Behavior support manager Work, Jobs in Otley, Wyk (with Salaries)

Service Delivery Manager
Kone —Keighley
- Full-time
- Hybrid work
- Management
- Salesforce
- English
8d
Employee Relations Advisor
Schneider Electric —Leeds
- Full-time
- Hybrid work
- English
- Human resources
- IT
- Annual leave
- Life insurance
Operations Support Agent
FedEx EU —Leeds
- £14.02 an hour
- Full-time
- Customer service
Process Manager
Schneider Electric —Leeds
- Full-time
- Engineering
- English
- Continuous improvement
5d
Operations Support Agent (12 Month Fixed Term)
FedEx EU —Leeds
- £14.02 an hour
- Part-time
- Communication skills
- Employee assistance programme
Head of Capital Projects (Estates and Facilities)
Leeds and York Partnership NHS Foundation Trust —Leeds
- £66,582 - £77,368 a year
- Full-time
- Annual leave
- Employee discount
5d
Sr. HR Manager
Amazon UK Services Ltd. —Wakefield
- Full-time
- Microsoft Office
- Master's degree
- Travel
Retail Management Graduate Programme
Decathlon UK —Leeds
- £29,000 a year
- Leadership
- Employee assistance programme
- Employee discount
Associate Director - Performance & Reporting
Turner & Townsend —Leeds
- Full-time
- Travel
- Contracts
- Leadership
Quick apply
Associate Director - Planning & Scheduling
Turner & Townsend —Leeds
- Full-time
- Travel
- Contracts
- Leadership
Quick apply
BMS Field Service Engineer
Schneider Electric —Leeds
- Full-time
- English
- Annual leave
Game Commercialization Manager
TAQAR CONSULTING CO. L.L.C —Leeds
- £7,000 - £9,000 a year
- Full-time
- Remote
- Management
- Data analysis skills
- English
Quick apply
Engineering Team Leader
NewPrinces Group —Bradford
- 12 hour shift
- Microsoft Powerpoint
- Microsoft Word
- AutoCAD
- Annual leave
8d
Ecommerce Trading Manager
Face the Future —Ossett
- From £38,000 a year
- Full-time
- Microsoft Excel
- Sales
- Microsoft Office
- Free parking
- Annual leave
Quick apply
3d

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behavior support manager jobs near otley, wyk

Service Delivery Manager

Kone -
Keighley

Apply Now

Job details

Full-time
8 days ago

Benefits

Company pension
Private medical insurance
Paid volunteer time

Qualifications

Management
Salesforce
English
Microsoft Office
IT
Leadership
Communication skills

Full job description

Purpose

Service Delivery Manager evaluates, develops, and leads one of the Service Delivery teams to ensure that the organization’s strategy is implemented and executed effectively, consistently, and according to the established guidelines and budgets.

Service Delivery Manager develops customer centricity and ensures operational excellence in their team.

Responsibilities & Key Activities

General Manager responsibilities

People management e.g., setting targets, conducting development plan discussions for team members
Facilitates information sharing and creates collaborative working environment
Drives competence development in the team
Drives behavior to represent KONE as one team towards the customer
Monitors and leads the performance and KPI adherence of the team
Uses data to bring forward ideas to improve customer experience and operational efficiency
Keeps an eye on short and long-term development

Analyse, organise and optimise Teams operations

Ensures team’s compliance with company policies
Manages the team’s operation within budget
Ensures processes are followed according to defined global processes
Understands and keeps updated on teams’ systems
When relevant to the team, ensures emergency/contingency/crisis* recovery plans are in place and conducts periodic drills
Implements and ensure proper working of new tools/processes/system
Meets KPI targets

Manage Team members

Ensures hiring of competent resources
Ensures new colleagues are properly onboarded and trained before performing their activities
Ensures continuous improvement of skill levels through training, coaching, or similar
Creates a friendly and desirable working environment to maximise turnover rate

Customer Management

Ensures complaints are promptly replied to and followed up

Entry Requirements

Proven leadership and managerial experience, including coaching, motivation, and team development
Experienced Service Management professional
Customer-focused, service-oriented mind-set
Experience in process development and implementation of new practices
Good technical experience
IT literacy. Fluent in MS Office, Excel, and Word skills. SAP & Salesforce knowledge preferable.

Good communication skills in both written & spoken English.

What KONE can offer:

We offer a Competitive Salary, 25 days holiday and 8 additional Bank Holidays, 1 Volunteering Day, Pension Scheme, Development opportunities and development reviews to help you achieve your professional goals. Endless support from experienced leaders within the lift & escalators industry, Bonus, Car, Dental Insurance, Private Medical Insurance, Kone Discounts, Prolonged Disability Insurance (PDI), Long Service Awards, Hybrid Working, 24/7 GP Support & Wellbeing Access.

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

Read more on https://careers.kone.com/en/

Apply Now

Refine Your Search

behavior support manager jobs in otley, wyk

Service Delivery Manager

Employee Relations Advisor

Operations Support Agent

Process Manager

Operations Support Agent (12 Month Fixed Term)

Head of Capital Projects (Estates and Facilities)

Sr. HR Manager

Retail Management Graduate Programme

Associate Director - Performance & Reporting

Associate Director - Planning & Scheduling

BMS Field Service Engineer

Game Commercialization Manager

Engineering Team Leader

Ecommerce Trading Manager

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