Retail operations coordinator Work, Jobs in Oldbury, Wmd (with Salaries)

Front of House & Client Experience Coordinator
LA Skin Clinic —Birmingham
- From £14 an hour
- Full-time
- Customer service
- English
- Front desk
- Free parking
- Employee discount
Quick apply
1d
CSC Co-ordinator
M Group —Birmingham
- Computer literacy
- Microsoft Office
- Annual leave
- Employee assistance programme
LA Skin + Laser Front of House & Client Experience Coordinator Edgbaston Village, Birmingham • In
LA Skin Clinic —Birmingham
- From £14 an hour
- Full-time
- Customer service
- English
- Front desk
- Free parking
- Employee discount
Quick apply
1d
Customer Service Logistics Coordinator (Fixed Term Contract)
IPL Schoeller —Birmingham
- Customer service
- Contracts
Quick apply
Recruitment Coordinator
The Steamhouse —Redditch
- £14 an hour
- Part-time
- Hybrid work
- Hospitality
- Microsoft Office
- Administrative experience
- Work from home
- Employee discount
Quick apply
9d
Clinical Admin Coordinator
Newson Health —Stratford-upon-Avon
- £26,737.00 - £26,737.28 a year
- Full-time
- Hybrid work
- Customer service
- English
- Microsoft Office
- Work from home
- Employee assistance programme
Quick apply
1d
Account Coordinator C&I
Reconomy Connect —Telford
- Overtime
- Hybrid work
- Microsoft Office
- Employee assistance programme
- Referral programme
Options Coordinator
Taylor Wimpey —Solihull
- Sales
- IT
- Annual leave
- Employee discount
6d
FOH Supervisor | Gladiators Experience
Far and Beyond —Birmingham
- £16 an hour
- Weekend availability
- Supervising experience
Transport Coordinator
Cleansing Service Group Limited —Coventry
- £32,000 - £36,000 a year
- Full-time
- Organisational skills
- Office experience
- Employee discount
- Referral programme
Quick apply
Internal Sales Coordinator
Macfarlane Group —Coventry
- £28,000 a year
- Full-time
- CRM software
- Sales
- Microsoft Office
- Annual leave
- Employee assistance programme
1d

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retail operations coordinator jobs near oldbury, wmd

Front of House & Client Experience Coordinator

LA Skin Clinic
Birmingham

Quick apply

Job details

Permanent | Full-time
From £14 an hour
1 day ago

Benefits

Free parking
Employee discount
On-site parking

Qualifications

Customer service
GCSE
English
Front desk
IT
Business

Full job description

LA Skin + Laser

Front of House & Client Experience Coordinator

Edgbaston Village, Birmingham In person

About LA Skin + Laser

At LA Skin + Laser we believe real confidence starts with feeling understood. We are a boutique skin and laser clinic in Edgbaston Village, known for combining advanced aesthetic treatments with a genuinely caring, personalised approach.

Our focus is never just on treatments. It is about creating an exceptional experience that makes every client feel comfortable, informed, and looked after from the moment they get in touch to long after they leave.

As our clinic continues to grow, we are looking for a warm, organised, and confident Front of House & Client Experience Coordinator to become part of our team. This role is ideal for someone who naturally enjoys people, thrives in a premium client environment, and has a genuine interest in skin, aesthetics, and the beauty industry.

The Role

Full time, permanent. Tuesday to Saturday. Pay from £14 per hour depending on experience.

You will be the first point of contact for our clients and you set the tone for their entire experience with us. From managing the diary and supporting consultations to handling enquiries, converting leads, and creating content that shows the day to day life of the clinic, this is a varied role with real opportunity to grow alongside the business.

This is a hands on, people first role. We want someone who loves being front of house, is confident on camera, and genuinely cares about clients having the best possible experience.

What You Will Be Responsible For

Client experience

Welcome every client warmly and deliver a five star experience from first contact through to follow up
Ensure a smooth, seamless check in and check out journey for every visit
Answer phone calls, emails, Instagram DMs, and WhatsApp enquiries promptly and professionally
Keep the clinic calm, organised, and to the premium standard we are known for

Bookings & sales

Manage the diary and booking system to keep both treatment rooms running efficiently
Respond to new enquiries quickly and guide clients towards the right treatment and a confirmed booking
Secure deposits and book consultations and appointments with confidence
Follow up warmly and consistently with leads who say “I will think about it” or stop replying, without ever sounding pushy
Support consultations and confidently discuss treatments, skincare, and courses
Help drive the business forward by hitting booking, conversion, and rebooking targets

Social media & content

Capture and post day to day moments from the clinic to Instagram and stories
Be comfortable and natural on camera, helping bring the brand to life on social media
Share treatments, behind the scenes, and clinic life in a way that feels authentically LA Skin
Work with the wider team to keep our social presence consistent and engaging

Clinic operations

Maintain accurate client records and keep our systems organised
Help with stock, retail, and keeping the clinic spaces immaculate
Support the wider team with day to day operations and uphold clinic standards and hygiene

Duties may evolve in line with the needs of the business.

What We Are Looking For

We are looking for someone who is naturally personable, proactive, and highly organised, with strong attention to detail and a real passion for client care. You will thrive in this role if you:

Have previous front of house, reception, clinic, spa, retail, or customer service experience
Enjoy speaking with people and are confident handling sales conversations both in person and over the phone
Know how to move a conversation towards a booking and follow up consistently
Are confident, warm, and able to build trust quickly
Are comfortable and confident on camera and enjoy creating social content
Have an interest in skincare, aesthetics, wellness, or the beauty industry
Are comfortable multitasking in a busy, fast paced environment
Are confident using booking software such as Phorest, or similar
Have excellent written and spoken English
Are motivated by results and want earning potential based on performance

Bonus points if you personally enjoy skincare, treatments, wellness, or keeping up with the aesthetics industry.

Benefits

Complimentary treatments
Discounts on skincare and products
Friends and family referral discounts
Free on site parking
Real opportunities for development within a growing clinic

How to Apply

If you love people, have a passion for aesthetics and client experience, and want to grow within a modern skin clinic, we would love to hear from you.

Apply with your CV and a short note telling us why you would be a great fit.

A short video introducing yourself is welcome and a lovely way to stand out.

LA Skin + Laser 38 Calthorpe Road, Edgbaston Village, Birmingham B15 1TS

Pay: From £14.00 per hour

Benefits:

Free parking
On-site parking

Experience:

Front of house/reception: 1 year (preferred)

Work Location: In person

Quick apply

Refine Your Search

retail operations coordinator jobs in oldbury, wmd

Front of House & Client Experience Coordinator

CSC Co-ordinator

LA Skin + Laser Front of House & Client Experience Coordinator Edgbaston Village, Birmingham • In

Customer Service Logistics Coordinator (Fixed Term Contract)

Recruitment Coordinator

Clinical Admin Coordinator

Account Coordinator C&I

Options Coordinator

FOH Supervisor | Gladiators Experience

Transport Coordinator

Internal Sales Coordinator

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