Application support Work, Jobs in Orton Longueville, Cam (with Salaries)

Customer Service Advisor
Eakin Healthcare —Peterborough
- £26,719.50 a year
- 8 hour shift
- Hybrid work
- Customer service
- Travel
- Free parking
- Referral programme
Quick apply
5d
Customer Service Specialist
Travelex —Peterborough
- £13.50 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
- Employee discount
9d
IT Service Desk Analyst
Carter Jonas —Peterborough
- Full-time
- Azure
- Microsoft Outlook
- Customer service
- Annual leave
- Referral programme
12d
Customer Service Level 3 Apprenticeships – 15 months - Peterborough (September Start)
Instep UK —Peterborough
- From £24,570 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Health & wellbeing programme
- Employee assistance programme
Quick apply
Customer Experience Advisor
Charis Grants Ltd —Peterborough
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Free parking
- Life insurance
Quick apply
Service Desk Analyst
Leidos —Huntingdon
- £32,600 - £38,400 a year
- Full-time
- Remote
- IT
- In-person
- Communication skills
- Annual leave
- Work from home
Senior Application Support Officer
Huntingdonshire District Council —Huntingdon
- £35,468 - £39,671 a year
- Full-time
- Hybrid work
- Azure
- Customer service
- Analysis skills
- Flexitime
12d
Business Process Analyst
Carter Jonas —Peterborough
- Full-time
- Azure
- Analysis skills
- SharePoint
- Annual leave
- Referral programme
11d
1st/2nd Line IT Support Engineer
Microbyte Solutions Ltd —Peterborough
- Full-time
- Azure
- Microsoft Office
- SharePoint
Quick apply
IT Helpdesk Support Technician
Zeeco —Stamford
- Full-time
- Windows
- IT
- Communication skills
- Employee assistance programme
- Life insurance
Quick apply
2d
Customer Service Advisor
Kier Group —Huntingdon
- Part-time
- Hybrid work
- Customer service
- Travel
- IT
- Flexible schedule
3d
Business IT Support Engineer Apprentice
QA Apprenticeships —Wisbech
- £19,000 - £21,000 a year
- Full-time
- Azure
- Customer service
- Bachelor's degree
Technical Project Manager
PSP IT Design & Development —Spalding
- £45,000 - £55,000 a year
- Full-time
- IT
- In-person
- Communication skills
- Free parking
- Annual leave
Quick apply
4d
Coalition Support Service Desk Technician
General Dynamics Information Technology —Molesworth
- £29.52 - £31.51 an hour
- Weekend availability
- Remote
- Windows
- Bachelor's degree
- Travel
Senior IT Infrastructure & Cloud Consultant
HBP Group —Peterborough
- £45,000 - £50,000 a year
- Full-time
- Azure
Quick apply
11d
Sr Desktop Support Technician - TS/SCI – RAF Molesworth UK
General Dynamics Information Technology —Molesworth
- £33.97 - £35.19 an hour
- Software troubleshooting
- Bachelor's degree
- Travel
7d
SDET - Software Development Engineer in Test
Compare the Market —Peterborough
- Hybrid work
- APIs
Quick apply
IT Support Technician 2nd Line
Ontech Solutions —Doddington
- From £28,500 a year
- Full-time
- Customer service
- Windows
- Microsoft Office
Quick apply
7d
Customer Contact Administrator
Amplius —Rushden
- £29,318.80 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
13d
Digital Operations Assistant
Richard Designs —Ely
- £26,000 - £29,000 a year
- Full-time
- Social media management
- In-person
- Marketing
- Free parking
- Employee discount
Quick apply
13d

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Customer Service Advisor

Eakin Healthcare -
Peterborough

Quick apply

Job details

Permanent | Full-time
£26,719.50 a year
5 days ago

Benefits

Free parking
Cycle to work scheme
Company pension
Referral programme

Qualifications

Customer service

Full job description

Job Description

At Eakin Healthcare, we put patients at the heart of everything we do. We are a family-owned global medical device company with a proud heritage of innovation and care. We deliver innovative solutions across Ostomy, Respiratory, and Surgical therapies, along with our Respond home delivery service. Founded over 50 years ago, we now have a team of over 700 dedicated people across three UK manufacturing sites, 12 international sales and distribution centres and export to over 60 countries. We’ve been recognised as a Great Place to Work®! And we’re proud to be named among the Best Workplaces in Healthcare and Best Workplaces for Women.

At Eakin Healthcare, we’re united by one mission: working together to improve lives - just like we’ve been doing for over five decades.

We’re good at what we do – come and join us!

WHY JOIN US?

We’re good at what we do – come and join us and you can benefit from:

Blended Working
Bonus
25 days holiday plus bank holidays (rising to 28)
Option to buy holiday days
Wellbeing Programme
Health Cash Plan
Pension
Life Assurance
Enhanced Maternity/Paternity
Cycle to Work Scheme
Referral Scheme
Long Service Awards
Free Parking

ABOUT THE ROLE

This role is based in our UK Service part of the business, Respond Healthcare. For stoma and continence patients who need appliances dispensed with ongoing care, support and advice, our award-winning, confidential, stress-free Prescription Dispensing Service is committed to delivering the very best levels of customer care.

Reporting to the Care Centre Manager at our office in Peterborough, the Customer Retention & Support Advisor will provide the best possible customer service to our customers, contributing towards the success of the business by going above and beyond to meet our customers’ expectations and fulfilling their needs in a safe and timely manner.

KEY RESPONSIBILITIES

Outbound Customer Contact - Order Retention
Customer Loyalty
Prescription Customer Support
Customer Complaints and Compliments

Other

To attend relevant training courses

To adhere to the company’s Equal Opportunities policy and Dignity at work policy
To adhere to the company’s’ Health and Safety policy
To adhere to the company’s Quality policy and Environmental policy
To undertake other duties as may be reasonably required

WHAT WE’RE LOOKING FOR

Essential

Previous experience working in Customer Service
Friendly personality with a “can-do” attitude
The ability to work as part of a small team with limited direct supervision.
The ability to handle queries professionally and efficiently with sensitivity
The ability to deliver a high-quality service
Conscientious and able to act proactively

Desirable

Previous experience in the healthcare sector
Experience of promoting products and services to existing and potential customers

KEY WORKING RELATIONSHIPS

Internal

To liaise with warehouse and Courier service to meet the needs of the customer
Good communication with Key Account Director and Territory Managers
Escalate customer dissatisfaction to the Customer Experience Manager
Point of contact for interdepartmental requests e.g. Accounts

External

Liaise with the Stoma Care Nurse, GP surgeries & other healthcare professionals
To attend exhibitions, and open days as and when required

ADDITIONAL INFORMATION

Blended home/office working shifts available.
5 hours a day between the hours 8:30 -17:30 on a shift rotation.
1 in 8 Saturdays 8:30 – 12:30.
Total 38 hours a week.
Objective based bonus.
Occasional UK travel may be required.

COMPETENCIES

Customer Focus

Building strong customer relationships and delivering customer-centric solutions.

Manages Complexity

Making Sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.

Drives Results

Consistently achieving results, even under tough circumstances.

Collaborates

Building partnerships and working collaboratively with others to meet shared objectives.

Communicates Effectively

Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.

Instills Trust

Gaining the confidence and trust of others through honesty, integrity, and authenticity.

Nimble Learning

Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder.

Being Resilient

Rebounding from setbacks and adversity when facing difficult situations.

The closing date for applications is: 29 July 2026

If we receive a high volume of applications, we may close this role earlier than planned.

Quick apply

Refine Your Search

application support jobs in orton longueville, cam

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Senior IT Infrastructure & Cloud Consultant

Sr Desktop Support Technician - TS/SCI – RAF Molesworth UK

SDET - Software Development Engineer in Test

IT Support Technician 2nd Line

Customer Contact Administrator

Digital Operations Assistant

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