Compliance monitoring manager Work, Jobs in Oxford, Eng (with Salaries)

Contact Centre Liaison Manager
PracticePlusGroup —Reading
- Up to £75,000 a year
- Remote
- Continuous improvement
- Travel
- Leadership
- Annual leave
- Employee assistance programme
9d
Alumni and Online Scholarships Manager
University of Oxford —Oxford
- £39,424 - £47,779 a year
- Full-time
- Analysis skills
- Project management
6d
Compliance & Quality Manager
IQVIA —Reading
- Full-time
- Analysis skills
14h
Senior Commissioning Manager
NHS Thames Valley Integrated Care Board —Oxford
- £57,528 - £64,750 a year
- Full-time
- Leadership
- Communication skills
1d
Deputy Regional Manager
Airbus Helicopters UK Ltd —Oxford
- Full-time
- Sales
- Engineering
- Maintenance
- Annual leave
- Employee assistance programme
6h
Admissions Manager
Lady Margaret Hall —Oxford
- £36,000 - £40,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme
14h
Senior Compliance Executive - EMEA Compliance Monitoring
Invesco —Henley on Thames
- Full-time
- Hybrid work
- Analysis skills
- Business
- Communication skills
- Annual leave
- Life insurance
Manager Economic Crime Innovation – Fraud
Nationwide Building Society —Swindon
- From £55,000 a year
- Full-time
- Analysis skills
- Financial services
- Communication skills
2d
Research Grants Manager
University of Oxford —Oxford
- £39,424 - £51,983 a year
- Full-time
- Oracle
- Microsoft Office
- Contracts
Facilities Manager
Infinitesima —Abingdon
- £48,000 - £53,000 a year
- Hybrid work
- Project management
- Travel
- Organisational skills
- Annual leave
Quick apply
6d
VodafoneThree - Continuous Improvement Manager
VodafoneThree —Newbury
- Full-time
- Hybrid work
- Management
- IT
Quick apply
8d
People, Systems & Compliance Supervisor
Restaurant Associates —Croughton
- £35,000 a year
- Hospitality
- Microsoft Office
- Human resources
- Free parking
- Employee discount
9d
Call Centre Manager
Bramah Safeguarding CIC —Reading
- £45,000 - £55,000 a year
- Management
- Sales
- Customer service
Quick apply
10d
Care Home Deputy Manager
Barchester Healthcare —Reading
- £50,000 a year
- Sales
- Human resources
- Referral programme
Quick apply
Service Delivery Manager (HEMS)
Airbus Helicopters UK Ltd —Oxford
- Full-time
- Sales
- Engineering
- Maintenance
1d
Governance and Compliance Officer
Buckinghamshire New University —High Wycombe
- £33,951 - £37,694 a year
- University
- Employee discount
6d
Anaesthetic Administration Coordinator
Oxford University Hospitals NHS Foundation Trust —Oxford
- £28,392 - £31,157 a year
- Full-time
3d
Enforcement Manager
Trellint —Oxford
- Full-time
Operational Support Manager
Kier Group —Reading
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Organisational skills
1d
Health, Safety, Quality & Environmental Manager
Atlas Workplace Services —Oxford
- Up to £52,000 a year
- Microsoft Word
- Microsoft Excel
- Contracts
Quick apply

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Contact Centre Liaison Manager

PracticePlusGroup -
Reading

Apply Now

Job details

Permanent
Up to £75,000 a year
9 days ago

Benefits

Annual leave
Employee assistance programme
Employee discount

Qualifications

Continuous improvement
Root cause analysis
Leadership
Communication skills

Full job description

About The Role

UNLOCK YOUR BEST WORK LIFE

+ MAKE A DIFFERENCE FOR EVERY PATIENT

We’re looking for an experienced and driven Contact Centre Liaison Manager to join Practice Plus Group. This is a high-impact role acting as a key link between our hospital sites and our central contact centre function.

You’ll play an important role in supporting a seamless patient journey by strengthening collaboration, improving consistency in processes, and enhancing the overall patient experience across multiple sites. This is an exciting opportunity to contribute to the ongoing development of a more integrated and high-performing contact centre service, while driving continuous improvement and innovation.

The role offers flexibility with a predominantly remote or site-based working approach across the UK, alongside travel to hospital sites and occasional travel as required to support wider service operations.

What you'll be doing

As our Contact Centre Liaison Manager, you will be:

Acting as the primary liaison between hospital teams and the central contact centre function
Building strong relationships with operational teams, clinicians, and service leaders
Overseeing appointment booking, cancellations, and patient communications to ensure a smooth and effective patient pathway
Monitoring performance against KPIs such as call handling, booking accuracy, and response times
Identifying trends, risks, and opportunities to improve efficiency and patient experience
Leading continuous improvement initiatives and supporting service development
Acting as an escalation point for complex issues, ensuring timely resolution and root cause analysis
Supporting compliance with UK healthcare regulations, including GDPR and NHS standards
Designing and delivering training to ensure consistency and alignment across all teams and locations

What we’ll look for in you

With strong experience in operational leadership — ideally within healthcare, contact centre, or service delivery environments— you will also demonstrate:

Proven ability to manage stakeholders across multiple teams and locations
Experience working with contact centre operations and performance metrics
Excellent communication and relationship-building skills
Ability to analyse data, identify trends, and drive service improvement
A proactive, solutions-focused mindset with strong problem-solving capability
Understanding of patient pathways, appointment management, and healthcare service delivery (desirable)
Willingness to travel across UK sites as required

What you can expect in return

Salary of up to £75,000 per annum, depending on experience
car allowance
25 days annual leave (increasing with service), plus bank holidays
An extensive range of wellbeing and lifestyle benefits
Practice Plus Group Perks – discounts and cashback with major retailers
Employee assistance and occupational health support
Access to our bespoke e-learning platform and ongoing development opportunities

To apply for the role, click on the link below. If you have any questions, please contact [email protected] in our friendly resourcing team.

Our employment offers are subject to satisfactory pre-employment checks. Practice Plus Group promotes diversity and equal opportunities.

Applicants must have the right to work in the UK.

Apply Now

Refine Your Search

compliance monitoring manager jobs in oxford, eng

Contact Centre Liaison Manager

Alumni and Online Scholarships Manager

Compliance & Quality Manager

Senior Commissioning Manager

Deputy Regional Manager

Admissions Manager

Senior Compliance Executive - EMEA Compliance Monitoring

Manager Economic Crime Innovation – Fraud

Research Grants Manager

Facilities Manager

VodafoneThree - Continuous Improvement Manager

People, Systems & Compliance Supervisor

Call Centre Manager

Care Home Deputy Manager

Service Delivery Manager (HEMS)

Governance and Compliance Officer

Anaesthetic Administration Coordinator

Enforcement Manager

Operational Support Manager

Health, Safety, Quality & Environmental Manager

I want to receive the latest job alerts for compliance monitoring manager in oxford, eng

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