Customer support & client services occupations Work, Jobs in Omagh, Tyr (with Salaries)

Customer Engagement Specialist
Energia Group —Omagh
- £26,700 - £28,500 a year
- Full-time
- Hybrid work
- Computer skills
- Communication skills
- Free parking
11d
Customer Support Administrator
Quoris3D —Enniskillen
- £25,000 - £28,000 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Free parking
Quick apply
Customer Service & Account Administrator
LCC Group —Cookstown
- £28,000 - £30,000 a year
- Full-time
- Microsoft Word
- Customer service
- Computer literacy
Quick apply
12d
Customer Experience and Administration Advisor
Northern View Leisure Ltd —Cookstown
- £26,000 - £29,000 a year
- Part-time
- Microsoft Word
- Computer literacy
- Databases
Quick apply
17h

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Customer Engagement Specialist

Energia Group -
Omagh

Apply Now

Job details

Full-time
£26,700 - £28,500 a year
11 days ago

Benefits

Free parking
Free flu jabs
On-site parking

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Microsoft Office Suite
Computer skills
Customer support
Customer interaction
Communication skills

Full job description

What it’s like to work at Energia Group

We’re proud that 87% of our employees would recommend us as a great place to work. It’s more than just a job—it’s a place where people genuinely enjoy belonging to a committed and supportive team.
Our values—Trustworthy, Dynamic, Resourceful, and Community-Focused—aren’t just words, they guide how we work every day.
We’re dedicated to helping you learn, grow and develop, offering learning opportunities, mentoring, and professional support to help you reach your goals.
You’ll also enjoy some great benefits, like an annual bonus of up to 10%, our award-winning wellbeing programme, a ‘Wellbeing Fund’ you can spend on whatever recharges you, free counselling service, initiatives to reward long service, free health checks, annual flu jab, free on-site parking, life assurance, plus a generous holiday package with the option to add more days, health cash plans, and fun sports and social clubs.
We also get the balance right with a hybrid work model, so you can stay connected while still having flexibility.

The Role

Power NI have an exciting opportunity for Customer Engagement Specialists based in Omagh. Reporting to the Commercial CX Manager, you will be the first point of contact by phone and email for all commercial queries, responding to and delivering a customer experience that is second to none.

For this role we are seeking enthusiastic customer-focused people who enjoy working within a team environment. The ideal candidate will have the ability to work as part of a hybrid working team, be highly motivated with a focus on providing excellent customer service with moderate sales targets, that will also enhance your earning potential.

What you'll need

Excellent numerical, spoken, and written communication skills with the ability to listen effectively.
A suitable place to work at home and good broadband connection.
Strong IT Skills with a good working knowledge of MS Office.
Open to learn about new products and services in a fast paced, ever-growing industry.

If you are enthusiastic about this role but don’t meet every single requirement, we still encourage you to apply. Your past experiences might be the perfect match for this or other positions, making you the unique talent we’re looking for.

NB; You are advised to submit your application as soon as possible as we reserve the right to close posts at any time, once we have received sufficient applications.

We also reserve the right to enhance criteria to facilitate shortlisting.

Full details can be found in the job specification located at the bottom of this page.

NB: IPhone users should download job specification using Safari.

Energia Group is a leading energy company dedicated to playing a key role in decarbonising Ireland's energy system. Operating through three key business units – Renewables, Flexible Generation and Customer Solutions (Energia in ROI and Power NI in NI) - we provide advanced energy solutions and technologies through these two brands.

Join us if you're passionate about turning ambition into impact, channelling your energy to create a positive difference in Ireland’s renewable energy future.

Apply Now

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customer support & client services occupations jobs in omagh, tyr

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