Patient advisor Work, Jobs in Oxford, Eng (with Salaries)

Patient Advisor
Northgate Health Centre —Oxford
- £14.06 an hour
- 8 hour shift
- Administrative experience
- Data entry
- Front desk
- Annual leave
- Sick pay
Quick apply
Patient Advisor
Optical Express Group —Oxford
- £26,500 a year
- Weekend availability
- Customer service
- Organisational skills
- Communication skills
- Annual leave
Customer Services Advisor (Bank)
Nuffield Health —Oxford
- £13.10 an hour
- Part-time
- Computer literacy
- Organisational skills
- Computer skills
18h
Volunteer Experience Advisor
Pets As Therapy —Oxford
- £25,000 a year
- Full-time
- CRM software
- Databases
- Administrative experience
- Free parking
Quick apply
8d
People & Culture Business Advisor
Principal Medical Limited —Bicester
- From £38,000 a year
- Full-time
- Continuous improvement
- Driving
- No degree
- Free parking
- Sick pay
Quick apply
7d
Dispenser
Boots —Oxford
- £13.92 an hour
- Weekend availability
- Travel
- Employee assistance programme
- Employee discount
Facilities Manager
Emcor —Oxford
- Up to £47,000 a year
- Full-time
- Customer service
- Computer literacy
- Continuous improvement
- Employee assistance programme
- Referral programme
Quick apply
Associate Director of Communications and Engagement
Buckinghamshire Healthcare NHS Trust —Aylesbury
- £79,504 - £91,609 a year
- Full-time
- Annual leave
3d
Pharmacy Technician
Boots —Oxford
- Part-time
- Organisational skills
- Communication skills
- Employee assistance programme
- Employee discount
Associate Principal/Principal Qualitative Research, Patient Centered Solutions
IQVIA —Reading
- Full-time
- Hybrid work
- Doctoral degree
- English
- Master's degree
Remote Visit Startup Lead
IQVIA —Reading
- Full-time
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Business development
- Work from home
11d
Senior Learning Strategy Consultant
Syneos Health Commercial Solutions —Oxford
- Microsoft Powerpoint
- Business development
- Travel
Senior Learning Strategy Consultant
サイネオス・ヘルス —Oxford
- Microsoft Powerpoint
- Business development
- Travel
Customer Service Advisor - Part-Time Evening/Weekends
ZPos —Swindon
- £13.33 an hour
- Overtime
- Computer literacy
- Writing skills
- Computer skills
- Free parking
- Annual leave
Quick apply
4d
Capabilities Manager
London Ambulance Service NHS Trust —Moreton-In-Marsh
- £57,528 - £64,750 a year
- Full-time
- Training & development
- Leadership
Sales Advisor
M&S Opticians —High Wycombe
- Sales
- No experience needed
- Communication skills
Quick apply
Director, Medical Affairs (Europe & International)
Immunocore —Oxford
- Management
- Doctoral degree
- Travel
Clinical Specialist - North-West England, Yorkshire & North Wales
Vantive —Newbury
- CRM software
- Travel
- Organisational skills
No7 Advisor
Boots —Marlow
- £16 an hour
- Part-time
- Communication skills
- Employee assistance programme
- Employee discount
7d
Director, Legal - Healthcare
Immunocore —Oxford
- Travel
- Leadership
- Communication skills

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patient advisor jobs near oxford, eng

Patient Advisor

Northgate Health Centre
Oxford

Quick apply

Job details

Permanent | Part-time | Full-time
£14.06 an hour

Benefits

Cycle to work scheme
Annual leave
Company pension
Enhanced maternity leave
Sick pay

Qualifications

Customer service call handling
EMIS Web
Inbound customer enquiry call handling
Clinical record keeping
Updating electronic health records
Patient appointment coordination
Administrative support experience
Complaint handling
Administrative experience
Appointment booking and call handling
Medical reception and administration experience
Data entry
Front desk
Appointment scheduling
Patient record updating
Patient registration
Managing patient records
Communication skills

Full job description

16-20 hours per week (job share between two candidates) or

37.5 hours per week (full-time)

Mon-Friday, variation of early and late 8-hour shifts with 30 minutes for lunch- 08:45am-3:45pm or 10:30am-6:30pm.

Our GP Practice is based at Northgate Health Centre with a list size of circa 13,500 patients. We have a dedicated multidisciplinary team putting patient care at the heart of everything we do. We are located in the heart of Oxford in a brand-new, purpose-built premises with our neighbouring practice of King Edward Street Practice. Our central location makes us accessible to public transport and we there is secure, indoor bike parking for staff. We are highly rewarded by CQC, with a rating of good. Northgate Health Centre has connections with the University of Oxford, and we are very much involved in teaching & training.

We are currently seeking an enthusiastic & diligent Patient Advisor. Ideally, you will have previous receptionist/administrator experience in a healthcare setting. We are a Friendly and cohesive team of GP Partners (5) and Salaried GPs (6) & Excellent clinical support team including Paramedics, Nurses, Health Care Assistants and a Clinical Pharmacist.

Key responsibilities

The following are the key responsibilities of the Patient Advisor. There may be, on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

1. Greeting and Welcoming Patients:

Provide a friendly, professional first point of contact for patients, visitors, and staff.

2. Managing Appointments:

Schedule, reschedule, and cancel patient appointments using the practice's appointment system. Ensure accurate booking of patient appointments and follow-up appointments.

3. Handling Patient Queries:

Answer phone calls, emails, and in-person inquiries in a timely and professional manner. Provide general information about the surgery’s services, policies, and procedures.

4. Patient Registration and Data Entry

Register new patients and update existing patient records and ensure all personal and medical details are correctly recorded in the practice's system. Ensure patient confidentiality and comply with data protection regulations (e.g., GDPR).

5. Maintaining Office Organisation:

Ensure the reception area is tidy and welcoming.

6. Supporting the Clinical Team:

Communicate with clinicians and other medical staff regarding patient needs, emergencies, or urgent appointments.

Emergency Situations:

Respond to urgent medical situations, such as notifying medical staff when necessary.

Maintaining a Calm and Professional Demeanour:

Handle any patient complaints or difficult situations calmly and professionally, seeking assistance from management if needed.

Essential criteria:

· Experience in administration or a reception role (12 months) in a healthcare setting.

· Enthusiastic team player with a keen eye for detail.

· A highly organised individual who can manage daily tasks.

· A passion for providing exceptional patient support.

· Ability to time-keep efficiently & meet SLAs as required.

· Excellent communication skills (written and oral).

· Flexible, cooperative & polite.

Desirable criteria:

· Experience of handling deductions & patient registrations.

· Familiarity with providing administrative support to clinical professionals.

· Competent with EMIS Web, Docman 10, Accurx & Surgery Connect.

Benefits

NHS Pensions scheme

Cycle to Work scheme

Fantastic central location

5 weeks holiday entitlement (pro rota for part-time employees) + Bank holidays

Inclusive and supportive culture, staff celebrations

Rate of pay

£14.06 per hour

Oxford Living Wage

Employer details

Northgate Health Centre

15 Market St, Oxford OX1 3EF

https://www.northgatehealthcentre.co.uk/

Pay: £14.06 per hour

Benefits:

Company pension
Cycle to work scheme
Enhanced maternity leave
Sick pay

Work Location: In person

Quick apply

Refine Your Search

patient advisor jobs in oxford, eng

Patient Advisor

Patient Advisor

Customer Services Advisor (Bank)

Volunteer Experience Advisor

People & Culture Business Advisor

Dispenser

Facilities Manager

Associate Director of Communications and Engagement

Pharmacy Technician

Associate Principal/Principal Qualitative Research, Patient Centered Solutions

Remote Visit Startup Lead

Senior Learning Strategy Consultant

Senior Learning Strategy Consultant

Customer Service Advisor - Part-Time Evening/Weekends

Capabilities Manager

Sales Advisor

Director, Medical Affairs (Europe & International)

Clinical Specialist - North-West England, Yorkshire & North Wales

No7 Advisor

Director, Legal - Healthcare

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