Technical lead Work, Jobs in Oswaldtwistle, Lan (with Salaries)

IT Service Delivery Manager
Bensons for Beds —Accrington
- Monday to Friday
- Analysis skills
- Continuous improvement
- Travel
13d
Head of IT and Development
Gener8 Spaces Ltd —Padiham
- £35,000 a year
- Full-time
- Travel
- Computer networking
- Organisational skills
- Free parking
Quick apply
3d
Infrastructure and Network Manager
Bensons for Beds —Accrington
- Monday to Friday
- Travel
- Leadership
- Communication skills
13d
IT Project Manager
Bensons for Beds —Accrington
- Monday to Friday
- Travel
- In-person
13d
Residential Property Management and Maintenance Manager
Sell UK Property Ltd —Burnley
- £40,000 a year
- Full-time
- CRM software
- Analysis skills
- Mentoring
- Free parking
- Health & wellbeing programme
Quick apply
3d
Office Manager
EVTech Blackburn Limited —Blackburn
- £29,763.64 - £54,235.16 a year
- Full-time
- Organisational skills
- In-person
- Leadership
- Employee discount
Quick apply
1d
FUSE STEAM Programme Lead
Blackburn & Darwen Youth Zone —Blackburn
- Up to £30,000 a year
- Weekend availability
- Presentation skills
- First Aid Certification
- Organisational skills
Quick apply
Trainee Vision Operator, Coronation Street - 12 months FTC
ITV —Manchester
- £27,976 - £30,000 a year
- Full-time
- Computer literacy
- Organisational skills
- Computer skills
6d
Trainee Equipment Technician
Velocity Safety Ltd —Blackburn
- From £26,000 a year
- Full-time
- Computer literacy
- Maintenance
- No experience needed
- Free parking
Quick apply
2d
Internal Sales Executive
General All-Purpose Plastics (GAP) Ltd —Blackburn
- Monday to Friday
- CRM software
- Customer service
- Business development
- Employee discount
Quick apply
Contracts Manager - United Utilities Better Rivers (AMP8)
The Casey Group Ltd —Manchester
- £70,000 - £80,000 a year
- Full-time
- Civil engineering
- Microsoft Outlook
- Management
- Annual leave
- Employee assistance programme
Quick apply
Inventory & Administrator Manager
Staci —Blackburn with Darwen
- £32,000 a year
- Temporary
- Continuous improvement
- Team management
- In-person
- Free parking
- Store discount
Quick apply
3d
Senior Administrative Officer - Public Protection
HM Prison & Probation Service —Blackburn
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Outlook
- English
- Annual leave
- Employee discount
Curriculum Innovation Specialist in Cyber Security
The Manchester College —Manchester
- £45,360 - £65,205 a year
- Full-time
- In-person
- Training & development
- Annual leave
- Work from home
Footwear Developer
LANX —Whalley
- £35,000 - £45,000 a year
- Weekend availability
- CAD
- Data analysis skills
- Driving
- Free parking
- Health & wellbeing programme
Quick apply
IT Manager
St Catherine's Hospice —Preston
- £50,465 a year
- Full-time
- Management
- Continuous improvement
- Team management
- Free parking
- Employee assistance programme
Quick apply
Production Manager
Minerva —Burnley
- £35,000 - £45,000 a year
- Full-time
- Presentation skills
- Continuous improvement
- Team management
- Free parking
- Annual leave
Quick apply
Change Manager
Blackburn with Darwen Council —Blackburn with Darwen
- £45,091 - £49,282 a year
- Full-time
- Continuous improvement
Senior Product Manager - SaaS
Street Group —Manchester
- £60,000 - £75,000 a year
- Full-time
- Hybrid work
- AI
- Work from home
- Flexible schedule
Quick apply
Head of IT
UK MANAGEMENT COLLEGE —Manchester
- £60,000 - £80,000 a year
- Monday to Friday
- Analysis skills
- Organisational skills
- Training & development
Quick apply
13d

I want to receive the latest job alerts for technical lead in oswaldtwistle, lan

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

IT Service Delivery Manager

Bensons for Beds -
Accrington

Apply Now

Job details

Permanent
13 days ago

Benefits

Company pension

Qualifications

ITIL Certification
Dashboard visualisation
Report generation
Stakeholder collaboration
Stakeholder liaison
IT service management
Change management
Analysis skills
Continuous improvement
Continuous improvement cycles oversight
Major incident coordination
Management reporting
Root cause analysis
Communication skills

Full job description

We are seeking an experienced and service-focused IT Service Delivery Manager to lead the delivery, performance, and continual improvement of high-quality IT services. This is an exciting opportunity to work with stakeholders, technology teams, and external partners to ensure reliable, efficient, and customer-focused IT service delivery across the organisation.

Main Responsibilities for IT Service Delivery Manager Roles

Manage the end-to-end delivery of IT services in line with agreed service level agreements and business requirements
Build strong relationships with internal stakeholders, users, suppliers, and technology service providers
Monitor service performance, availability, capacity, and customer satisfaction, taking action where improvements are required
Lead the management of incidents, service requests, problems, and escalations to ensure timely resolution
Coordinate major incident management activities and provide clear communication to stakeholders throughout the process
Own service reporting, including key performance indicators, service level performance, risks, issues, and improvement actions
Work with technical teams to identify root causes and deliver effective problem management and preventative measures
Support change management and ensure that service impacts, risks, and readiness activities are properly assessed
Manage third-party suppliers and support contract, performance, and service review meetings
Develop and maintain service documentation, operating procedures, service catalogues, and support processes
Lead continual service improvement initiatives to enhance user experience, operational efficiency, and service resilience
Ensure IT services are delivered in accordance with relevant security, governance, compliance, and business continuity requirements

IT Service Delivery Manager Skills and Experience Required

Proven experience in IT service delivery, IT service management, or a similar technology operations role
Strong understanding of ITIL principles and service management processes
Experience managing incidents, problems, changes, service levels, and continual improvement activities
Excellent stakeholder management and communication skills, with the ability to work effectively with technical and non-technical audiences
Experience managing suppliers, service providers, and technology partners
Strong analytical and problem-solving skills, with the ability to use service data to drive improvements
Organised and confident managing multiple priorities in a fast-paced environment
Experience producing service reports, performance dashboards, and management information
Ability to lead discussions, coordinate teams, and remain calm during major incidents or service disruption
ITIL certification or equivalent service management experience is desirable
Experience with IT service management tools and platforms is desirable

Key Benefits of Working in Our IT Service Management Team

Competitive salary and benefits package
Supportive and inclusive working environment
Opportunities for professional development, training, and career progression
Access to relevant technology, service management, and leadership development programmes
Life Assurance and pension contributions
Flexible and collaborative working arrangements, where applicable
And other company benefits

Working Hours and Location

Full-time position
Working hours are generally Monday to Friday - 3 days per week on site
Occasional out-of-hours support may be required for major incidents, planned changes, or service escalations
Hybrid or office-based working arrangements may be available, depending on business requirements
Some travel to company sites or supplier locations is required

Apply Now for Your Next IT Service Delivery Manager Job

If you are an experienced IT service professional who is passionate about delivering reliable technology services and improving the user experience, apply today. We welcome applications from all backgrounds and experience levels and look forward to hearing how you can help us deliver excellent IT services across the organisation.

Apply Now

Refine Your Search

technical lead jobs in oswaldtwistle, lan

IT Service Delivery Manager

Head of IT and Development

Infrastructure and Network Manager

IT Project Manager

Residential Property Management and Maintenance Manager

Office Manager

FUSE STEAM Programme Lead

Trainee Vision Operator, Coronation Street - 12 months FTC

Trainee Equipment Technician

Internal Sales Executive

Contracts Manager - United Utilities Better Rivers (AMP8)

Inventory & Administrator Manager

Senior Administrative Officer - Public Protection

Curriculum Innovation Specialist in Cyber Security

Footwear Developer

IT Manager

Production Manager

Change Manager

Senior Product Manager - SaaS

Head of IT

I want to receive the latest job alerts for technical lead in oswaldtwistle, lan

Related Searches

Explore jobs in more locations

Main Responsibilities for IT Service Delivery Manager Roles

IT Service Delivery Manager Skills and Experience Required

Key Benefits of Working in Our IT Service Management Team

Working Hours and Location

Apply Now for Your Next IT Service Delivery Manager Job

Jobseeker tools

Employer Tools

Browse

Stay Connected