End user support Work, Jobs in Oxford, Eng (with Salaries)

IT Support Officer
University of Oxford TSS —Headington
- £18.80 an hour
- Temporary
- Windows
- Microsoft Office
- Analysis skills
- Annual leave
2d
Product Owner
System C —Oxford
- Full-time
Field Apprentice Engineer - Reading
Wifinity —Reading
- £26,436 a year
- Full-time
- Hybrid work
- Computer literacy
- Travel
- IT
- Annual leave
Quick apply
10d
Senior Global IT End User Support
Lucy Group Head Office —Thame
- Azure
- Software troubleshooting
- Microsoft Office
PHB Officer
NHS Thames Valley Integrated Care Board —Oxford
- £32,073 - £39,043 a year
- Full-time
3d
Customer Support Technician
Ricoh —Reading
- Communication skills
6d
IT End-User Support Specialist
Lucy Group Head Office —Thame
- Azure
- Customer service
- Windows
Registration Authority Agent
Oxford University Hospitals NHS Foundation Trust —Oxford
- £28,392 - £31,157 a year
- Full-time
2d
Brokerage Assistant
NHS Thames Valley Integrated Care Board —Oxford
- £28,392 - £31,157 a year
- Full-time
4d
Data Integrity Officer
NHS Thames Valley Integrated Care Board —Oxford
- £32,073 - £39,043 a year
- Full-time
- Nursing home
- Leadership
4d
Assistant Dean
Balliol College —Oxford
- Part-time
- Doctoral degree
- English
- Administrative experience
- Employee discount
Videographer
LOCALiQ —Swindon
- £26,000 a year
- Full-time
- Remote
- Organisational skills
- Annual leave
- Employee discount
Quick apply
Complex Care Team Coordinator
NHS Thames Valley Integrated Care Board —Oxford
- £39,959 - £48,117 a year
- Full-time
4d
Finance Assistant
University of Oxford TSS —Oxford
- £14.98 an hour
- Temporary
- Microsoft Word
- Microsoft Excel
- Oracle
- Annual leave
11d
Service Desk Analyst
Blue Cross —Burford
- £24,000 - £26,000 a year
- Hybrid work
- Customer service
- Windows
- Microsoft Office
- Employee assistance programme
- Employee discount
Quick apply
2d
Software Engineer Apprentice
Anya Consultancy Services —High Wycombe
- Full-time
- Flexible schedule
Head of IT
Rebellion —Oxford
- Full-time
- Hybrid work
- Management
- IT
- Leadership
- Free parking
- Employee assistance programme
Quick apply
9d
Associate Engineer, GxP IT Support
Moderna, Inc. —Oxford
- Full-time
- Oracle
- Microsoft Outlook
- Computer Science
- Annual leave
Junior Application Support Engineer
DXC Technology —Reading
- Full-time
- Hybrid work
- Azure
- Windows
- Microsoft Office
- Life insurance
11d
IT Support Technician (SETSU) (SEROCU)
Thames Valley Police —Reading
- £29,501 a year
- Full-time
- Customer service
- IT
- Annual leave
11d

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IT Support Officer

University of Oxford TSS -
Headington

Apply Now

Job details

Temporary | Full-time
£18.80 an hour
2 days ago

Benefits

Annual leave

Qualifications

Windows
Microsoft Office
Analysis skills
IT support
Computer networking
Mac OS
IT
Linux
Communication skills

Full job description

We are seeking a customer-focused IT Support Officer to provide first- and second-line technical support across a diverse IT environment. This role involves troubleshooting hardware, software and networking issues, supporting end users, and contributing to the delivery of secure and reliable IT services.

The position is set to commence ASAP and will be full-time for an initial duration of 12 weeks with a pay rate of £18.80 per hour + holiday pay

Key Duties:

Technical Support & Service Delivery

Act as a primary point of contact for IT support requests, providing timely and professional assistance
Monitor and manage helpdesk tickets, prioritising and resolving issues in line with service standards
Diagnose and resolve hardware, software, networking and AV-related issues
Escalate complex incidents to specialist teams and third-party suppliers where required
Support users with a range of research, teaching and business systems

Systems Management & Deployment

Deploy, configure and maintain Windows, macOS and Linux devices
Install and upgrade hardware, operating systems and software applications
Troubleshoot network connectivity issues and support identity and access management processes
Assist with hardware upgrades, software deployments and infrastructure-related tasks

Documentation, Compliance & Reporting

Maintain accurate asset, licensing and support records
Ensure incidents and service requests are logged and updated appropriately
Create and maintain technical documentation, procedures and knowledge base materials
Support audits, compliance activities and cybersecurity requirements
Produce reports and data analysis to support operational and strategic decision-making

Selection Criteria:

Proven experience providing first- and second-line IT support
Strong knowledge of Windows 10/11 and macOS environments
Good understanding of desktop, laptop and peripheral hardware
Experience troubleshooting networking and connectivity issues
Strong knowledge of Microsoft Office and common business applications
Excellent communication skills, with the ability to explain technical concepts to non-technical users
Strong problem-solving and analytical skills
Ability to work independently and as part of a team
Experience maintaining records within IT service management and asset management systems

Vacancy ID: 23424

Please be aware that all candidates need to be able to start work immediately and must be able to work on site if required to do so.

Further information can about the Temporary Staffing Service can be found on our website https://www.jobs.ox.ac.uk/temporary-staffing-service

Apply Now

Refine Your Search

end user support jobs in oxford, eng

IT Support Officer

Product Owner

Field Apprentice Engineer - Reading

Senior Global IT End User Support

PHB Officer

Customer Support Technician

IT End-User Support Specialist

Registration Authority Agent

Brokerage Assistant

Data Integrity Officer

Assistant Dean

Videographer

Complex Care Team Coordinator

Finance Assistant

Service Desk Analyst

Software Engineer Apprentice

Head of IT

Associate Engineer, GxP IT Support

Junior Application Support Engineer

IT Support Technician (SETSU) (SEROCU)

I want to receive the latest job alerts for end user support in oxford, eng

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