Service leader Work, Jobs in Ormskirk, Lan (with Salaries)

Head of Customer Experience
English Speaking Board (International) Ltd. —Ormskirk
- £45,000 - £57,000 a year
- Full-time
- Hybrid work
- Management
- Customer service
- English
- Work from home
- Sick pay
Quick apply
6d
Service Leader Level 1
Community Integrated Care —Ormskirk
- £31,847 a year
- Annual leave
- Flexible schedule
Quick apply
Bar Staff
The Buck ive Vine —Ormskirk
- From £12.71 an hour
- Full-time
- Hospitality
- Bar
- Management
- Employee discount
Quick apply
Part Time Shift Supervisor
Toby Carvery - Ormskirk —Ormskirk
- Part-time
- Annual leave
- Employee discount
Quick apply
14d
Private Sector Housing Team Leader
West Lancashire Borough Council —Skelmersdale
- £48,226 - £50,269 a year
- Full-time
- Communication skills
- Annual leave
Service Leader Level 2
Community Integrated Care —Parbold
- £33,482 a year
- Full-time
- Leadership
- Annual leave
- Flexible schedule
Quick apply
Senior Customer Service Manager
TeamGround Global Solutions Ltd —Liverpool
- £47,125.88 - £65,542.21 a year
- Full-time
- Hybrid work
- Management
- Customer service
- English
- Health & wellbeing programme
- Flexitime
Quick apply
3d
Seasonal Colleague - Southport Extra
Tesco UK —Southport
- £13.28 - £14.55 an hour
- Part-time
- Employee discount
3d
Production Line Leader - AM Shift 6am - 2pm
Expac (Preston) Ltd —Leyland
- £12.96 - £13.21 an hour
- Overtime
- Organisational skills
- In-person
- Leadership
- Free parking
Quick apply
10d
Team Leader
KFC —Liverpool
- Up to £14 an hour
- Full-time
- Restaurant
- Employee assistance programme
- Employee discount
Customer Service Representative
The Granite Group —Formby
- £25,877 - £27,515 a year
- Full-time
- Hybrid work
- Communication skills
- Flexible schedule
Quick apply
Contact Centre Team Leader
Sureserve —Liverpool
- £32,000 a year
- Weekend availability
- CRM software
- Employee assistance programme
- Employee discount
Quick apply
Shift Leader
Morrisons —Liverpool
- Leadership
- Annual leave
- Employee discount
Quick apply
5d
Progress Leader
The City of Liverpool College —Liverpool
- £33,069 - £36,125 a year
- Computer literacy
- English
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
7d
Hub Team Manager
B&Q —St Helens
- £35,000 - £40,000 a year
- Part-time
- Sales
- Annual leave
- Employee assistance programme
Hospitality Assistant (25 hours per week)
Formby Manor Care Home —Liverpool
- £12.71 an hour
- Part-time
- Hospitality
- Paid training
- Annual leave
Quick apply
6d
Library Engagement Team Leader
Liverpool John Moores University —Liverpool
- £32,080 - £37,694 a year
- Full-time
- Customer service
- Microsoft Office
- Supervising experience
- Annual leave
11d
Customer Service Representative - Part Time
The Granite Group —Formby
- £26,938 - £28,609 a year
- Part-time
- Hybrid work
- Communication skills
- Flexible schedule
Quick apply
Shift Supervisor
EG On The Move Ltd —Liverpool
- £13.40 an hour
- Part-time
- Café
- Employee discount
Quick apply
Library Space and Experience Team Leader
Liverpool John Moores University —Liverpool
- £38,784 - £46,049 a year
- Full-time
- Customer service
- Supervising experience
- No degree
- Annual leave
11d

I want to receive the latest job alerts for service leader in ormskirk, lan

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

service leader jobs near ormskirk, lan

Head of Customer Experience

English Speaking Board (International) Ltd. -
Ormskirk

Quick apply

Job details

Permanent | Full-time
£45,000 - £57,000 a year
6 days ago

Benefits

Casual dress
Company pension
Work from home
Company events
Sick pay
On-site parking

Qualifications

Management
Customer service
English
Supervising experience
Leadership

Full job description

Our company, English Speaking Board (International) Ltd. is seeking an exceptional Head of Customer Experience to lead and enhance the experience of our customers, centres and learners across the UK and internationally.

This is an exciting opportunity to join the Senior Leadership Team at a respected educational awarding organisation and play a key leadership role in shaping customer strategy, driving service excellence, and ensuring every interaction with ESB reflects our values and commitment to quality.

Our business is, as a specialist awarding organisation creating, assessing and awarding qualifications for Oracy and English language to 40,000 learners annually, across 12 countries.

To be successful you need to be:

An inspiring leader who can motivate teams, foster collaboration, and deliver an exceptional
customer experience at every stage of the customer journey.
Passionate about creating a deep understanding about our clients and their needs and how our products add value to their work or enable the further study and employment journeys of their learners
Someone who shares our values to champion the power of human connection, self-advocacy, communication and confidence building

Why work for ESB International?

Our amazing customer focus and service to our clients
Along with our deep commitment to our learners and
Our positive and caring organisation.

With 18 Head Office colleagues, 80 assessors and markers out in the field and over 250 centres and international clients we are a busy and constantly evolving workplace.

The main activities of this leadership role:

To play a leadership role with English Speaking Board (International) Ltd. to achieve the business strategy for the delivery of an outstanding customer experience.
Developing a team with outstanding customer service skills across ESB’s entire customer base, via our Digital, CRM, Email, Telephone, and any other channels.
Managing the effectiveness of our bespoke assessment management system in liaison with our IT partners.
Taking responsibility for ESB’s Enquiries, Complaints and Appeals policy and procedures.
In liaison with the Head of Commercial, contribute to our whole of business Customer Journey focus to ensure our clients are on boarded and retained to achieve revenue targets and maintain our purpose and customer value propositions.

The post:

Permanent, full-time (5 days a week) subject to 6 months’ probationary period
Salary: Senior Manager Grade 7 (£45,000-£ 57,000) dependent on experience and current salary
Location: Hybrid working (2-3 days per week office based) at ESB’s Office, 9 Hattersley Court, Burscough Road, Ormskirk, Lancashire, L39 2AY
Pension: We also offer an attractive pension scheme (see job description).

Applicants should write a supporting statement along with their CV to outline:

Their interest in ESB International
Their interest in the role

Please visit our website esbuk.org/index.php/jobs to download a job specification.

Pay: £45,000.00-£57,000.00 per year

Benefits:

Casual dress
Company events
Company pension
On-site parking
Sick pay
Work from home

Experience:

customer service management: 3 years (required)

Work Location: Hybrid remote in Ormskirk L39 2AY

Quick apply

Refine Your Search

service leader jobs in ormskirk, lan

Head of Customer Experience

Service Leader Level 1

Bar Staff

Part Time Shift Supervisor

Private Sector Housing Team Leader

Service Leader Level 2

Senior Customer Service Manager

Seasonal Colleague - Southport Extra

Production Line Leader - AM Shift 6am - 2pm

Team Leader

Customer Service Representative

Contact Centre Team Leader

Shift Leader

Progress Leader

Hub Team Manager

Hospitality Assistant (25 hours per week)

Library Engagement Team Leader

Customer Service Representative - Part Time

Shift Supervisor

Library Space and Experience Team Leader

I want to receive the latest job alerts for service leader in ormskirk, lan

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected