resident advisor Work, Jobs in oldham, gtm (with Salaries)

Contact Centre Advisor
First Choice Homes Oldham —Oldham
- £28,014.51 a year
- Full-time
- Customer service
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
2d
Home Energy Advisor
M Group —Manchester
- £31,373 a year
- CRM software
- Microsoft Office
- Communication skills
- Annual leave
- Employee assistance programme
Contract Officer
The Guinness Partnership —Oldham
- £39,038 a year
- Full-time
- Customer service
- Contracts
- Communication skills
9d
Resident Experience Advisor - 24 hours, 6 month fixed term contract
iQ Student Accomodation —Salford
- £16,500 - £27,500 a year
- Part-time
- Customer service
- Hotel
- Annual leave
Independent Living Advisor
The Guinness Partnership —Manchester
- £27,164 a year
- Full-time
- Microsoft Access
- Microsoft Office
- Administrative experience
5d
Asset Intelligence Co-ordinator
The Guinness Partnership —Oldham
- £29,897 a year
- Full-time
- Hybrid work
- CRM software
- Customer service
- Microsoft Office
5d
Resident Experience Advisor
iQ Student Accomodation —Huddersfield
- £27,500 a year
- Full-time
- Customer service
- Hotel
- Annual leave
Invoice and Debt Recovery Advisor
Oldham Council —Oldham
- £26,403 - £28,142 a year
- Customer service
- Microsoft Office
- IT
- Annual leave
- Employee discount
8d
Customer Experience Advisor
Anchor —Bradford
- £26,900 - £28,000 a year
- Night shift
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
2d
Strategic Risk Lead
Oldham Council —Oldham
- £55,593 - £58,897 a year
- No degree
- Communication skills
- Annual leave
- Employee discount
Senior Systems Tester
The Guinness Partnership —Oldham
- £56,357 a year
- Full-time
- Hybrid work
- Azure
- IT
- AI
5d
Early Years Quality Advisor
Trafford Council —Trafford
- £32,061 - £33,699 a year
- Full-time
- Hybrid work
- Preschool
- School
- Annual leave
- Work from home
2d
Housing Customer Service Advisors
Hays-Hiredonline —Unsworth
- £14.83 an hour
- Temporary
- Customer service
- Communication skills
5d
Regional Programme Delivery Manager (Building Safety Remediation)
The Guinness Partnership —Oldham
- £72,852 a year
- Full-time
- Customer service
- Microsoft Office
- Project management
3d

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resident advisor jobs near oldham, gtm

Contact Centre Advisor

First Choice Homes Oldham -
Oldham

Quick apply

Job details

Full-time
£28,014.51 a year
2 days ago

Benefits

Annual leave
Company pension
Discounted gym membership
Employee assistance programme
Private medical insurance
Employee discount
Sick pay

Qualifications

Customer service
IT
Communication skills

Full job description

Location: Oldham
Hours: 37 hours per week
Reporting to: Contact Centre Team Manager
Contract: Permanent
Salary: £28,014.51

First Choice Homes Oldham (FCHO) has an exciting opportunity for a Contact Centre Advisor to join our team and play an important role in supporting our customers.

Our Contact Centre is often the first point of contact for our residents, helping them with repairs, enquiries and urgent issues. In this role you’ll make a real difference by providing a helpful, professional and efficient service to people across our communities.

Working hours

We currently have the following opportunities available:

1 Full Time permanent role

Working hours fall between Monday to Friday 8am and 6pm.- no weekends.

The impact you’ll make

As a Contact Centre Advisor you will handle a wide range of calls from residents and partners, helping resolve issues and ensuring customers receive the support they need.

This is a busy and fast paced contact centre environment, where you will handle a high number of calls each day, often around 45 or more, you’ll support our customers with a wide range of enquires including:

Logging new repair requests
Chasing existing repairs
Supporting residents with enquiries
Liaising with contractors and internal teams
Handling complaints and urgent issues

You’ll need to stay calm under pressure, listen carefully to customers and work quickly to find solutions.

What we’re looking for

You don’t necessarily need previous housing experience. Contact centre experience would be highly beneficial; however we also welcome applications from candidates with strong customer service experience gained in fast paced environments.

We’re looking for people who are:

Excellent communicators who enjoy helping people
Calm and professional when dealing with challenging situations
Able to work quickly and manage multiple requests
Good at problem solving and prioritising tasks
Team players who support colleagues and work collaboratively
Clear communication skills and the ability to deal with queries efficiently
Experience using IT systems effectively

Please see full job description at the bottom of this page

What’s In It for You?

We offer a fantastic range of benefits designed to support your wellbeing, work-life balance and career development:

A salary of £28,014.51 per annum
30 days’ annual leave and 8 bank holidays (pro-rated for part-time colleagues)
Option to purchase additional annual leave
Defined contribution pension scheme with up to 10% employer contribution and salary exchange option
Death in service benefit
Healthcare cash plan covering dental, optical, and physiotherapy treatments
Private health insurance
Employee Assistance Programme (EAP) offering 24-hour confidential support
Doctorline – 24/7 worldwide GP access for you and your family
Access to our colleague benefits platform, offering discounts on major retailers and wellbeing tools
Discounted gym membership
Professional subscriptions paid (where essential for the role)
Enhanced maternity, paternity, adoption and sick pay
Access to our on-site wellbeing room and on-site café
Long Service awards

Interested?

If you meet the criteria for the role and are passionate about providing excellent customer service while working at pace, we’d love to hear from you. Please submit your application before 10/06/2026

Interview and assessment to be confirmed.

Please note, we reserve the right to close this vacancy early should we receive a high volume of applications.

Quick apply

Refine Your Search

resident advisor jobs in oldham, gtm

Contact Centre Advisor

Home Energy Advisor

Contract Officer

Resident Experience Advisor - 24 hours, 6 month fixed term contract

Independent Living Advisor

Asset Intelligence Co-ordinator

Resident Experience Advisor

Invoice and Debt Recovery Advisor

Customer Experience Advisor

Strategic Risk Lead

Senior Systems Tester

Early Years Quality Advisor

Housing Customer Service Advisors

Regional Programme Delivery Manager (Building Safety Remediation)

More jobs to discover

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