Customer experience leader Work, Jobs in Ossett, Wyk (with Salaries)

Team Leader
StepChange Debt Charity —Leeds
- £35,100 a year
- Full-time
- Hybrid work
- Management
- Leadership
- Communication skills
11d
Head of Landside & Customer Experience
Doncaster City Council —Sheffield
- £72,379 - £78,160 a year
- Full-time
- Analysis skills
- Driving
- IT
- Relocation assistance
- Annual leave
4d
Sales - Sales Advisor - UK
New Look —Wakefield
- Part-time
- Microsoft Word
2d
Front of House Assistant
Bannatyne —Wakefield
- £12.71 an hour
- Weekend availability
- Bar
- Customer service
- Organisational skills
- Annual leave
- Employee assistance programme
14d
Customer Service Advisor
HSBC Global Services Limited —Leeds
- From £25,000 a year
- Full-time
- Hybrid work
- Customer service
- In-person
- Banking
- Free parking
- Annual leave
12d
Retail Sales Advisor - 30 Hours
DFS —Birstall
- £12.71 an hour
- Sales
- Employee assistance programme
- Employee discount
Quick apply
Home Customer Service Advisor
NEXT —Doncaster
- £13.29 an hour
- Part-time
- Customer service
- Computer skills
- Free parking
- Work from home
3d
Rapid Response Customer Service Representative
FMG —Huddersfield
- £29,741.59 a year
- Customer service
- Communication skills
- Free parking
- Annual leave
Quick apply
Customer Services Team Leader
Aire Valley Consultancy Limited —Shipley
- £33,000 - £38,000 a year
- Full-time
- Hybrid work
- Management
- Customer service
- English
- Free parking
- Work from home
Quick apply
6d
Short-term Temporary Team Member
NEXT —Wakefield
- £8.28 - £12.71 an hour
- Part-time
- Employee discount
4d
Sales and Service Advisor
Gallagher —Wakefield
- £27,976 a year
- Full-time
- Sales
- IT
- Communication skills
- Flexible schedule
- Life insurance
Quick apply
Retail Sales Advisor - 20 Hours
DFS —Birstall
- £12.71 an hour
- Sales
- Employee assistance programme
- Employee discount
Quick apply
Customer Team Leader
Co-op —Halifax
- £14.48 an hour
- Overtime
- Merchandising
- Bakery
- Team management
- Store discount
- Employee discount
6d
Customer Case Investigator
Howdens Joinery Co. —Normanton
- Full-time
- Sales
- Customer service
- Communication skills
- Free parking
- Employee discount
3d
Display Manager
Big Motoring World —Leeds
- £31,466 a year
- Full-time
- Management
- Organisational skills
- In-person
- Free parking
- Store discount
Quick apply
3d
Sales & Service Advisor
Gallagher —Wakefield
- £27,976 a year
- Full-time
- Sales
- IT
- Communication skills
- Flexible schedule
- Life insurance
Quick apply
Customer Service Centre Team Manager
Innserve Ltd —Tadcaster
- £33,500 - £34,800 a year
- Full-time
- Hybrid work
- CRM software
- Hospitality
- Management
- Health & wellbeing programme
- Employee assistance programme
Quick apply
6d
Team Leader
EG On The Move Ltd —Wakefield
- £13.40 an hour
- Part-time
- Employee discount
Quick apply
7d
Team Leader
Home Bargains —Bradford
- £32,032 a year
- Part-time
- Supervising experience
- Store discount
- Annual leave
Quick apply
Customer Success Specialist
Assured Data Protection —Leeds
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Sales
4d

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Team Leader

StepChange Debt Charity -
Leeds

Apply Now

Job details

Permanent | Full-time
£35,100 a year
11 days ago

Qualifications

Management
Leadership
Communication skills

Full job description

Salary £35,100

Location Leeds/Hybrid

Shift Pattern Monday to Friday hours between 8am - 6pm

Contract Type Permanent

Hours of Work per Week 35

Closing Date 09/07/2026

Ref No 2404

Documents

Role Profile
(Word, 31.95kb)

Ready to lead a team where your coaching, support and leadership genuinely change lives?

Do you enjoy helping people grow, build confidence and adapt to change while performing at their best?

And are you looking for a role where you can combine people leadership, operational excellence and purpose in equal measure?

As a Team Leader, you'll play a key role in creating an environment where colleagues feel supported, valued and empowered to succeed. You'll lead a team responsible for delivering exceptional client outcomes, helping colleagues develop their skills, build confidence and navigate challenges while maintaining a strong focus on quality, performance and client experience.

This is more than a traditional people management role. As the expectations of leaders continue to evolve, you'll play an important role in developing capability, supporting change and creating the conditions for both colleagues and clients to succeed.

Working closely with peers and stakeholders across the organisation, you'll use data, insight and technology to drive performance, identify opportunities for improvement and ensure clients receive the high-quality support they deserve.

About the Role

You'll be responsible for leading, coaching and developing a team of colleagues, creating an environment where people feel supported to perform at their best and continue developing their skills.

As the role of Team Leader continues to evolve, we're looking for leaders who can balance operational excellence with coaching, development and leadership. Success in this role comes from creating the conditions for others to perform at their best, helping colleagues build capability, embrace change and contribute to a culture of continuous improvement.

Alongside your people leadership responsibilities, you'll monitor performance, analyse trends and use insight to inform decision-making and improve outcomes. You'll provide clear direction and support, helping colleagues understand expectations, build capability and achieve their potential.

What You'll Be Doing

Day to day, you'll:

Lead, coach and develop a team focused on delivering exceptional client outcomes.
Create an inclusive and supportive team culture where colleagues feel valued, trusted and motivated to succeed.
Use performance data, insight and technology to identify trends, improve performance and support informed decision-making.
Support colleagues through change, helping them adapt to new ways of working with confidence.
Hold regular coaching and development conversations, building capability and supporting career growth.
Set clear expectations and create accountability while maintaining a positive and constructive leadership approach.
Monitor quality, performance and client outcomes, taking action where improvements are required.
Work collaboratively with stakeholders across the organisation to deliver operational priorities and continuous improvement initiatives.
Champion client-focused thinking, ensuring fair, consistent and high-quality outcomes are at the heart of everything the team does.

About You

You'll be a confident and compassionate leader who enjoys helping others succeed. You understand that great performance comes from creating the right environment, balancing support, challenge and accountability to help people perform at their best.

You will bring:

Experience leading, coaching or developing individuals or teams in a customer-focused environment.
Experience creating positive team cultures that balance performance, accountability and colleague development.
Strong communication and relationship-building skills, with the ability to engage, influence and build trust.
Experience using performance data and insight to support decision-making and drive improvement.
The ability to balance people leadership with operational delivery and competing priorities.
Strong problem-solving and decision-making skills, with a calm and resilient approach.
A genuine commitment to delivering excellent client outcomes and supporting colleagues to achieve their potential.

You'll thrive in this role if you're motivated by:

Purpose — Helping colleagues deliver support that genuinely improves people's lives.

Growth — Developing people, building capability and creating opportunities for others to succeed.

Balance — Flexible and sustainable ways of working that support wellbeing and performance.

Belonging — Being part of a supportive team where collaboration, trust and inclusion are valued.

Equality, Diversity & Inclusion

Belonging is central to who we are. We're committed to building a workforce that reflects the people we support and creating a culture where everyone feels valued, respected and able to be themselves.

We welcome applications from people of all backgrounds and experiences. If you need a reasonable adjustment during the recruitment process so you can perform at your best, just let us know - we're here to support you.

Apply Now

Refine Your Search

customer experience leader jobs in ossett, wyk

Team Leader

Head of Landside & Customer Experience

Sales - Sales Advisor - UK

Front of House Assistant

Customer Service Advisor

Retail Sales Advisor - 30 Hours

Home Customer Service Advisor

Rapid Response Customer Service Representative

Customer Services Team Leader

Short-term Temporary Team Member

Sales and Service Advisor

Retail Sales Advisor - 20 Hours

Customer Team Leader

Customer Case Investigator

Display Manager

Sales & Service Advisor

Customer Service Centre Team Manager

Team Leader

Team Leader

Customer Success Specialist

I want to receive the latest job alerts for customer experience leader in ossett, wyk

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