Service desk coordinator Work, Jobs in Ottershaw, Sry (with Salaries)

Service Desk Coordinator - Maternity Cover
IPM Facilities Ltd —Bordon
- £26,500 - £30,000 a year
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
Office Coordinator (f/m/d)
EnBW UK Ltd —London
- Hybrid work
- Microsoft Office
- Organisational skills
- Communication skills
9d
Project Coordinator / Team Administrator
ZHA —London
- Microsoft Powerpoint
- Microsoft Outlook
- IT
4d
Facilities Coordinator
Yondr Group —Slough
- English
- Microsoft Office
IT Support Coordinator
CIBSE —London
- Up to £35,000 a year
- Full-time
- Hybrid work
- IT
- Communication skills
- Annual leave
- Referral programme
Quick apply
1d
Facilities Coordinator
NAB-Jones Lang LaSalle Services —London
- Full-time
- In-person
Quick apply
11d
Project Coordinator - 12-month fixed-term
WSP —London
- Part-time
- Hybrid work
- Administrative experience
- Organisational skills
- SharePoint
- Flexitime
- Work from home
Outpatient Appointment Centre Administrator - B3
Royal Surrey NHS Foundation Trust —Guildford
- £27,106 - £28,850 a year
- Full-time
- Medical terminology
- Communication skills
- Annual leave
2d
Facilities Coordinator
JLL —London
- In-person
11d
Project Coordinator
Netcalibre Ltd —London
- £25,000 - £32,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Paid training
Quick apply
14d
Service Coordinator
Mitie —Chessington
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Workplace Coordinator
Hearst Networks EMEA —London
- Hybrid work
- Customer service
- Microsoft Office
- Front desk
Workplace Experience Coordiantor
Apleona —London
- Monday to Friday
- Hospitality
- Microsoft Outlook
- Customer service
- Annual leave
- Employee discount
Receptionist
NAB-Jones Lang LaSalle Services —London
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
Quick apply
3d
Workplace Coordinator
Hearst Networks —London
- Hybrid work
- Customer service
- Microsoft Office
- Front desk
Clinic Coordinator
Sculpt & Revive LTD —South London
- Full-time
- Management
- Customer service
- Supervising experience
- Employee discount
Quick apply
1d
Reception & Office Hospitality Coordinator
Tindall Riley —London
- Full-time
- Hybrid work
- Hospitality
- Customer service
- Microsoft Office
Help Desk Coordinator
SPOR Group —London
- £22,000 a year
- Full-time
- Organisational skills
- Communication skills
House Coordinator
Maslow's —London
- £14 - £15 an hour
- Full-time
- Front desk
- Employee discount
- Referral programme
Quick apply
14d
Hospitality Coordinator
Tait —London
- Part-time
- Customer service
- Organisational skills
- Communication skills

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Service Desk Coordinator - Maternity Cover

IPM Facilities Ltd
Bordon

Quick apply

Job details

Full-time | Fixed term contract
£26,500 - £30,000 a year

Benefits

Free parking
Health & wellbeing programme
Company pension

Qualifications

Customer service
Microsoft Office
Organisational skills
IT
Communication skills

Full job description

IPM Facilities is a well-established, fast-growing company driven by a dynamic team of property and landscape specialists. We create environments that inspire creativity and teamwork, with a strong commitment to staff development and building lasting client partnerships. As a trusted leader in commercial property and grounds maintenance, we are dedicated to delivering exceptional standards for our clients' business and retail spaces.

Alongside our maintenance contracts, we provide 24/7 support for any issues that arise, supported by a highly responsive service desk team. This team works closely with our operations managers, service partners, and suppliers to ensure exceptional service delivery.

Due to maternity leave, we are looking for an experienced and skilled Service Desk Coordinator to work as part of a team at our Head Office in Bordon for a fixed term of 1 year. As a Service Desk Coordinator, you'll play a crucial role in ensuring the success of our customer operations. Your main responsibilities will include, but are not limited to:

Communicate effectively and build/maintain relationships at all levels with customers.
Prepare and issue predefined reports, which form part of the contract and customer’s requirements both operational and financial.
To liaise with our customers on all aspects of the business; to ensure customer satisfaction and a high quality of service and compliance are always maintained.
Logging calls and emails received from our customers, monitoring through to completion, and updating records using our company CRM.
Build and maintain strong relationships with IPM’s operational management, service partners and suppliers.
Produce quotations/reports for approval by the operations managers.
Organise work and time efficiently, and to work supportively within the team.
Adhere to the service level agreements both for our customers and internally, this will be monitored through key performance indicators.
Adhoc duties across both Property and Landscape divisions.

Role Requirements:

At least 1 year of working within a Customer Service role.
An understanding of the facilities industry.
Showcase excellent customer service.
Able to work in a fast-paced environment.
Work well under pressure.
Excellent communication skills at all levels.
Prioritise workload.
Good organisational skills.
Able to follow structured procedures and processes.
A great team player.
A flexible and adaptable approach.
Resilient and driven.
Strong IT skills including Microsoft Office, helpdesk, and CRM systems.
Excellent telephone manner, with strong communication and interpersonal skills.

What you’ll receive in return:

23 days holiday per annum, plus 8 bank holidays (pro rata, contractual)
4 extra wellness days per year (After Probation)
Bonus Scheme (After probation)
Group Life Assurance Benefit Scheme
Auto Enrolment Pension
Real Living Wage Employer

The successful applicant will be working alongside a team of Service Desk Operatives in a friendly office environment working 9am – 5pm Monday to Friday.

This role is for a fixed 1 year period with the possibility of transition to a permanent position after to be reviewed throughout.

IPM Facilities Ltd is an equal opportunities employer and is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or age.

To ensure we do not create any barriers in our selection process, and to help us implement our equal opportunities policy effectively, if you have a disability or impairment (including autism), please make us aware if you would you like us to provide any reasonable adjustments for the recruitment process. Please note you will need to let us know what adjustments are needed or provide any reports before your interview/assessment

Pay: £26,500.00-£30,000.00 per year

Benefits:

Company pension
Free parking
Health & wellbeing programme

Work Location: In person

Quick apply

Refine Your Search

service desk coordinator jobs in ottershaw, sry

Service Desk Coordinator - Maternity Cover

Office Coordinator (f/m/d)

Project Coordinator / Team Administrator

Facilities Coordinator

IT Support Coordinator

Facilities Coordinator

Project Coordinator - 12-month fixed-term

Outpatient Appointment Centre Administrator - B3

Facilities Coordinator

Project Coordinator

Service Coordinator

Workplace Coordinator

Workplace Experience Coordiantor

Receptionist

Workplace Coordinator

Clinic Coordinator

Reception & Office Hospitality Coordinator

Help Desk Coordinator

House Coordinator

Hospitality Coordinator

I want to receive the latest job alerts for service desk coordinator in ottershaw, sry

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