Centre manager Work, Jobs in Oxford, Eng (with Salaries)

Contact Centre Liaison Manager
PracticePlusGroup —Reading
- Up to £75,000 a year
- Remote
- Continuous improvement
- Travel
- Leadership
- Annual leave
- Employee assistance programme
3d
Executive Assistant to the Head
GDST —Oxford
- £39,400 - £44,800 a year
- Full-time
- Administrative experience
- Communication skills
- School
13d
Duty Manager
GLL —Abingdon
- £29,751.23 a year
- Management
Store Manager
Pets at Home —Oxford
- £32,000 - £40,000 a year
- Weekend availability
- Management
- Sales
- Customer service
- Annual leave
Duty Manager
Leisure Solutions Community Trust —Oxford
- £30,368.08 a year
- Weekend availability
- Hospitality
- Sales
- Supervising experience
- Employee assistance programme
2d
CSAE Events Coordinator
University of Oxford —Oxford
- £35,681 - £41,636 a year
- University
7d
Call Centre Manager
Bramah Safeguarding CIC —Reading
- £45,000 - £55,000 a year
- Management
- Sales
- Customer service
Quick apply
3d
Assistant General Manager
The Perch —Oxford
- Up to £52,000 a year
- Full-time
- Leadership
- Restaurant
- Annual leave
Quick apply
Associate Cost Manager - Oxford
Arcadis —Oxford
Lifecycle Project Manager
Serco Group —High Wycombe
- £60,000 - £65,000 a year
- Full-time
- Project management
- No degree
- Communication skills
- Employee assistance programme
Trainee Duty Manager
Serco Plc —Oxford
- £15.06 an hour
- Part-time
- Customer service
- Communication skills
- Annual leave
Fulfilment Centre Site Manager - Full Time
Omni Channel Fulfilment LTD —Swindon
- £32,940 - £35,500 a year
- Full-time
- Management
- English
- Continuous improvement
- Free parking
- Health & wellbeing programme
Quick apply
Merchandiser - Carterton
Smiths News —Oxford
- £12.71 - £14.24 an hour
- Part-time
- Merchandising
- Communication skills
Assistant Category Business Partner - corporate & non-clinical
Oxford University Hospitals NHS Foundation Trust —Oxford
- £39,959 - £48,117 a year
- Full-time
2d
Centre Manager
Halfords —High Wycombe
- £36,366 - £43,185 a year
- Full-time
- Sales
- Team management
- IT
- Annual leave
- Employee discount
Oxford Cancer Operations Manager
University of Oxford —Oxford
- £39,424 - £47,779 a year
- Full-time
- Administrative experience
- Project management
- Communication skills
- Annual leave
3d
Postnatal Ward Manager
Oxford University Hospitals NHS Foundation Trust —Oxford
- £49,387 - £56,515 a year
- Full-time
13d
Office Manager/Administrator, Facilities - Part Time FTC
Bloomsbury Publishing PLC —Oxford
- £20,574 - £36,006 a year
- Part-time
- Hybrid work
- Microsoft Outlook
- Administrative experience
- IT
- Employee assistance programme
6d
Ward Clerk
Oxford University Hospitals NHS Foundation Trust —Oxford
- £25,760 - £27,476 a year
- Full-time
- Customer service
3d
Senior Till and Customer Service Assistant
Blue Diamond Garden Centres —Yarnton
- Weekend availability
- Customer service
- In-person
- Retail management
- Free parking
- Store discount
Quick apply
3d

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Contact Centre Liaison Manager

PracticePlusGroup -
Reading

Apply Now

Job details

Permanent
Up to £75,000 a year
3 days ago

Benefits

Annual leave
Employee assistance programme
Employee discount

Qualifications

Continuous improvement
Root cause analysis
Leadership
Communication skills

Full job description

About The Role

UNLOCK YOUR BEST WORK LIFE

+ MAKE A DIFFERENCE FOR EVERY PATIENT

We’re looking for an experienced and driven Contact Centre Liaison Manager to join Practice Plus Group. This is a high-impact role acting as a key link between our hospital sites and our central contact centre function.

You’ll play an important role in supporting a seamless patient journey by strengthening collaboration, improving consistency in processes, and enhancing the overall patient experience across multiple sites. This is an exciting opportunity to contribute to the ongoing development of a more integrated and high-performing contact centre service, while driving continuous improvement and innovation.

The role offers flexibility with a predominantly remote or site-based working approach across the UK, alongside travel to hospital sites and occasional travel as required to support wider service operations.

What you'll be doing

As our Contact Centre Liaison Manager, you will be:

Acting as the primary liaison between hospital teams and the central contact centre function
Building strong relationships with operational teams, clinicians, and service leaders
Overseeing appointment booking, cancellations, and patient communications to ensure a smooth and effective patient pathway
Monitoring performance against KPIs such as call handling, booking accuracy, and response times
Identifying trends, risks, and opportunities to improve efficiency and patient experience
Leading continuous improvement initiatives and supporting service development
Acting as an escalation point for complex issues, ensuring timely resolution and root cause analysis
Supporting compliance with UK healthcare regulations, including GDPR and NHS standards
Designing and delivering training to ensure consistency and alignment across all teams and locations

What we’ll look for in you

With strong experience in operational leadership — ideally within healthcare, contact centre, or service delivery environments— you will also demonstrate:

Proven ability to manage stakeholders across multiple teams and locations
Experience working with contact centre operations and performance metrics
Excellent communication and relationship-building skills
Ability to analyse data, identify trends, and drive service improvement
A proactive, solutions-focused mindset with strong problem-solving capability
Understanding of patient pathways, appointment management, and healthcare service delivery (desirable)
Willingness to travel across UK sites as required

What you can expect in return

Salary of up to £75,000 per annum, depending on experience
car allowance
25 days annual leave (increasing with service), plus bank holidays
An extensive range of wellbeing and lifestyle benefits
Practice Plus Group Perks – discounts and cashback with major retailers
Employee assistance and occupational health support
Access to our bespoke e-learning platform and ongoing development opportunities

To apply for the role, click on the link below. If you have any questions, please contact [email protected] in our friendly resourcing team.

Our employment offers are subject to satisfactory pre-employment checks. Practice Plus Group promotes diversity and equal opportunities.

Applicants must have the right to work in the UK.

Apply Now

Refine Your Search

centre manager jobs in oxford, eng

Contact Centre Liaison Manager

Executive Assistant to the Head

Duty Manager

Store Manager

Duty Manager

CSAE Events Coordinator

Call Centre Manager

Assistant General Manager

Associate Cost Manager - Oxford

Lifecycle Project Manager

Trainee Duty Manager

Fulfilment Centre Site Manager - Full Time

Merchandiser - Carterton

Assistant Category Business Partner - corporate & non-clinical

Centre Manager

Oxford Cancer Operations Manager

Postnatal Ward Manager

Office Manager/Administrator, Facilities - Part Time FTC

Ward Clerk

Senior Till and Customer Service Assistant

I want to receive the latest job alerts for centre manager in oxford, eng

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