We are seeking a dedicated and experienced Care Manager to oversee the delivery of high-quality care within Childcare, Assisted living and domiciliary services. The successful candidate will be responsible for managing care services, supervising staff, and ensuring the well-being of service users, particularly those requiring specialised dementia and Alzheimer's care. This role offers an opportunity to lead a compassionate team committed to delivering person-centred support and maintaining excellent standards of care.
A Domiciliary Care Manager oversees the delivery of high-quality home care services, manages staff, ensures regulatory compliance, and supports clients to live safely and independently in their own homes.
Key Responsibilities
Client Care Management:
- Oversee day-to-day delivery of domiciliary care services, ensuring clients receive personalised, high-quality care in line with CQC standards
- Manage care packages from referral through assessment, support planning, monitoring, and review
- Ensure clients’ physical, emotional, and social needs are met while maintaining dignity, privacy, and independence
- Work with clients and families to align care with individual preferences and wishes
Staff Leadership and Management:
- Support recruitment, train, supervise, and support care staff, ensuring they understand their roles and responsibilities
- Conduct staff appraisals, supervisions, and performance reviews in line with regulatory standards
- Promote a positive, respectful workplace culture and manage staff diversity effectively
- Implement and manage policy or procedural changes to maintain service quality
Operational and Regulatory Duties:Administrative Responsibilities:
- Ensure compliance with all relevant legislation, including safeguarding, health and safety, and care standards
- Maintain accurate records, manage complaints, incidents, and accidents, and carry out investigations as required
- Monitor and maintain high standards of care, including medication administration and infection control
- Support business development, including expanding services and liaising with health professionals such as GPs and social workers
- Manage budgets and resources effectively to ensure sustainable service delivery
- Ensure all notifications and documentation required by regulatory bodies are completed accurately
- Use care management software to track staff schedules and client care
Qualifications and Experience
- Minimum of one year’s experience as a care manager in a domiciliary care setting
- Strong knowledge of CQC standards, statutory inspections, and essential care regulations
- Experience in staff management, recruitment, and training.
- Excellent communication and interpersonal skills to liaise with clients, families, and healthcare professionals
- Familiarity with care management software and administrative systems
Personal Attributes
- Highly motivated, resilient, and committed to delivering client-focused care
- Ability to lead and inspire a team while maintaining a safe and supportive environment
- Flexible and adaptable to changing needs and regulatory requirements
- This role is central to ensuring that clients receive safe, effective, and compassionate care while maintaining compliance with all regulatory and organizational standards.
This role is ideal for a motivated professional committed to enhancing the quality of life for children, young persons and older adults through compassionate leadership and expert care management.
Job Type: Full-time
Benefits:
- Casual dress
- Company pension
- On-site parking
Ability to commute/relocate:
- Northampton, Northamptonshire: reliably commute or plan to relocate before starting work (required)
Experience:
- Case management: 2 years (required)
- Management: 1 year (required)
Language:
Licence/Certification:
- Level 4 in Health and Social Care (required)
- Level 5 Health and Social care in view (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
Pay: £30,000.00 per year
Benefits:
- Free parking
- On-site parking
Work Location: In person
