLEGE OF SURGEONS OF ENGLAND —London
- £41,655 - £51,122 a year
- Full-time
- Customer service
- Salesforce
- Analysis skills
- Annual leave
- Employee assistance programme
8d
General Manager – 5* Luxury Hotel (New Opening)
Splendid Works —Windsor
- £70,000 - £85,000 a year
- Full-time
- Hospitality
- English
- Hotel
- Free parking
- Sick pay
Quick apply
8d
Marketing Manager (Generalist)
Plaza Premium Group —Heathrow
- £50,000 - £55,000 a year
- Full-time
- Hospitality
- Social media management
- In-person
- Employee discount
Quick apply
14d
Global Events PMO & Regional Events Specialist
Copperleaf Technologies Inc. —Staines-upon-Thames
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
Child Exploitation and Edge of Care Team Manager
Adolescent Service —Slough
- £57,824 - £60,085 a year
- Full-time
- Hybrid work
Quick apply
10d
Multi-Agency Partnership Team Manager
Surrey County Council —Woking
- £54,636 - £58,953 a year
- Hybrid work
- Supervising experience
- Leadership
- Employee assistance programme
- Employee discount
14d
Personal Assistant to Deputy Head (Curriculum)
Eton College —Windsor
- Up to £42,134 a year
- Full-time
- Microsoft Outlook
- Microsoft Office
- Communication skills
- Annual leave
- Employee assistance programme
8h
Locality Hubs and Library Manager
Slough Borough Council —Slough
- £54,556 - £60,085 a year
- Full-time
- Hybrid work
- Annual leave
Quick apply
3d
Partnership Manager
Safer Business Network Ltd —London
- £43,250 a year
- Full-time
- Hybrid work
- Management
- Business development
- Supervising experience
- Annual leave
Quick apply
10h
Area Operations Manager - Early Years
Slough Borough Council —Slough
- £54,556 - £60,085 a year
- Full-time
- Hybrid work
- Leadership
- Annual leave
Quick apply
6d
Service Manager II
Equinix —Slough
- Full-time
1d
Client Engagement Manager
Monotype —London
- Full-time
- Analysis skills
- Travel
- Mentoring
Relationship Manager
Acacium Group —London
- Full-time
- Hybrid work
- Presentation skills
- Leadership
- Communication skills
- Employee assistance programme
Quick apply
Education Centre Supervisor
Explore Learning —Slough
- From £27,000 a year
- Full-time
- Sales
- English
- Organisational skills
- Employee discount
- Referral programme
10d
Partnership Manager, Manage My Banking
National Westminster Bank PLC —London
- £56,720 - £85,080 a year
- Full-time
- Hybrid work
- Product management
- Agile
- Annual leave
1d
Best Start in Life Programme Manager (12 month fixed term contract)
Bracknell Forest Council —Bracknell
- £55,224 - £60,728 a year
- Temporary
- Hybrid work
- Annual leave
- Work from home
5h
Practice Manager
Farnham Road Practice —Slough
- £60,000 - £65,000 a year
- Management
- Master's degree
- Supervising experience
- Free parking
- Store discount
Quick apply
Education Manager
Colgate-Palmolive —Surrey
- University
- Organisational skills
3d
Channel Partnership Manager
Mysoft —Fleet
- Full-time
- Hybrid work
- CRM software
- Sales
- Salesforce
- Free parking
- Employee assistance programme
Quick apply
Senior Security Investigations Manager
Reckitt —Slough
- Human resources
- Employee assistance programme
- Life insurance
14d

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Interim Customer Services Manager

ROYAL COLLEGE OF SURGEONS OF ENGLAND -
London

Apply Now

Job details

Full-time
£41,655 - £51,122 a year
8 days ago

Benefits

Annual leave
Company pension
Employee assistance programme
Sabbatical

Qualifications

Customer service
Salesforce
Performance management
Analysis skills
Quality assurance
Zendesk
Communication skills

Full job description

Job Title - Interim Customer Services Manager

Salary - £41,655 to £51,122 per annum

Contract Type – Fixed term (6 months), Full-time (35hrs)

Location - We fully support flexible working, from our superb offices in Holborn and from home. We do require staff to spend 20% of their time in the office. This is subject to role requirements.

About us

Do you want to change healthcare for the better?

Join the Royal College of Surgeons of England (RCS England) and you will be part of a professional membership organisation and registered charity that is committed to advancing surgical care.

We provide world-class education, assessment and development to 30,000 surgeons and dental surgeons at all stages of their career. Our vision is to see excellent surgical care for everyone. We do this by setting professional standards, facilitating research and championing the best outcomes for patients.

Our heritage home in Lincoln’s Inn Fields, Holborn

Nestled in the heart of bustling London, our beautiful heritage building in Lincoln’s Inn Fields, Holborn, offers an easily accessible location steeped in history. Now transformed into a centre of excellence for surgery, it provides a welcoming place for all our members to train, meet or network, wherever they live and work.

About the role

RCS England is looking for an experienced Interim Customer Services Manager (6-month FTC) to lead the recovery and stabilisation of its Candidate Support Team. This is a high-impact operational leadership role with responsibility for eliminating customer service backlogs, improving call handling performance, and embedding structured ways of working to deliver measurable improvements in customer outcomes.

Responsibilities

Lead the recovery plan for the Candidate Support Team, delivering complete email backlog elimination within 60 days
Take ownership of day-to-day customer service operations across phone and email channels, ensuring service performance is stabilised and improved
Implement effective triage, prioritisation, workload management processes and standard operating procedures to create operational control
Drive improvements in call handling, answer rates, first-time resolution and overall customer experience through data-led performance management
Lead, coach and support a hybrid team through a high-pressure recovery period, maintaining accountability, productivity and engagement

About you

Proven track record of delivering service recovery, operational turnaround programmes or backlog reduction initiatives in a customer service environment
Experience managing multi-channel customer demand, including email, telephone and case management workflows
Hands-on leadership style with the ability to drive pace, focus, accountability and execution in a fast-moving environment
Strong analytical and performance management skills, using data to prioritise activity, manage resources and improve service outcomes
Excellent stakeholder management and communication skills, with the ability to influence priorities and maintain focus under pressure

Desirable

Experience within membership, education, examinations or other regulated environments
Familiarity with CRM or ticketing systems such as Zendesk, Salesforce or Freshdesk
Experience introducing quality assurance frameworks, service standards or performance improvement
initiatives within frontline teams

What’s in it for you?

27 days paid holiday + bank holidays and up to 4 college closure days over the festive period & other leave entitlements (carers leave, fertility treatment leave, etc.)
Hybrid and flexible working. We require staff to spend a minimum of 20% of their time in the office, subject to role requirements.
Enhanced contributory pension scheme
Equal access to enhanced parenthood leave
A range of staff and peer networks
Employee health and wellbeing committed (Healthcare cash plan, menopause friendly, disability confident
employer, mental health first aiders, EAP etc.)
Retail discount platform
Sabbatical and volunteering opportunities
Variety of learning and development opportunities

Interested Candidates:

If you wish to apply or if you have any questions about this position please email your CV together with a cover letter to [email protected].

Any personal data collected from you, or that you provide to us, will be processed by us in accordance with our recruitment processes. If unsuccessful in your application, your information will be held by us on our database for a period of 6 months before deletion. If you would like your information removed sooner, please contact [email protected]

Closing date: 10 June 2026

The Royal College of Surgeons of England is an Equal Opportunities Employer. We are open to all talent and we actively ensure that all qualified applicants will receive equal consideration for employment without regards to age, disability, gender reassignment, marriage or civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. The Royal College of Surgeons of England is committed to protecting your privacy. We are registered as a data controller with the Information Commissioner’s Office (ICO). All College employees are responsible for records held, created and used as part of their work for the College including patient/client, corporate and administrative records. Records are managed according to the requirements of the Data Protection Act 2018 and ensure confidentiality. The College ensures that staff are trained to handle the information you submit to us with care and discretion, seeking advice where necessary.

Apply Now

Refine Your Search

partnership manager jobs in old windsor, eng

Interim Customer Services Manager

General Manager – 5* Luxury Hotel (New Opening)

Marketing Manager (Generalist)

Global Events PMO & Regional Events Specialist

Child Exploitation and Edge of Care Team Manager

Multi-Agency Partnership Team Manager

Personal Assistant to Deputy Head (Curriculum)

Locality Hubs and Library Manager

Partnership Manager

Area Operations Manager - Early Years

Service Manager II

Client Engagement Manager

Relationship Manager

Education Centre Supervisor

Partnership Manager, Manage My Banking

Best Start in Life Programme Manager (12 month fixed term contract)

Practice Manager

Education Manager

Channel Partnership Manager

Senior Security Investigations Manager

I want to receive the latest job alerts for partnership manager in old windsor, eng

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