Junior service delivery manager Work, Jobs in Oxford, Eng (with Salaries)

Lodge Manager
University of Oxford TSS —Oxford
- £18.21 an hour
- Temporary
- Management
- Customer service
- Administrative experience
- Annual leave
2d
Project Manager, Operational Excellence
Wiley —Oxford
- £40,200 - £57,533 a year
- Full-time
- PMP
- Master's degree
- Project management
3d
Customer Services Manager
Eleanor Hospital Logistics —Oxford
- £30,000 - £35,000 a year
- Weekend availability
- Management
- English
- In-person
- Free parking
Quick apply
JR - Supply chain Stock Coordinator
Oxford University Hospitals NHS Foundation Trust —Oxford
- £25,760 - £27,476 a year
- Full-time
5d
Retail Sales Assistant/Driver
Majestic Wine Warehouses Ltd. —Oxford
- Part-time
- Customer service
- Communication skills
- Time management
- Employee discount
13d
Assessment Service Consultant
RM Education Limited —Abingdon
- Microsoft Excel
- Project management
- Communication skills
12d
Facilities Manager
Immunocore —Oxford
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Junior Buyer
Hypertec Ltd —Hungerford
- From £25,610.65 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- ERP systems
- Free parking
- Health & wellbeing programme
Quick apply
Survey Manager
Bernard Geomatics Limited —Swindon
- From £45,000 a year
- Full-time
- Hybrid work
- AutoCAD
- Bachelor's degree
- Organisational skills
- Free parking
- Annual leave
Quick apply
11d
Front of House Supervisor
The Crown Inn Pishill —Henley on Thames
- £13.50 - £15.00 an hour
- Part-time
- Hospitality
- Sales
- Supervising experience
- Sick pay
Quick apply
13d
Midweight Photographer
Joma Jewellery and Katie Loxton —Banbury
- Monday to Friday
- Hybrid work
- Organisational skills
- Communication skills
- Employee discount
2d
Visiting Tennis Coach
Summer Fields School Trust Ltd —Summertown
- Part-time
- Administrative experience
- Organisational skills
- In-person
- Free parking
Quick apply
6d
Junior Product Development Scientist
pladis —High Wycombe
- Full-time
- Employee assistance programme
- Employee discount
Manager, Customer Solutions Engineering
Rocket Software —Newbury
- Full-time
- Management
- Project management
- IT
Retail Trainee Manager
Majestic Wine Warehouses Ltd. —Henley on Thames
- £29,080.48 a year
- Leadership
- Communication skills
- Time management
- Employee discount
- Sick pay
4d
Project Manager (13449)
Tilbury Douglas —Reading
- Full-time
- Customer service
- Project management
- Organisational skills
- Annual leave
- Employee assistance programme
13d
Sales & Account Management Executive
Conrad Energy —Abingdon
- £30,000 - £40,000 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- Microsoft Office
Quick apply
Service Engineer (Oxford)
Clark Door —Oxford
- Travel
- Communication skills
- Annual leave
- Employee discount
Campaign Build Manager
VodafoneThree —Newbury
- Full-time
- Hybrid work
- SQL
- Mentoring
- APIs
- Employee discount
Quick apply
Senior Production Coordinator
Opus Agency —Reading
- Weekend availability
- Hybrid work
- Hospitality
- Microsoft Office
- Project management

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Lodge Manager

University of Oxford TSS -
Oxford

Apply Now

Job details

Temporary | Full-time
£18.21 an hour
2 days ago

Benefits

Annual leave

Qualifications

Report writing
Management
Customer service
Performance management
Administrative experience
Supervising experience
Organisational skills
Leadership
Communication skills

Full job description

We are seeking an experienced and proactive Lodge Manager to lead the provision of a high-quality 24/7 reception, security, and front-of-house service, overseeing Lodge operations, staff management, and safety procedures while ensuring a welcoming, secure, and well-coordinated environment for college members, visitors, and events.

The position is set to commence asap and will be full time (40 hours per week) for 12 weeks (with a pay rate of £18.21 per hour + holiday pay ) .

Main Duties

Team Lead

As Lodge team lead, oversee the provision of a high-quality user-focussed 24/7 reception service both for college members and for its very many visitors.

Set and maintain high standards of Lodge services, acting as a role model to other team members.
Prepare and manage lodge staffing rotas economically and efficiently, ensuring continuous cover.
Oversee the provision of lodge staff training, including both mandatory health and safety training as well as developmental training.
Record sickness absence and authorise annual leave.
Instigate or conduct investigation of discipline or crime incidents.
Ensure that any complaints or service requests are addressed promptly
Represent the Lodge at internal College meetings and be an active member of various committees such as Operations and Heads of Departments sharing information, as relevant, with your team members.

Security & Safety
Play a lead role in ensuring the safety and security of the College premises for members, visitors and guests.
Oversee, in collaboration with the Clerk of Works and other Lodge staff, site ingress and egress.
Liaise with external providers in regards to the fire alarm, CCTV and access control systems.
Monitor the use of the College’s fire alarm system and provide first line response in the event of a fire.
Act as the College’s first responder to medical and other emergencies when on site, liaising, as necessary, with the emergency services and the University Security Services, preparing incident reports as required.
Control and issue room keys and access cards, keeping an accurate log of all key issues and returns. Use the IT-based SALTO access software system to manage lost cards, issues, door access and other access issues as appropriate.

Policies and Procedures
Liaise with the Clerk of Works to develop and implement appropriate SLA’s, policies, procedures and guidance and protocols to ensure excellent service delivery.
Input into Lodge and other operational procedures and policies, including CCTV justification, crisis management plans, staff disciplinary procedures & individual PEEP plans for visitors.
Review, practice and update College fire and other emergency procedures.
Develop and update procedures to ensure the issue, receipt and security of keys

Other
Assist and advise the Dean and decanal team in maintaining good order throughout the College, especially the conduct of junior members (undergraduate and graduate students).
Support the Master, Dean of Degrees and Academic Office in the execution of events such as Matriculation and Degree Days and other prestigious ceremonial events.
Work with the Team to contribute to achieving the College’s Sustainability policy.
Assist members of the College with any reasonable requests compatible with continued execution of main tasks and manning of the front desk.
Carry out other duties as may reasonably be directed by your line manager.

Selection Criteria:

Proven experience of leading and managing a frontline customer service or reception team
Strong track record of delivering high-quality customer service to a diverse user base
Experience in rota planning and workforce management
Experience in staff supervision, development, and performance management
Demonstrable experience in security, safety, or facilities operations
Experience of responding to emergencies and incidents
Knowledge of health and safety legislation and procedures
Strong communication and stakeholder management skills, with experience representing a service area at meetings and working with senior colleagues and external partners.
Excellent organisational and administrative skills, including accurate record-keeping, report writing, incident logging, and use of IT systems (e.g., access control or rota software).
Ability to remain calm under pressure and make sound operational decisions, demonstrating professionalism, integrity, and a strong sense of responsibility in a high-demand environment.

Vacancy ID: 23488

Please be aware that all candidates need to be able to start work immediately and must be able to work on site if required to do so.

Further information can about the Temporary Staffing Service can be found on our website https://www.jobs.ox.ac.uk/temporary-staffing-service

Person specification

Not Specified

About The University

Not Specified

Apply Now

Refine Your Search

junior service delivery manager jobs in oxford, eng

Lodge Manager

Project Manager, Operational Excellence

Customer Services Manager

JR - Supply chain Stock Coordinator

Retail Sales Assistant/Driver

Assessment Service Consultant

Facilities Manager

Junior Buyer

Survey Manager

Front of House Supervisor

Midweight Photographer

Visiting Tennis Coach

Junior Product Development Scientist

Manager, Customer Solutions Engineering

Retail Trainee Manager

Project Manager (13449)

Sales & Account Management Executive

Service Engineer (Oxford)

Campaign Build Manager

Senior Production Coordinator

I want to receive the latest job alerts for junior service delivery manager in oxford, eng

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