Operations support Work, Jobs in Oxford, Eng (with Salaries)

Technical Support and Operations Assistant
Viewpoint Videos Ltd —Thame
- £27,000 - £29,000 a year
- Weekend availability
- CRM software
- Customer service
- Microsoft Office
- Free parking
Quick apply
3d
Customer Support Advisor - Validations
Hellios Information Limited —Oxford
- £26,250 - £27,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- Computer literacy
- Free parking
- Work from home
Quick apply
13d
Sales Assistant - UNIQLO Oxford Westgate
UNIQLO —Oxford
- £14.80 an hour
- Weekend availability
- Customer service
- Employee discount
Project Coordinator
Walton Street Cycles —Kidlington
- £25,000 - £30,000 a year
- Part-time
- Hybrid work
- Social media management
- Customer service
- Microsoft Office
- Store discount
- Employee discount
Quick apply
Office Administrator
Total Health Support and Training Services Ltd —Reading
- £15 an hour
- Part-time
- Google Suite
- Microsoft Office
- Administrative experience
- Free parking
Quick apply
1h
Office coordinator
Restore Ltd —Oxford
- £25,589 a year
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
Quick apply
2d
Reception /Sales/Admin & Marketing Assistant
Owen Developments —Abingdon
- Full-time
- Sales
- Customer service
- Microsoft Office
- Free parking
- Employee discount
Quick apply
Assistant Team Manager - Blackbird Leys
OXFORDSHIRE COUNTY COUNCIL —Oxford
- £47,420 - £53,460 a year
- Part-time
- Annual leave
- Employee assistance programme
Bookkeeper
Stoneworld Oxfordshire Ltd —Great Milton
- £34,000 - £36,000 a year
- Monday to Friday
- Microsoft Excel
- ERP systems
- Accounting
- Employee discount
Quick apply
Head of Manufacturing Operations
Lunaz Tech Ltd —Towcester
- £65,000 - £80,000 a year
- Full-time
- Management
- Microsoft Office
- In-person
- Referral programme
Quick apply
Weighbridge Operator
Hawes Skip Hire —High Wycombe
- £35,000 - £36,000 a year
- Full-time
- Microsoft Word
- Organisational skills
- IT
Quick apply
Customer Insight Analyst - 5 Month FTC
TravelodgeHotels —Thame
- Up to £38,000 a year
- Hybrid work
- Microsoft Excel
- Data analysis skills
- Hotel
- Employee discount
Quick apply
11d
Pharmacy Trainer
PharmacyX —Reading
- £32,000 - £38,000 a year
- Full-time
- Travel
- Communication skills
- Teaching
- Flexible schedule
Quick apply
General Assistant - B&I - F1 team - July start
Genuine Dining Company —Silverstone
- Up to £29,245 a year
- Full-time
- Management
- Customer service
- Cooking
- Free parking
- Employee discount
Quick apply
12d
QA Team Leader
Puratos Ltd —Buckingham
- £40,000 - £45,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health & wellbeing programme
- Annual leave
Quick apply
5d
Executive Assistant / Business Support
Flowery —Buckingham
- £31,000 - £36,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
Quick apply
6d
Merchandising Admin Assistant
OKA DIRECT LIMITED —Milton
- Full-time
- Hybrid work
- Microsoft Excel
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Utilities Administrator
Network Plus —Kidlington
- £26,436 a year
- Full-time
- Microsoft Office
- Administrative experience
- IT
Quick apply
Engineering Administrator & Customer Support Coordinator
ILPRA SYSTEMS UK LTD. —Swindon
- £25,000 - £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
4d
Key Accounts Manager
Drain Doctor —Brackley
- £44,000 - £46,000 a year
- Full-time
- Customer service
- Microsoft Office
- IT
- Free parking
- Life insurance
Quick apply

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Technical Support and Operations Assistant

Viewpoint Videos Ltd
Thame

Quick apply

Job details

Permanent | Full-time
£27,000 - £29,000 a year
3 days ago

Benefits

Free parking
Casual dress
On-site parking

Qualifications

CRM software
Driving Licence
Customer service
Logistics
Technical support
Microsoft Office
Computer hardware
Computer networking
Organisational skills
IT
Communication skills

Full job description

We are looking for a practical, customer-focused Customer Technical Support and Assembly Assistant to join our service and assembly team in Thame. This is a varied role combining first-line customer technical support, hands-on equipment preparation, order processing, returns handling and stock-related support.

You will be the first point of contact for customer support requests, helping customers resolve technical issues by phone, email and remote assistance. When support workload allows, you will also help prepare, assemble, test, dispatch and refurbish hardware and equipment to support smooth day-to-day operations.

About the Role

This role would suit someone who enjoys solving problems, communicating clearly with customers and working practically with technical products. Customer support is the priority, so you will need to be organised, responsive and confident managing support tickets through to resolution.

Key Responsibilities

· Provide excellent customer service and first-line technical support by phone, email and remote assistance.

· Create, update, manage and resolve customer support tickets, ensuring issues are accurately documented and followed through to completion.

· Diagnose and troubleshoot hardware, software and connectivity issues, escalating more complex cases where needed.

· Keep customers informed throughout the support process with clear, professional communication.

· Assist with processing, refurbishing and setting up returned PCs and equipment.

· Prepare, assemble and test hardware, including camera mounts, system components and product parts.

· Process customer returns, replacement equipment and customer orders, including international dispatch.

· Maintain accurate records and documentation using Microsoft Office and Google Workspace.

· Support stock management, equipment preparation and shipping activities when required.

Essential Skills and Experience

· A strong customer-focused attitude and excellent communication skills.

· Good working knowledge of Windows PCs and general computer hardware.

· Ability to diagnose and troubleshoot common technical issues.

· Confidence using Microsoft Office and/or Google Workspace.

· A practical, hands-on approach with strong attention to detail.

· Good organisational skills and the ability to prioritise workload effectively.

· Ability to work independently and switch between support, assembly and operational tasks.

· Flexibility to work weekdays, weekends and on-call evening shifts based on operational requirements.

Desirable Skills

· Previous experience in a technical support, IT, hardware, logistics or customer service role.

· Experience using remote support tools, ticketing systems or customer relationship management software.

· Basic networking knowledge, including IP addresses, Wi-Fi connections and router troubleshooting.

· Familiarity with configuring, imaging or maintaining Windows PCs and related hardware.

· Experience handling, testing or refurbishing electronic components or technical equipment.

· Understanding of stock control, dispatch processes, courier systems or order fulfilment workflows.

· Interest in cameras, computer vision, hardware products or embedded systems.

· Full UK driving licence.

Training and Support

Previous experience in a directly similar role is helpful but not essential. Full product and process training will be provided, including support workflows, hardware preparation standards and customer systems.

What We Are Looking For

We are looking for someone reliable, organised and keen to learn, with a positive attitude and a genuine interest in helping customers. You should enjoy practical problem-solving, be comfortable working with technical equipment and take pride in accurate, well-documented work.

How to Apply

If this sounds like the right opportunity for you, please apply with your CV and a short note outlining why you are interested in the role.

We welcome applications from candidates with different backgrounds and transferable experience. If you meet most of the requirements and are keen to learn, we would still like to hear from you.

Pay: £27,000.00-£29,000.00 per year

Benefits:

Casual dress
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

operations support jobs in oxford, eng

Technical Support and Operations Assistant

Customer Support Advisor - Validations

Sales Assistant - UNIQLO Oxford Westgate

Project Coordinator

Office Administrator

Office coordinator

Reception /Sales/Admin & Marketing Assistant

Assistant Team Manager - Blackbird Leys

Bookkeeper

Head of Manufacturing Operations

Weighbridge Operator

Customer Insight Analyst - 5 Month FTC

Pharmacy Trainer

General Assistant - B&I - F1 team - July start

QA Team Leader

Executive Assistant / Business Support

Merchandising Admin Assistant

Utilities Administrator

Engineering Administrator & Customer Support Coordinator

Key Accounts Manager

I want to receive the latest job alerts for operations support in oxford, eng

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