Senior operations manager Work, Jobs in Overseal, Dby (with Salaries)

Customer & Sales Support Team Leader
Keystone Group —Swadlincote
- Full-time
- CRM software
- Microsoft Excel
- Customer service
Customer & Sales Support Team Leader
Keystone Lintels —Swadlincote
- Full-time
- CRM software
- Microsoft Excel
- Sales
- Free parking
- Health & wellbeing programme
Quick apply
7d
Warehouse Operations Manager
DSV —Swadlincote
- Full-time
- Management
- Warehouse experience
- IT
- Annual leave
- Employee discount
Part-Time Occupational Health Advisor
KP Snacks —Ashby-De-La-Zouch
- Part-time
- Hybrid work
- Bachelor's degree
- Case management
- Travel
- Employee assistance programme
- Employee discount
Quick apply
Senior Strategic Procurement Manager
NP Aerospace —Coventry
- From £70,000 a year
- Full-time
- ERP systems
- Analysis skills
- Agile
- Annual leave
- Flexible schedule
Head of Sales - Distribution
Project Better Energy —Burton-On-Trent
- £70,000 - £90,000 a year
- Full-time
- CRM software
- Sales
- In-person
- Employee assistance programme
Quick apply
5d
Senior Business Development Manager- Retail & Consumer
DSV —Swadlincote
- Full-time
- Business development
- Travel
- Contracts
- Annual leave
- Employee discount
11d
Senior Strategic Procurement Manager
NP Aerospace Limited —Coventry
- From £70,000 a year
- Full-time
- ERP systems
- Analysis skills
- Agile
- Annual leave
- Flexible schedule
Customer Service Manager
First Fence —Swadlincote
- £35,000 - £37,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee discount
Quick apply
3d
Commercial Lead - Property and Facilities Management
Metropolitan Police —Kilburn
- £74,766 - £77,775 a year
- Full-time
- Hybrid work
- English
- Project management
Senior Project Manager
March —Burton-On-Trent
- £0.01 a year
- Microsoft Office
- Analysis skills
- Bachelor's degree
- Annual leave
- Employee discount
Quick apply
Global Senior Manager, Customer Happiness (1 year contract)
DECIEM —Nottingham
- Hybrid work
- Management
- Analysis skills
- Annual leave
- Employee assistance programme
11d
Operations and Performance Manager
Vital Energi —Burton-On-Trent
- Full-time
- Engineering
- Project management
- Contracts
Quick apply
Key Account Manager & Projects Lead
Goodfish Group —Cannock
- £45,000 - £50,000 a year
- Full-time
- Project management
- Presentation skills
- Driving
Quick apply
Senior Account Manager
Close Brothers —Burton-On-Trent
- Full-time
- Hybrid work
- CRM software
- Customer service
- Analysis skills
12d
Senior Project Manager - 6m FTC
CEVALogistics —Ashby-De-La-Zouch
- Microsoft Office
- Project management
- Leadership
- Annual leave
Customer Service & Operations Manager
Soane Britain —Thurmaston
- Full-time
- Hospitality
- Microsoft Excel
- Sales
Finance Manager
Twyford Care Group —Derby
- £45,000 - £50,000 a year
- Full-time
- Microsoft Excel
- Analysis skills
- In-person
- Free parking
Quick apply
13d
Senior, Internal Audit & Risk
Hanami International —Swadlincote
- £50,000 - £60,000 a year
- Full-time
- Travel
- Communication skills
- Work from home
Quick apply
Senior Contract Manager
Serco Plc —Oldbury
- £75,000 - £85,000 a year
- Full-time
- Hybrid work
- Contracts
- IT
- Employee assistance programme

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senior operations manager jobs near overseal, dby

Customer & Sales Support Team Leader

Keystone Group -
Swadlincote

Apply Now

Job details

Full-time

Qualifications

CRM software
Sales support
Microsoft Excel
Customer service
Microsoft Office
Continuous improvement
Organisational skills
Relationship management
IT
Leadership
Communication skills

Full job description

Join Keystone Lintels!

At Keystone Lintels, we're proud to be the UK's leading lintel manufacturer, delivering innovative construction solutions backed by exceptional customer service. As our business continues to grow, we're looking for an experienced and motivated Customer & Sales Support Team Leader to help drive performance, develop our people, and ensure we continue to provide an outstanding customer experience.

If you're passionate about leading teams, improving processes, and putting customers first, we'd love to hear from you.

The Role

As Customer & Sales Support Team Leader, you'll support the Customer & Sales Support Manager in the day-to-day leadership and development of the Customer Support and Sales Support teams. You'll play a key role in ensuring project pipelines, lead management, quotation processing, and customer service standards are delivered efficiently while helping the team achieve productivity and performance targets.

This is an excellent opportunity for someone with strong leadership skills, a customer-focused mindset, and experience working within a fast-paced sales support or customer service environment.

Key Responsibilities

Support the Customer & Sales Support Manager with the daily management and development of the Customer Support and Sales Support teams.
Lead, coach and develop team members through inductions, ongoing training and performance support.
Promote and champion a positive Health & Safety culture, ensuring all team members understand and follow company procedures.
Monitor the quality and accuracy of leads logged within Keylink.
Ensure lead, quotation and customer data is recorded accurately and within agreed timescales.
Manage customer enquiries, ensuring prompt, professional and effective resolution.
Foster a customer-first culture, delivering exceptional service to both internal and external customers.
Coordinate requests and communication between internal departments and external sales teams.
Produce reports for key customers and senior management.
Support the Sales Support Manager with departmental administration and reporting.
Maintain effective communication across departments to ensure seamless customer service.
Provide cover across team functions when required.
In the absence of the Customer & Sales Support Manager, oversee team performance and day-to-day operations.
Ensure departmental objectives align with wider regional and company goals.
Undertake any other duties appropriate to the role and within your capability.

About You

We're looking for someone who brings:

Previous experience in a Team Leader or Supervisory role within Customer Service, Sales Support or a similar environment.
Excellent leadership, coaching and people development skills.
Outstanding customer service and relationship management abilities.
Strong organisational skills with excellent attention to detail.
Confidence managing workloads, priorities and deadlines in a fast-paced environment.
Excellent communication skills with the ability to build effective relationships across departments.
Experience using CRM systems.
IT skills, including Microsoft Office, particularly Excel.
A proactive approach with excellent problem-solving and decision-making skills.
A commitment to continuous improvement and delivering high-quality results.

If you're ready to take the next step in your leadership career and help shape an exceptional customer and sales support function, we'd love to hear from you.

Part of Keystone Group, Keystone Lintels is a market leading manufacturer of steel lintels. Founded in 1989, it is now a multisite manufacturing operation with locations in Swadlincote (South Derbyshire) and Cookstown (N. Ireland) to service both UK and Irish construction markets. It’s extensive and growing range of Hi-therm+ lintels, standard and special steel lintels, Brickslip lintels and windposts is award winning and celebrated throughout the industry.

Why join us? Click here to find out more.

Apply Now

Refine Your Search

senior operations manager jobs in overseal, dby

Customer & Sales Support Team Leader

Customer & Sales Support Team Leader

Warehouse Operations Manager

Part-Time Occupational Health Advisor

Senior Strategic Procurement Manager

Head of Sales - Distribution

Senior Business Development Manager- Retail & Consumer

Senior Strategic Procurement Manager

Customer Service Manager

Commercial Lead - Property and Facilities Management

Senior Project Manager

Global Senior Manager, Customer Happiness (1 year contract)

Operations and Performance Manager

Key Account Manager & Projects Lead

Senior Account Manager

Senior Project Manager - 6m FTC

Customer Service & Operations Manager

Finance Manager

Senior, Internal Audit & Risk

Senior Contract Manager

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