Client advisor Work, Jobs in Orford, Sfk (with Salaries)

Customer Service Advisor - Remote
WNS Global Services —Ipswich
- Part-time
- Remote
Quick apply
Feel Good Suffolk Advisor
Babergh and Mid Suffolk District Councils —Ipswich
- £31,537 - £36,363 a year
- Part-time
- Hybrid work
- CRM software
- Employee assistance programme
3d
Trainee Financial Adviser
Douglas Steers & Company —Ipswich
- Up to £100,000 a year
- Full-time
- Sales
- Analysis skills
- Driving
- Health & wellbeing programme
Quick apply
4d
HEALTH & SAFETY ADVISOR
Laing O'Rourke —Leiston
- IT
Environment & Sustainability Advisor
Civil Works Alliance —Leiston
- Microsoft Word
- Civil engineering
- Microsoft Outlook
- Annual leave
11d
People Manager
Civil Works Alliance —Leiston
- Microsoft Office
- Human resources
- Annual leave
9d
Customer Service Advisor - SZC
First Bus —Ipswich
- £27,000 a year
- Customer service
- Microsoft Office
- Driving
- Employee assistance programme
2d
Customer Service Advisor
Somerset Passenger Solutions —Ipswich
- £27,000 a year
- Customer service
- Microsoft Office
- Driving
- Employee assistance programme
Associate Director - Project Controls (Baseline & Change)
Mace —Leiston
- Full-time
- Hybrid work
- Contracts
Associate Director - PMO & Project Controls Specialist
Mace —Leiston
- Full-time
- Hybrid work
- Contracts
11d
Health & Safety Advisor
VINCI Construction —Leiston
- Civil engineering
- Microsoft Office
- Computer skills
Private Client Tax Assistant Manager
BDO —Ipswich
- Full-time
- Microsoft Office
- Tax experience
Senior/Principal Consultant – Fraud Risk Services
RSM UK —Ipswich
- Full-time
- Hybrid work
- Communication skills
Private Client Tax Manager
BDO —Ipswich
- Full-time
- Microsoft Office
- Tax experience
Change Lead
Civil Works Alliance —Ipswich
- Full-time
- Oracle
- Contracts
- Annual leave
12d
Senior Project Manager
Civil Works Alliance —Leiston
- Engineering
- Analysis skills
- Project management
- Annual leave
4d
Financial Controller
The DPO Centre Ltd —Ipswich
- £65,000 - £70,000 a year
- Full-time
- Hybrid work
- Bachelor's degree
- Accounting
- Communication skills
Change Manager
Civil Works Alliance —Ipswich
- Oracle
- Contracts
- Annual leave
3d
Tax Manager
Civil Works Alliance —Ipswich
- Full-time
- Construction
- Communication skills
- Tax experience
- Annual leave
12d
Senior HR Advisor (Maternity Cover)
The DPO Centre Ltd —Ipswich
- Hybrid work
- Microsoft Office
- Analysis skills
- Bachelor's degree

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Customer Service Advisor - Remote

WNS Global Services -
Ipswich

Quick apply

Job details

Part-time

Full job description

Company Description

WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 64,000+ employees.

Job Description

Potential Varied Hours Available:

Weekday evenings: 17:00 - 22:00 | 17:30 – 22:30

Weekday mornings: 07:00 – 09:00

Saturday: 08:00 - 22:00 - Between 6-12 Hour shifts available.

Sunday - 08:00 - 22:00 - Between 6-12 Hour shifts available.

Night shifts: 22:00 - 09:00 (Different shift patterns, Monday - Sunday).

Applicants must be able to commit either a Saturday or Sunday plus bank holidays

Times are flexible and will be discussed/ arranged in interview

Flexibility may be required to complete a training period for up to 35 hours per week.

Basic Purpose and Function:

To provide excellent customer service to our Clients, by ensuring that all telephone calls are answered promptly and dealt with professionally and applying a proactive approach to claims handling.

To negotiate all heads of claim within the Service Level Agreements on economic terms, adhering to excellent service standards and best practice

Key Tasks:

Answering the telephone and signing off calls in accordance with WNS’ agreed procedures
Handle inbound FNOL calls relating to motor insurance claims, delivering a calm, clear, and reassuring customer experience in a timely manner.
Capture accurate and detailed information about the incident, vehicle, drivers, and third parties involved.
Maintain compliance with industry regulations, internal policies, and data protection standards
Assess urgency and direct calls appropriately, including escalating complex or high-priority cases.
Ensure correct prioritisation of workload and time management schedules are adhered to
Communicate clearly and professionally, explaining the next steps and managing customer expectations
Balance empathy and efficiency, supporting customers who may be distressed following an accident or incident.
Making all liability enquiries necessary to allow you to negotiate settlement of Customer claims on the best possible terms
Assess circumstances with a critical eye, remaining alert to potential indicators of fraudulent activity and raising concerns in line with internal procedures.
Complaint handling within agreed company procedures
Keeping the policyholder informed both verbally and in writing of the status of the claim
Carry out administration on files including general typing of emails and keeping a well organised and up to date portfolio of claims, which you will manage proactively and efficiently
Capture accurate and detailed information about the incident, vehicle, drivers, and third parties involved.

Qualifications

High School or Lower.

Quick apply

Refine Your Search

client advisor jobs in orford, sfk

Customer Service Advisor - Remote

Feel Good Suffolk Advisor

Trainee Financial Adviser

HEALTH & SAFETY ADVISOR

Environment & Sustainability Advisor

People Manager

Customer Service Advisor - SZC

Customer Service Advisor

Associate Director - Project Controls (Baseline & Change)

Associate Director - PMO & Project Controls Specialist

Health & Safety Advisor

Private Client Tax Assistant Manager

Senior/Principal Consultant – Fraud Risk Services

Private Client Tax Manager

Change Lead

Senior Project Manager

Financial Controller

Change Manager

Tax Manager

Senior HR Advisor (Maternity Cover)

I want to receive the latest job alerts for client advisor in orford, sfk

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