Working hours: 40 hours pre week including some evenings and weekends
Interview Date: To be confirmed
Lyndon House is a Salvation Army Lifehouse in Ipswich, providing accommodation and tailored support to 39 people experiencing homelessness. We are committed to delivering compassionate, person-centred services that help individuals move forward with dignity and hope.
We are looking for a welcoming, organised and proactive individual to help create a positive and professional front office environment. In this important role, you will be the first point of contact for clients, staff and visitors, managing telephone and face-to-face enquiries with confidence and sensitivity.
You will also support Housing Management functions within the Lifehouse, playing a key part in the day-to-day running of the service. This is a pivotal position where your contribution will help ensure we continue to provide high-quality, outcome-focused support to those who need it most.
The successful candidate(s) will be able to demonstrate:
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Knowledge of legislation relating to Health and Safety and Safeguarding of service users/staff
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Experience of managing a front office environment
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Good record keeping and data management skills
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A positive attitude and motivation towards supporting vulnerable clients
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Good written and verbal communication skills
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Proficient in a range of IT packages including Microsoft
In order to complete your application please download and read the job profile and any other attachments.
In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting.
Appointment will be subject to satisfactory references, a criminal record check Enhanced Adult DBS Disclosure and evidence of your Right to Work in the UK in line with Home Office requirements.
As we are not a licensed sponsor, applicants must already have the right to work in the UK. Details on how to prove your Right to Work can be found here.
The Salvation Army actively promote equality of opportunity for all with the right mix of talent, skills and potential, and we welcome applications from a wide range of candidates, including those with criminal records.
Please note that any Salvation Army employees who are under notice of redundancy and apply for this position will be given priority consideration.
We reserve the right to close this advert earlier if we feel that we have received sufficient applications.
Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy.
