Job Purpose
We are looking for a proactive and organised Resourcing & Office Administrator to join our HR team at our Oldbury Head Office.
This dual-focus role combines hands-on recruitment administration for all head office and warehouse vacancies with day-to-day general office administration. You will coordinate candidate pipelines, schedule interviews, and ensure a smooth candidate experience, while also keeping our office organised, records up to date, and administraive tasks running efficiently.
This is an ideal opportunity for someone who enjoys variety, thrives in a busy environment, and takes pride in keeping things running smoothly behind the scenes.
Duties & Responsibilities:
Recruitment & Resourcing
- Manage end-to-end recruitment administration for all head office and warehouse vacancies, including drafting and posting adverts on job boards and the company website.
- Screen incoming applications and CVs, maintaining accurate candidate records and tracking progress through each stage of the hiring process.
- Assist with building candidate pipelines through job board relationships, social media postings, and links with local colleges and universities.
- Issue offer letters, right-to-work documentation, and support pre-employment checks, including references and DBS checks where required.
- Maintain and update the recruitment tracker, providing regular pipeline updates to the Group Head of HR.
Coordination & Scheduling
- Coordinate and schedule interviews between candidates and hiring managers, issuing confirmation communications and managing diary availability.
- Act as the first point of contact for candidates throughout the recruitment process, ensuring a professional and positive experience at every stage.
- Support the coordination of new starter onboarding, including preparing welcome packs and liaising with IT, Facilities, and line managers.
General Office Administration
- Provide general administrative support to the HR team and wider Head Office, including document management, filing, and correspondence.
- Maintain and update digital and physical filing systems to ensure records are accurately stored and easily retrievable.
- Update and maintain key spreadsheets, including HR data, training records, holiday trackers, and other business-critical logs as directed.
- Assist with diary management, meeting coordination, and room bookings for the HR team and senior leadership.
- Act as a point of contact for the HR shared inbox, directing enquiries appropriately and responding to routine requests in a timely manner.
Systems & Data
- Update and maintain employee data on the HR Information System (BrightHR) and other business systems as required.
- Maintain databases, trackers, and reporting information with a high level of accuracy and attention to detail.
ISO & Compliance Administration
- Support ISO 9001, ISO 14001, and ISO 45001 administrative activities, ensuring records and filing systems remain audit-ready.
- Maintain awareness of company accreditation requirements and support compliance activities where required.
Hospitality & Facilities
- Assist with hospitality arrangements for client, board, and team meetings, including preparing meeting rooms and organising refreshments.
- Assist with ordering office supplies, monitoring stock levels, and liaising with suppliers as required.
Other Duties
- Attend annual company training and refresher courses as required.
- Carry out any additional tasks or duties reasonably requested by management.
Qualifications & Experience:
Education
Essential
- GCSE English and Maths at Grade C/4 or above (or equivalent).
Desirable
- Level 3 qualification in Business Administration, HR, or a related field.
- CIPD Level 3 Certificate in People Practice (study support may be available for the right candidate).
Professional Memberships
Desirable
- Associate Membership of the CIPD.
Experience:
Essential
- Previous experience in a recruitment coordination, HR administration, or office administration role.
- Demonstrable experience managing multiple tasks and priorities within a fast-paced environment.
- Strong proficiency in Microsoft Office, particularly Excel, Word, and Outlook.
- Experience maintaining databases, trackers, and filing systems to a high standard of accuracy.
- Excellent written and verbal communication skills, with confidence liaising with candidates, managers, and external stakeholders.
Desirable
- Experience using an HRIS or ATS system, such as BrightHR.
- Experience within a manufacturing, distribution, logistics, or industrial environment.
Key Skills & Attributes:
- Highly organised with strong attention to detail.
- Excellent administrative and time management skills.
- Professional and approachable communication style.
- Ability to handle confidential information with discretion.
- Self-motivated and able to work independently.
- Flexible and adaptable with a proactive approach to work.
- Strong customer service mindset and commitment to delivering a positive candidate and employee experience.
Benefits:
Work authorisation:
- United Kingdom (required)
Work Location: In person
