Customer support & client services managers Work, Jobs in Otterbourne, Ham (with Salaries)

Sales Admin Team Leader
Dawson Forte —Chandlers Ford
- £30,000 - £35,000 a year
- Full-time
- Management
- Sales
- Customer service
Quick apply
Customer Service Team Manager
Benefact Group —Eastleigh
- Up to £40,000 a year
- Full-time
- Hybrid work
- Recruiting
- Training & development
- Leadership
- Annual leave
- Sick pay
Quick apply
12d
Executive Complaints Team Lead
B&Q —Eastleigh
- £36,000 - £40,000 a year
- Part-time
- Hybrid work
- Continuous improvement
- Recruiting
- Training & development
- Annual leave
- Employee assistance programme
5d
Customer Service & Experience Team Leader
Fexco Property Services —Salisbury
- Full-time
- Analysis skills
- Continuous improvement
- Organisational skills
Quick apply
Customer Operational Delivery Manager
Once For All UK —Basingstoke
- £55,000 - £60,000 a year
- Continuous improvement
- Training & development
- Communication skills
- Employee assistance programme
Quick apply
Resolution Team Lead
B&Q —Eastleigh
- £36,000 - £40,000 a year
- Part-time
- Hybrid work
- Continuous improvement
- Recruiting
- Training & development
- Annual leave
- Employee assistance programme
5d
Sales Centre Manager
Bidfood —Salisbury
- £47,500 a year
- Training & development
- Communication skills
- Employee discount
Quick apply
Customer Service / Project Manager
GK Signs & Screenprint Ltd —Alton
- £35,000 - £45,000 a year
- Full-time
- CRM software
- Analysis skills
- Maths
- Free parking
Quick apply
Customer Resolution and Continuous Improvement Team Leader
Fexco Property Services —Salisbury
- Full-time
- Hybrid work
- Writing skills
- Analysis skills
- Continuous improvement
Quick apply
Guest Service Supervisor
Mitie —Portsmouth
- £14.37 an hour
- Weekend availability
- Supervising experience
- Team management
- Front desk
Customer Complaints Manager
Once For All UK —Basingstoke
- Salesforce
- Continuous improvement
- Employee assistance programme
Quick apply
5d
Operations Manager
Churchill Retirement PLC —Ringwood
- Training & development
- Time management
- Annual leave
- Employee assistance programme
Call Centre Supervisor
Churchill Retirement PLC —Ringwood
- Overtime
- English
- Analysis skills
- Supervising experience
- Annual leave
- Employee assistance programme
Sales Operations Team Leader
TD Synnex —Basingstoke
- Full-time
- Hybrid work
- CRM software
- Sales
- Organisational skills
- Annual leave
Contact Centre Director
Churchill Retirement PLC —Ringwood
- Full-time
- Continuous improvement
- Leadership
Key Accounts Strategy Manager
Nucleus Financial Group —Salisbury
- Writing skills
- Analysis skills
- Continuous improvement
- Annual leave
7d
Health Insights Enquiry Line - Team Manager
Office for National Statistics —Fareham
- £28,138 a year
- Part-time
- Hybrid work
- Presentation skills
- Organisational skills
- Training & development
2d

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Find similar jobs that you might be interested in.

Customer Service Team Manager
Benefact Group —Eastleigh
As a Customer Service Team Manager, you'll play a key role in leading a busy, fast paced customer service team, empowering your colleagues to deliver…
Up to £40,000 a year
Quick apply
12d
Registration Officer
Hampshire County Council —Winchester
This post is subject to a Basic Disclosure Check. You will be committed to delivering a high quality, customer focused, frontline service, with good…
£27,780 - £30,564 a year
9d

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customer support & client services managers jobs near otterbourne, ham

Sales Admin Team Leader

Dawson Forte
Chandlers Ford

Quick apply

Job details

Full-time
£30,000 - £35,000 a year

Benefits

On-site parking

Qualifications

Customer relationship building
Management
Sales
Customer service
Coaching
Complaint handling
Performance management
Supervising experience
Continuous improvement
Client services
Organisational skills
Management reporting
Customer interaction
Order processing
Team motivation leadership
Communication skills

Full job description

Lead from the Front. Inspire Your Team. Make an Impact.

Are you an experienced professional who enjoys leading people while staying hands-on? Do you thrive in a fast-paced environment where no two days are the same? If you're organised, proactive and passionate about delivering exceptional customer service, we'd love to hear from you.

We're looking for a Sales Admin Team Leader to join our friendly and supportive team. This is a fantastic opportunity for someone who enjoys coaching others, improving processes and leading by example while remaining actively involved in the day-to-day operation.

What You'll Be Doing

As Sales Admin Team Leader, you'll be responsible for leading a small team. You'll ensure the team delivers an outstanding customer experience, meets service targets and continuously looks for ways to improve.

Your responsibilities will include:

Leading, motivating and developing a team.
Line Management responsibilities including performance reviews and KPI reporting.
Planning workloads and ensuring excellent service levels are maintained.
Managing customer orders, enquiries & returns alongside your leadership responsibilities.
Supporting the team during busy periods to ensure customer expectations and SLAs are consistently achieved.
Acting as the first point of escalation for complex customer queries and complaints.
Monitoring KPIs including response times, service levels and accuracy.
Authorising customer credits
Identifying opportunities to improve processes and drive operational efficiency.
Building strong working relationships with customers and colleagues across the business.

About You

We're looking for someone who is naturally organised, enjoys solving problems and takes pride in delivering an excellent customer experience.

You'll have:

Previous experience leading or supervising a team.
A background in customer service, sales order processing or a similar operational environment.
Excellent communication and relationship-building skills.
Strong organisational skills with the ability to prioritise multiple tasks.
A proactive approach and the confidence to make decisions.
A positive attitude and the ability to motivate and support others.
Excellent attention to detail
A continuous improvement mindset with a passion for making processes better.

Why Join us?

We believe that people are at the heart of everything we do. We believe in empowering our teams, encouraging new ideas and creating an environment where everyone can make a real difference.

If you're looking for a role where you can lead, inspire and make a genuine impact every day, we'd love to hear from you.

Pay: £30,000.00-£35,000.00 per year

Benefits:

On-site parking

Work Location: In person

Quick apply

Refine Your Search

customer support & client services managers jobs in otterbourne, ham

Sales Admin Team Leader

Customer Service Team Manager

Executive Complaints Team Lead

Customer Service & Experience Team Leader

Customer Operational Delivery Manager

Resolution Team Lead

Sales Centre Manager

Customer Service / Project Manager

Customer Resolution and Continuous Improvement Team Leader

Guest Service Supervisor

Customer Complaints Manager

Operations Manager

Call Centre Supervisor

Sales Operations Team Leader

Contact Centre Director

Key Accounts Strategy Manager

Health Insights Enquiry Line - Team Manager

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