Protection officer Work, Jobs in Otley, Wyk (with Salaries)

Revenue Protection Officer
United Gas and Power —Guiseley
- Monday to Friday
- Hybrid work
- Microsoft Office
- Analysis skills
- IT
- Annual leave
Quick apply
Data Protection Officer
Card Factory —Wakefield
- £65,000 a year
- Management
- Work from home
Emergency Planning Officer
Leeds City Council —Leeds
- £39,862 - £42,839 a year
- Full-time
- Communication skills
- Negotiation
- Annual leave
10d
Victim Liaison Officer
North Yorkshire Council —Harrogate
- £34,434 - £38,220 a year
- Full-time
- English
10d
Operational Support Officer
HM Courts & Tribunal Service —Bradford
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Customer service
- Administrative experience
- Presentation skills
- Annual leave
- Employee discount
7d
Security Officer
Legends Global (Europe) —Leeds
- Rotating shift
- Computer skills
- Annual leave
- Employee assistance programme
Quick apply
4d
Inclusion Officer
Leeds United Football Club —Leeds
- English
- Driving
- Communication skills
11d
Customer Service Officer
Leeds City Council —Leeds
- £26,403 - £28,142 a year
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
- Annual leave
5d
C3 Senior Reponse Officer
Leeds City Council —Leeds
- £32,061 - £33,699 a year
- Weekend availability
- Driving
- Communication skills
- Annual leave
4d
Senior Policy Advisor - Foreign National Offender, Prison Policy Directorate
Ministry of Justice —Leeds
- £40,001 - £60,000 a year
- Part-time
- Hybrid work
- Management
- Presentation skills
- Travel
- Annual leave
- Employee discount
Matchday Wellbeing Support Officer
Leeds United Football Club —Leeds
- Childcare
- Working with children
- Communication skills
5d
202607: Youth Justice Worker - HMP Wetherby
Ministry of Justice —Harrogate
- £30,001 - £40,000 a year
- Part-time
- English
- Presentation skills
- Communication skills
- Annual leave
11d
Occupational Therapy Assistant
Leeds City Council —Leeds
- £28,598 - £31,022 a year
- Temporary
- Microsoft Office
5d
Workforce Development Officer
Leeds City Council —Leeds
- £38,220 - £40,777 a year
- Part-time
- Hybrid work
- Communication skills
- Annual leave
6d
Library and Digital Assistant
Leeds City Council —Leeds
- £26,403 - £28,142 a year
- Part-time
- Customer service
- Administrative experience
- Organisational skills
- Annual leave
2d
Principal Legal Officer (PO4)
Leeds City Council —Leeds
- £46,142 - £49,282 a year
- Full-time
- Hybrid work
- Communication skills
- Annual leave
Project Officer
Leeds City Council —Leeds
- £39,862 - £42,839 a year
- Full-time
- Analysis skills
- Project management
- Organisational skills
- Annual leave
5d
Project Support Officer
Leeds City Council —Leeds
- £37,280 - £39,152 a year
- Full-time
- Analysis skills
- Project management
- Presentation skills
- Annual leave
5d
Senior Acoustics Officer
Leeds City Council —Leeds
- £37,280 - £42,839 a year
- Full-time
- Project management
- No degree
- Mentoring
- Annual leave
11d
Correspondence and Engagement Manager
HM Revenue and Customs —Leeds
- £45,544 - £49,523 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Travel
- Work from home
14d

I want to receive the latest job alerts for protection officer in otley, wyk

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

protection officer jobs near otley, wyk

Revenue Protection Officer

United Gas and Power
Guiseley

Quick apply

Job details

Permanent

Benefits

Cycle to work scheme
Annual leave
Company events

Qualifications

Microsoft Office
Analysis skills
IT
Communication skills

Full job description

Overview

As one of the fastest-growing and highest-rated commercial energy suppliers in the UK, we are seeking an experienced Revenue Protection Officer to join our team at our Guiseley, Leeds office.

This role is suited to someone who can take ownership of the end to end complex gas and electricity revenue protection cases, applying strong analytical skills and sound judgement to identify energy theft, progress investigations, and deliver compliant results.

At UGP we aim to attract people from diverse backgrounds to build on our inclusive culture. We welcome applications from everyone regardless of age, race, gender, religion or beliefs, disability, gender identity or sexual orientation.

Responsibilities

Lead identification and prioritisation of revenue protection risks using exception reports, smart meter data, consumption trends, meter reads, and account activity.
Complete desktop investigations and evidence collation (e.g., deep dives, read validation, change of tenancy review, meter technical detail analysis).
Partner with metering agents, data collectors, DNO’s, gas transporters, and field revenue protection teams to commission site activity, review outcomes, and agree next steps.
Calculate estimated consumption, back-bills, and billing adjustments in line with internal policy and regulatory/industry requirements; provide peer review and coaching to improve accuracy.
Raise and oversee requests for meter exchanges, safety checks, reads, and investigations via internal workflows and third-party portals; proactively manage third-party responses to meet SLAs.
Handle sensitive customer contact (phone/email/letter) for escalated or disputed cases, explaining outcomes clearly and agreeing resolution and repayment/settlement options.
Identify and support customers in vulnerable circumstances, ensuring appropriate referrals and reasonable adjustments are applied.
Work closely with Billing, Collections, Customer Service, Complaints, and Legal/Fraud functions to resolve complex cases and prevent repeat loss.
Support quality assurance through case audits/checks, identifying root causes of leakage/rework and recommending control/process improvements.
Support onboarding and coaching of colleagues, sharing best practice and contributing to a consistent approach to decision-making.

The Individual

Experience in revenue protection, revenue assurance, billing, collections, fraud prevention, investigations, or regulated utilities operations.
Strong analytical capability, including interpretation of consumption patterns and (where applicable) smart meter/interval data to identify anomalies and evidence leakage.
Proven ability to own complex cases end to end, applying judgement to evidence and documenting decision rationale to an auditable standard.
Excellent attention to detail with demonstrable accuracy in calculations, case notes, and record keeping.
Confident written and verbal communication skills, including ability to explain outcomes clearly and handle escalated customer interactions.
Ability to priorities’ a varied caseload and deliver against SLAs and quality measures with minimal supervision.
Strong integrity and understanding of confidentiality, data protection, and appropriate escalation for suspected fraud/safety concerns.
Competent IT skills, including MS Office (particularly Excel) and comfort using billing/CRM/case management systems.
Advanced DBS check is required for this role

Join The Team

Competitive salary, based on experience.
Regular company social events.
25 days annual leave, plus bank holidays, with the option to purchase up to 5 additional days per year.
Collaborative working environment.
Career progression opportunities.
Opportunity to grow within an expanding business.
Monday to Friday, 9:00am to 5:00pm, with some hybrid working considered.
Health and well-being cashback scheme.
Cycle to Work scheme.

Company Overview

United Gas & Power (UGP), is a business energy supplier based in Yorkshire that truly puts customer service at the heart of its organisation. We supply businesses across the UK and handle the entire end-to-end switching process to make your switch as hassle free as possible.

Quick apply

Refine Your Search

protection officer jobs in otley, wyk

Revenue Protection Officer

Data Protection Officer

Emergency Planning Officer

Victim Liaison Officer

Operational Support Officer

Security Officer

Inclusion Officer

Customer Service Officer

C3 Senior Reponse Officer

Senior Policy Advisor - Foreign National Offender, Prison Policy Directorate

Matchday Wellbeing Support Officer

202607: Youth Justice Worker - HMP Wetherby

Occupational Therapy Assistant

Workforce Development Officer

Library and Digital Assistant

Principal Legal Officer (PO4)

Project Officer

Project Support Officer

Senior Acoustics Officer

Correspondence and Engagement Manager

I want to receive the latest job alerts for protection officer in otley, wyk

Related Searches

Explore jobs in more locations

Company Overview

Jobseeker tools

Employer Tools

Browse

Stay Connected