Head of customer success Work, Jobs in Oxford, Oxf (with Salaries)

Head of Manufacturing Operations
Lunaz Tech Ltd —Towcester
- £65,000 - £80,000 a year
- Full-time
- Management
- Microsoft Office
- In-person
- Referral programme
Quick apply
Head of Regional Service
Chubb Fire & Security —Thames Valley
- £41,228.04 - £65,000.00 a year
- Full-time
- Hybrid work
- Management
- Team management
- Contracts
- Free parking
- Store discount
Quick apply
Head of Partnerships & Grants
iCOMAT —Swindon
- Remote
- Business development
Head of Admissions
Buckinghamshire New University —High Wycombe
- £58,225 - £67,468 a year
- Hybrid work
- University
- Continuous improvement
- Organisational skills
- Annual leave
- Employee discount
Account Manager - Corporate Subscriptions, Applied Research Intelligence
Wiley —Oxford
- £53,100 - £78,767 a year
- Full-time
- Sales
- Business development
- Travel
11d
Personal Assistant
Thomas Franks Ltd —Hook Norton
- £35,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
- Work from home
- Employee assistance programme
Quick apply
Property Maintenance Administrator
Lucy Properties - BU —Oxford
- Maintenance
- English
- Administrative experience
12d
Customer Success Program Lead
Taylor and Francis —Abingdon
- Full-time
- Hybrid work
- Sales
- Data analysis skills
- Analysis skills
- Annual leave
- Work from home
Quick apply
Lead Data Analyst
Wiley —Oxford
- £40,200 - £57,533 a year
- Full-time
- Remote
- Data analysis skills
- SQL
- Analysis skills
Marketing Coordinator
Wiley —Oxford
- £25,353 - £33,451 a year
- Full-time
- SharePoint
- Communication skills
General Manager
Vertu Motors —Banbury
- £90,000 - £120,000 a year
- Full-time
Quick apply
Business Development Consultant
Activate Learning —Oxford
- £40,000 a year
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Annual leave
7d
Head of Commercial
CEVALogistics —Banbury
- Full-time
- Leadership
- Communication skills
- Annual leave
- Employee discount
13d
Head Chef - New Business Mobilisation
Absolute Taste —Bicester
- Full-time
- Hospitality
- Computer literacy
- Travel
Quick apply
Head Of Revenue Operations
Webexpenses —Reading
- Full-time
- Hybrid work
- CRM software
- Management
- Sales
Quick apply
Senior Sales Manager (Wholesale)
Joma Jewellery and Katie Loxton —Banbury
- £50,000 - £60,000 a year
- Hybrid work
- Sales
- Leadership
- Communication skills
- Employee discount
3d
Head of Business Development and Sales
DEKRA —Stokenchurch
- £70,000 - £90,000 a year
- Full-time
- ERP systems
- Communication skills
- Negotiation
- Annual leave
- Employee assistance programme
Head/Director TAM Transformation & Services, Airports
SITA Switzerland Sarl —Reading
- Full-time
- Hybrid work
- Master's degree
- Business
- Leadership
- Work from home
- Employee assistance programme
12d
Learning & Development Facilitator
Thomas Franks Ltd —Hook Norton
- £32,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance programme
- Employee discount
Quick apply
Customer Service Support Executive
Softcat —Marlow
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Flexible schedule

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head of customer success jobs near oxford, oxf

Head of Manufacturing Operations

Lunaz Tech Ltd
Towcester

Quick apply

Job details

Permanent | Full-time
£65,000 - £80,000 a year

Benefits

Company pension
Transport links
Referral programme
On-site parking

Qualifications

Management
Operations management
SAP
Supply chain
Microsoft Office
Leadership
Communication skills

Full job description

The Role

As Production Manager at Lunaz, you will oversee the creation of some of the world’s most exceptional bespoke vehicles. You will lead each car through its complete production journey including restoration, paint and assembly, ensuring the highest standards of craftsmanship, engineering, quality and delivery as automotive icons are reimagined for modern use.

This is a high-impact, executive-level leadership role designed for a master-craftsman who is an expert educator, a rigorous project controller, and a strategic operations leader. You will have full ownership of the end-to-end restoration and assembly process, directing resources and removing roadblocks to maximize output. Your success will be defined by your ability to scale production through the coaching of our in-house team, the disciplined financial management of external technical partners, and the implementation of a strategy that ensures the build hall is the true heartbeat of vehicle delivery.

Key Responsibilities

1. Production Strategy & Resource Allocation

Workflow Optimization: Implement a logical, forward-thinking strategy to maximize production output, with the ultimate goal of ensuring the restoration/assembly hall is the critical path for vehicle delivery.

Resource Direction: Direct the priority of work and strategically allocate resources to maintain an optimized, fluid workshop cadence.

Roadblock Removal: Actively identify and eliminate roadblocks or critical path interdependencies that threaten vehicle delivery timelines. Know exactly when to pull in support from internal departments like Engineering and Design to make the correct technical decisions.

Risk & Issue Management: Serve as a key decision-maker in risk and issue review meetings to drive continuous, uncompromised progress on all vehicles in build.

2. Team Leadership, Personnel & Talent Development

Master-Apprentice Mentorship: Act as the lead technical mentor, providing "bench-side" coaching to technicians to instill the "Lunaz Gold Standard" across all disciplines.Team

Development: Map and develop technical competencies, identifying gaps in traditional crafts and implementing structured training to build autonomy and speed.

People Management & HR Administration: Manage day-to-day departmental operations on People HR, including approving holiday requests, back-to-work forms, and reviewing/justifying overtime forms.

Talent Acquisition: Hold final sign-off authority on all new production staff hires to protect and elevate the workshop's talent density.

Performance Accountability: Advise and course-correct staff constructively when work does or does not meet the exacting standards of Lunaz.

3. Commercial, Budgetary & Cross-Functional Control

High-Level Estimating: Prepare rapid, high-level timing and cost assessments for all production activities, effectively translating workshop realities into clear data for the wider business.

Departmental Budgeting: Direct the production team to gather the foundational data required to build a sensible departmental budget, allowing cost and timing targets to be clearly locked in.

Procurement Accountability: Act as the primary "customer" to the Procurement department, holding them strictly accountable for ensuring all parts required for vehicle builds are delivered on time.

3rd Party Scope & Budget Management: Author detailed Technical Specifications/Statements of Work (SOW) for external partners to prevent scope creep. Negotiate budgets, manage variations, and audit vendor performance.

Business Integration: Attend core project meetings and business reviews when required to keep the restoration department perfectly aligned with corporate milestones.

4. Technical Integration & Quality Control

Stage-Gate Inspections: Implement rigorous quality checkpoints at every phase (strip-down, metal, paint, trim) to ensure the vehicle is "production-ready" for EV integration.

EV Interface: Collaborate with the EV Engineering team to ensure the chassis and body are perfectly prepared to house our proprietary electric modular powertrain.

Provenance Documentation: Ensure every vehicle is accompanied by a comprehensive build-book, documenting the restoration journey to the highest professional standards.

Skills & Competencies

Commercial Decision-Making: An outstanding ability to calculate time and cost vs. benefit expediently, matched with a deep understanding of opportunity cost.

Expectation Management: Outstanding ability to manage expectations both upwards and downwards in the business hierarchy, communicating clearly why strategic business decisions have been made.

Communication & Education: Outstanding written and verbal communication skills. An innate ability to teach and educate others on how to develop both themselves and the wider Lunaz brand.

Technical Mastery: 8–10+ years in high-end automotive restoration or low-volume luxury manufacturing, with strong experience defining technical scopes of work and managing the financial performance of high-value external vendors.

Systems Proficiency: Comprehensive ability in computer applications, specifically the Microsoft Office suite.

Personal Attributes

The "Lunaz Eye": A demonstrable ability to pay exceptionally close attention to detail—from structural tolerances down to aesthetic finishes.

Calm & Considered Leadership: A composed, thoughtful approach to managing the complex, fast-moving process of restoring and electrifying classic vehicles.

Problem-Solving & Morale: Outstanding interpersonal, organizational, and problem-solving abilities. Capable of leading and uniting a diverse team environment.

Humility & Work Ethic: A strong work ethic paired with a genuine humility; possessing a positive, optimistic attitude toward the future of the automotive industry.

Why Join Lunaz?

You will be at the heart of the circular economy, proving that the world’s most beautiful objects can be preserved for a zero-emissions future. We offer a competitive salary, the opportunity to work at our state-of-the-art Silverstone facility, and the chance to build a world-class team that defines the future of the restoration industry.

Pay: £65,000.00-£80,000.00 per year

Benefits:

Company pension
On-site parking
Referral programme
Transport links

Experience:

Operations management: 5 years (preferred)
Automotive: 5 years (preferred)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

head of customer success jobs in oxford, oxf

Head of Manufacturing Operations

Head of Regional Service

Head of Partnerships & Grants

Head of Admissions

Account Manager - Corporate Subscriptions, Applied Research Intelligence

Personal Assistant

Property Maintenance Administrator

Customer Success Program Lead

Lead Data Analyst

Marketing Coordinator

General Manager

Business Development Consultant

Head of Commercial

Head Chef - New Business Mobilisation

Head Of Revenue Operations

Senior Sales Manager (Wholesale)

Head of Business Development and Sales

Head/Director TAM Transformation & Services, Airports

Learning & Development Facilitator

Customer Service Support Executive

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