Enrolment support Work, Jobs in Oxford, Eng (with Salaries)

Digital Education Support Assistant
University of Oxford TSS —Oxford
- £19.15 an hour
- Temporary
- Microsoft Excel
- Microsoft Outlook
- SharePoint
6d
Room Attendant
Hotelcare —Oxford
- £13.15 - £13.65 an hour
- Part-time
- Hospitality
- Hotel
- Time management
- Annual leave
- Flexible schedule
Quick apply
Guest Service Team Member - Nights
Vanbrugh House Hotel —Oxford
- £13.71 an hour
- Part-time
- Hotel
- Communication skills
- Employee assistance programme
- Employee discount
7d
Faculty Admin
Abingdon and Witney College —Oxford
- £16,152 - £16,541 a year
- Part-time
- English
- Microsoft Office
- Maths
6d
Enrolment Support Agents
Buckinghamshire New University —High Wycombe
- £13.45 an hour
- Full-time
- Customer service
- Organisational skills
- Communication skills
Business Support Officer
Buckinghamshire Council —Aylesbury
- Part-time
- IT
- Communication skills
- Employee assistance programme
- Employee discount
9d
Research Coordinator
RABI —Oxford
- £32,965 a year
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
14d
Housing Administrator
Advance Housing and Support Ltd —Witney
- Up to £23,866.65 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
- Annual leave
- Employee assistance programme
Trainee Clinical Perfusion Scientist
Oxford University Hospitals NHS Foundation Trust —Oxford
- £32,073 - £64,750 a year
- Full-time
- University
- Organisational skills
22h
Support Worker - Kidlington
Keys Children —Kidlington
- £14.45 - £15.15 an hour
- Full-time
- Military
- Annual leave
- Employee discount
Quick apply
Home Ownership Officer
Advance Housing and Support Ltd —Witney
- Up to £36,099.21 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Work from home
4h
Volunteering Development Lead
RABI —Oxford
- £35,000 - £38,000 a year
- Full-time
- Microsoft Office
- Project management
- Travel
- Annual leave
- Employee assistance programme
Service Delivery Administrator - 18-month Fixed Term Contract
RABI —Oxford
- £28,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
Junior Data Scientist - Insite
FAI Farms —Oxford
- £33,000 - £37,000 a year
- Full-time
- Remote
- Azure
- Computer Science
- SQL
- Annual leave
- Sick pay
Quick apply
2d
Sales Advisor
The White Company —Bicester
- Customer service
- Employee discount
13d
Customer Service Assistant
Association for Project Management —Princes Risborough
- £25,000 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Organisational skills
- Free parking
- Annual leave
Quick apply
6d
Team Leader
SJOG Hospitaller Services —Oxford
- £31,375 a year
- Weekend availability
- Organisational skills
- In-person
- Care plans
- Health & wellbeing programme
- Annual leave
Quick apply
7d
Learner Experience Administrator
Capita —Moreton-In-Marsh
- £25,155 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
Resilience Officer
Buckinghamshire Council —Aylesbury
- Full-time
- Analysis skills
- No degree
- Travel
- Employee assistance programme
- Employee discount
2d
Casual Support Worker
Advance Housing and Support Ltd —Banbury
- £13.33 - £14.94 an hour
- Weekend availability
- English
- Care plans
- Annual leave
- Employee assistance programme
2d

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enrolment support jobs near oxford, eng

Digital Education Support Assistant

University of Oxford TSS -
Oxford

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Job details

Temporary | Part-time
£19.15 an hour
6 days ago

Qualifications

Jira
Microsoft Excel
Microsoft Outlook
Quality assurance
Ticket management systems
SharePoint
ServiceNow
LMS
Moodle
Canvas

Full job description

We are seeking a highly organised and proactive Digital Education Support Assistant to join the Digital Education Group within the department

This role is ideal for someone with experience supporting digital learning technologies in a higher education environment and who enjoys providing excellent customer service while working across multiple systems and stakeholders.

You will provide first-line support for digital education queries, assisting academic and professional services staff with a range of learning technology systems and services. You will play a key role in supporting the administration, quality assurance, and maintenance of online courses, while contributing to service improvements, reporting activities, and project delivery across the Digital Education team.

The role offers an excellent opportunity to develop expertise in learning technologies and contribute to the enhancement of the University's digital learning environment.

Key Responsibilities

Provide first-line support for digital education enquiries through the University's service management system.
Triage, investigate, and resolve support requests, escalating complex issues where appropriate.
Support the administration and quality assurance of Canvas courses, including course setup, user enrolments, permissions, and maintenance.
Assist staff with the use of digital learning tools, including Panopto, Microsoft Teams, and Oxford Reading Lists Online.
Support data collection, reporting, and record management activities across Digital Education services.
Produce and maintain accurate documentation, guidance materials, and knowledge base content.
Contribute to testing, quality assurance, and continuous improvement activities.
Work collaboratively with colleagues across departments to support successful delivery of digital education services and projects.
Assist with training sessions, user groups, and other centrally delivered Digital Education activities as required.

Essential Criteria

Applicants must be able to demonstrate all of the following:

A minimum of 12 months' experience providing first-line support for a Virtual Learning Environment (VLE) or Learning Management System (LMS), such as Canvas, Moodle, Blackboard, or Brightspace.

Experience administering course sites within a VLE/LMS, including user enrolments, permissions, course setup, troubleshooting, and quality assurance checks.

Experience using a service desk or ticket management system (e.g. Jira Service Management, ServiceNow, Freshservice, Zendesk, or similar) to manage support requests and meet service standards.

Experience supporting or administering at least two of the following systems: Canvas, Panopto, Microsoft Teams, Reading Lists Online/Talis Aspire, Turnitin, or other educational technology platforms.

Demonstrable experience investigating and resolving technical or system-related user issues, with the ability to diagnose problems and identify appropriate solutions.

Proficiency in Microsoft 365 applications, particularly Excel, Teams, Outlook, and SharePoint.

Vacancy ID 23402

Person specification

Not Specified

About The University

Not Specified

Apply Now

Refine Your Search

enrolment support jobs in oxford, eng

Digital Education Support Assistant

Room Attendant

Guest Service Team Member - Nights

Faculty Admin

Enrolment Support Agents

Business Support Officer

Research Coordinator

Housing Administrator

Trainee Clinical Perfusion Scientist

Support Worker - Kidlington

Home Ownership Officer

Volunteering Development Lead

Service Delivery Administrator - 18-month Fixed Term Contract

Junior Data Scientist - Insite

Sales Advisor

Customer Service Assistant

Team Leader

Learner Experience Administrator

Resilience Officer

Casual Support Worker

I want to receive the latest job alerts for enrolment support in oxford, eng

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