Job Title: Legal Receptionist & Administrative Assistant
Location: Premier Solicitors, Bedford.
Premier Solicitors is seeking an enthusiastic and professional individual to join our reception team as a Legal Receptionist & Administrative Assistant. This role plays a vital part in the daily operations of the firm, ensuring excellent client service and efficient front-of-house management.
Key Responsibilities:
- Manage incoming calls via the switchboard, directing them to the appropriate extensions efficiently.
- Greet and assist clients and visitors in a professional and courteous manner.
- Keep clients informed of any appointment delays and provide general assistance.
- Accurately relay messages via email or telephone in a timely manner.
- Maintain and update the room booking system to ensure scheduling of meetings.
- Assist with accounts administration, including cash handling and cheque preparation.
- Ensure that all relevant charges and bills are correctly recorded in the accounts system.
- Maintain confidentiality and adhere to data protection regulations at all times.
- Sort and date-stamp all incoming post and correspondence and prepare outgoing post using the franking machine.
- Oversee the organisation and upkeep of the reception area, ensuring it remains presentable and professional.
- Assist in managing junior reception team members and providing guidance where necessary.
Person Specification:
The ideal candidate will have the following skills and attributes:
- Strong organisational skills with the ability to multitask effectively.
- Excellent communication skills, both written and verbal.
- Good time management and the ability to work efficiently under pressure.
- A polished and professional demeanour.
- A well-presented appearance suitable for a corporate environment.
- Ability to work independently and collaboratively as part of a team.
- A professional telephone manner with a customer-focused approach.
Essential Requirements:
- A minimum of 12 months' experience in a receptionist or customer-facing role (e.g., retail or hospitality). Legal sector experience is not essential.
- Competence in using office software and a willingness to learn new systems.
Desirable (but not essential) Skills:
- Prior experience with accounts administration.
- Familiarity with the Solicitors’ Accounts Rules.
- Previous experience in mentoring or overseeing junior team members.
Additional Information:
- This is a full-time role with the hours being 0800 to 1630 Monday to Friday.
- Opportunities for career development within the firm.
To apply, please submit your CV and a covering letter stating your salary expectations to [email protected] For more information about Premier Solicitors, please visit our website: www.premiersolicitors.co.uk.
Only shortlisted candidates will be contacted.
Job Types: Full-time, Permanent
Pay: £24,784.50-£26,000.00 per year
Benefits:
- Company events
- Company pension
- Employee discount
- Health & wellbeing programme
- Private medical insurance
Language:
Work Location: In person
