Background and context
Face the Future Online Ltd is part of the Face the Future Group. The group of companies includes both a clinic and online retail stores facethefuture.co.uk and luxuriouslook.co.uk. Face the Future Online Ltd is one of the UK’s leading online retailers of cosmeceutical skin care products. Our passion and expertise in skin started in 2005 with our clinic and in 2008, the Face the Future online shop was born. Our online shop allows us to provide comprehensive home-treatment products to improve skin and make it the best it can be. As an authorised stockist of hundreds of skincare brands, we are in the unique and fortunate position to be able to offer our customers a completely bespoke service with the very best and most effective products, tailored to their skin concerns, skin goals and budget. In 2025 the group acquired Luxurious Look, an online retailer of premium haircare products to expand our online portfolio.
Purpose/Summary
Working as part of the Creative Team, we are looking for an organised and creative Videographer to lead the filming, editing and delivery of Face the Future’s and Luxurious Look’s video content.
This role will support our social channels, online shop, clinic and wider group activity, with a strong focus on podcast filming and editing, promotional video, campaign content, brand education and social-first video. Video is now a much bigger part of how we connect with our customers, brand partners and wider audience, so this role needs someone who can take a brief, plan the shoot, capture strong footage, edit it to a high standard and deliver the final content on time.
Some days will be focused on filming podcasts. Other days could involve editing social cutdowns, producing campaign videos, filming product content, creating behind-the-scenes footage, or supporting a new brand launch. The work needs to feel polished, accurate and on-brand, but also practical enough to keep pace with a busy eCommerce business.
We are looking for someone who is confident using Adobe Premiere Pro and comfortable managing the full video process from planning through to final export. Strong organisation is just as important as creativity. Deadlines matter, files need to be managed properly, and the wider team needs clear communication on progress, timings and any issues. You should be confident directing shoots and helping a wide range of stakeholders feel comfortable in front of the camera, including those with little or no on-camera experience.
As video production continues to evolve, we want someone who actively embraces new technology, particularly AI. You should be comfortable using AI-powered features within editing software and be proactive in bringing forward new ideas, tools and workflows that help us create more content, improve efficiency and maintain high creative standards.
Key Accountabilities
- Plan, film, edit and deliver high-quality video content for Face the Future, including podcasts, promotional videos, product content, campaign videos, social content and internal projects
- Take ownership of podcast production, including camera setup, lighting, sound checks, filming, editing, audio clean-up, captions, cutdowns and final exports
- Edit long-form podcast episodes and create shorter clips for use across social media, the website, email, paid activity and other marketing channels
- Produce video content to support key trading events, seasonal campaigns, new brand launches, product launches and business priorities
- Work closely with the Creative, eCommerce, Marketing, Brand and Content teams to understand briefs and deliver video content that supports commercial and customer goals
- Create social-first video content for platforms such as Instagram, TikTok, YouTube and other relevant channels, adapting edits to suit each format and audience
- Ensure all video content follows Face the Future’s tone of voice, brand guidelines and visual standards
- Manage filming logistics, including shot lists, studio setup, equipment preparation, lighting, sound, props and filming schedules
- Support the planning and production of promotional videos, educational skincare content, brand partner content, behind-the-scenes footage and company updates
- Edit video content using Adobe Premiere Pro, with support from other Adobe Creative Cloud tools where needed
- Use captions, subtitles, audio editing, colour correction and motion graphics to make content clear, polished and suitable for each platform
- Create different versions of video content where required, including 16:9, 9:16 and 1:1 formats
- Keep video files, project files and exported assets organised, clearly named and easy for the wider team to access
- Manage workload and deadlines carefully, giving clear updates on progress and raising any risks early
- Support with creative ideas for monthly and quarterly planning, bringing practical suggestions for video content that can be produced well and used across multiple channels
- Monitor video trends across beauty, skincare, wellness, retail and wider social media, sharing relevant ideas with the team when there is a clear opportunity
- Work with brand partners where needed to support video content, making sure requirements are clear and final assets are delivered to the right standard
- Support filming for offline activity where required, including events, photoshoots, PR launches, internal communications and team content
- Help review video performance where relevant, using learnings to improve future content
- Maintain and care for filming equipment, making sure cameras, microphones, lighting and accessories are stored safely and ready to use
- Wider company support, for example as a team, we occasionally support our warehouse team on the picking and packing of products during peak times
Person Specification
Essential:
- Previous experience in a Videographer, Video Editor, Content Creator or similar role
- Strong experience using Adobe Premiere Pro
- Good understanding of filming, editing, sound, lighting, framing and video composition
- Experience filming and editing podcast content, interviews, talking-head videos or similar long-form content
- Confident managing the full video process, from brief and planning through to filming, editing and final delivery
- Strong organisation skills, with the ability to manage multiple projects, deadlines and file structures at once
- Good attention to detail, especially when checking edits, captions, audio quality, export settings and brand consistency
- Comfortable creating video content for social media, including short-form edits for Instagram, TikTok and YouTube
- Ability to edit content in different formats, including landscape, portrait and square
- Good understanding of audio editing, including syncing separate microphones, balancing sound levels and improving speech clarity
- Confident setting up cameras, lighting and microphones for podcasts, interviews, product content and promotional videos
- Ability to storyboard, plan shots and turn a brief into a clear video concept
- Good communication skills and the confidence to work with people who may not be used to being on camera
- Proactive approach, with the confidence to suggest ideas, solve problems and keep work moving
- Comfortable working to brand guidelines and taking feedback from different teams
- Positive attitude and willingness to support different areas of the business when needed
- Flexible approach to workload and working hours where required, for example around key trading periods, events, launches or urgent business needs
Desirable:
- Experience using Adobe After Effects, Adobe Audition, Photoshop or Lightroom
- Experience creating motion graphics, animated text, branded intros, lower thirds or simple visual effects
- Experience using AI-assisted editing tools, transcription tools, captioning tools or workflow tools to improve speed and quality
- Experience using Frame.io or similar review and approval platforms
- Experience filming with multi-camera setups
- Experience working with separate audio recording equipment and multi-microphone setups
- Basic studio photography and editing skills
- Experience working in beauty, skincare, wellness, retail or eCommerce
- An understanding of best practice for the platforms content is being produced for, and how video should be adapted to maximise performance on each channel
- Understanding of paid social video requirements and how creative may need to change for performance-led activity
- Basic understanding of video analytics, engagement metrics and how content performance can influence future creative decisions
- Comfortable filming both in a studio setting and on location
- Interest in skincare, beauty, wellness or the wider industry
- Willingness to keep learning as video formats, platforms and editing tools continue to change
Benefits:
- 23 Days Annual Leave + 2 extra accrued after 2 holiday years’ service, plus bank holidays and your Birthday off!
- The chance to be part of a fast-growing, dynamic business shaping the future of global eCommerce
- A relaxed dress code – with your own branded uniform after probation
- Company social events to bring everyone together
- Free parking on site
- Access to our holiday buy & sell scheme for added flexibility
- Generous staff discount across our wide range of brands, products and in-clinic treatments
- Company pension scheme
- Free tea and coffee, plus each month we hold our company-wide “Beyond The Biscuit” event for department updates, staff recognition and team-building moments (treats included!)
- A team that genuinely values recognition, support, and celebrating each other’s wins
- …and last but not least, a brilliant group of people to work with every day
Company Purpose:
“To shine a light on skin and self-care and help people feel confident in their skin”
Company Values:
- Inclusivity: We believe skincare should be accessible to everyone, regardless of age, gender, or skin type.
- Integrity: We uphold the highest standards of honesty, transparency, and trust in everything we do.
- Expertise: We provide trusted guidance and professional knowledge to empower confident self-care.
- Accountability: We take responsibility for delivering high standards of service and care to our customers.
Job Type: Full-time
Pay: From £30,000.00 per year
Benefits:
- Casual dress
- Company events
- Company pension
- Employee discount
- Free parking
- On-site parking
Work Location: In person
