Helpdesk manager Work, Jobs in Oxford, Oxf (with Salaries)

Facilities Coordinator, Milton Park, Oxford, UK
CBRE —Oxford
- Full-time
Junior IT Technician
Summer Fields School Trust Ltd —Oxford
- £27,000 - £29,000 a year
- Full-time
- Software troubleshooting
- Customer service
- English
- Free parking
- Employee assistance programme
Quick apply
9d
Compliance Assistant
UK Atomic Energy Authority —Culham
- £29,328 a year
- Full-time
- Hybrid work
- Microsoft Word
- ERP systems
- Databases
- Annual leave
Quick apply
11d
Senior Lifecycle & Projects Manager
OCS Group —Reading
- Business development
- Bachelor's degree
- Continuous improvement
Quick apply
Shift Lead - Food - Oxford Cowley Road Simply Food
Marks & Spencer —Cowley
- £14.47 an hour
- Full-time
- Customer service
- Cash handling
- Employee discount
Contract Support Scheduler
JIK-Integral UK Limited —Reading
- Full-time
- Microsoft Word
- In-person
- Business
Quick apply
11d
Building Services Engineer – Oxford & Midlands
Acorn —Oxford
- Up to £44,000 a year
- Overtime
- Microsoft Word
- Organisational skills
- Time management
Logistics Coordinator
Newly Weds Foods —Banbury
- Analysis skills
- IT
- Communication skills
Quick apply
Contract Support Scheduler
JLL —Reading
- Monday to Friday
- Microsoft Word
- Business
11d
Service Helpdesk Coordinator
BCAS Biomedical Services Ltd —High Wycombe
- £22,000 - £26,000 a year
- Full-time
- Microsoft Word
- Data entry
- Organisational skills
- Referral programme
Quick apply
11d
Ask HR Advisor
Nationwide Building Society —Swindon
- From £27,500 a year
- Temporary
- Human resources
- Time management
4d
Senior IT Technician
Hanwell Fields Community School —Banbury
- £35,000 - £40,000 a year
- Communication skills
- School
- Annual leave
- Referral programme
Broker Business Development Manager
HSBC Global Services Limited —Banbury
- Full-time
- Hybrid work
- Business development
- Travel
- Communication skills
5d
Senior Site Technician - Castle Donnington
City Facilities Management (UK) —Donnington
- £46,746.56 a year
- Full-time
- Computer skills
Estates Carpenter/Building Technician
Oxford University Hospitals NHS Foundation Trust —Headington
- £28,407 - £39,043 a year
- Overtime
- Carpentry
- Employee discount
10d
Floor Ambassador
NAB-Jones Lang LaSalle Services —High Wycombe
- Full-time
- Hospitality
- Computer literacy
- English
Quick apply
Mechanical Fitter
Emcor —Theale
- Up to £42,000 a year
- Full-time
- Computer literacy
- Employee assistance programme
- Referral programme
Quick apply
HVAC Technician (Slough/Reading)
City Facilities Management (UK) —Reading
- £46,994 a year
- Overtime
- Customer service
- Maintenance
- Travel
- Employee discount
- Life insurance

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Junior IT Technician
Summer Fields School Trust Ltd —Oxford
The Junior IT Technician will be the first point of contact for all IT users and will be responsible for overseeing all IT tickets raised to the helpdesk and…
£27,000 - £29,000 a year
Quick apply
9d
Data Center Technician , Operations, IT, & Support Engineering
Amazon Data Services UK Limited —Didcot
Experience dealing effectively with customers during problem resolution and operating efficiently under pressure. Travel may be required up to 10% of the time.

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helpdesk manager jobs near oxford, oxf

Facilities Coordinator, Milton Park, Oxford, UK

CBRE -
Oxford

Apply Now

Job details

Full-time

Qualifications

Contract management
Stakeholder collaboration
Stakeholder liaison
Facilities management
Technical support
Relationship management
Customer support
Multidisciplinary collaboration
Property management

Full job description

About the Role:
The Facilities co-ordinator at Milton Park provides essential operational, administrative, and customer-service support to the Estates Manager and Estates Services Manager. This role is central to ensuring smooth day-to-day running of the estate, supporting compliance activity, coordinating contractor activity, and action as a key point of contract for occupiers.
Role Specific Particulars
Milton Park is a large, multi-building, multi-occupier campus in Oxfordshire, comprising laboratories, offices, industrial units, and amenity buildings. The successful candidate will be part of an onsite team of five and will be an essential asset to the property, colleagues, clients and occupiers.
This role is vital in supporting the estate’s operational workflow, maintaining accurate records, coordinating planned and reactive works, and ensuring occupiers receive a responsive and professional service.

What You’ll Do:
To monitor all activities relating to the site(s), reporting and taking action as appropriate.
To comply with Health and Safety on site, maintaining records, using the Meridian system, and involvement with contractor management as appropriate.
To conduct meter readings within all required buildings.
To respond to requests for maintenance / technical assistance in person, via telephone and electronically.
To research questions and solutions using available information resources, advising the Building Manager/SFM the appropriate actions.
To identify and escalate situations requiring urgent attention.
Route issues and requests to the correct resource, track progress and document resolutions
To liaise with tenants and deal with any operational queries they might have.
To work in conjunction with the SFM ensuring a PPM and repair programme is in place.
To manage work programmes on site in conjunction with the RFM, acting as the liaison point for all parties involved.
To manage the P2P (Purchase to Pay) system and respond to any related queries or requests as appropriate.
To integrate financial data (such as quotations and purchase orders) with the specific maintenance tasks.
Prepare activity reports and provide statistical data to the Building Manager to inform operational strategy.
Any other duties as directed by your Line Manager.

What You’ll Need:
Understand how the industry and stakeholders function, and the range of services available to clients.
Constantly updating knowledge of legislation relating to property management.
Develop an understanding of how to build and maintain client, supplier and customer relationships.
Understanding of key issues to be noted on property inspections.
Understand and use industry/specific IT applications.
Understand the principles of service charges.
Understand the principles of contract law.
Understand how property is constructed and how plant works; working knowledge of fundamental building operations, relevant hard and soft services knowledge.
Know and be able to apply legislation and policies relating to Health and Safety.
Know and be able to apply legislation and policies relating to Environmental protection.
Understand insurance relating to buildings and the FSA regulations.
Understand and apply all procedures relating to work activities.
Contributes to team business plan/strategy.
Able to plan and manage own workload.
Able to work as part of a team, supporting colleagues.
Able to use IT software such as Word, Excel, and databases.
Oriented towards providing excellence in customer services.
Can demonstrate adaptability and attention to detail, with strong problem analysis and problem-solving skills.
Willing to learn and expand the processes of the helpdesk function as the role progresses.
Be able to communicate effectively verbally and in writing. Why CBRE
When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.
Applicant AI Use Disclosure
We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process. These updates reflect our commitment to clarity, inclusivity, and a consistent candidate experience across all postings. I ask you to encourage your teams to begin incorporating the updated statements into all new job adverts immediately - this will help us maintain alignment with our brand tone and hiring values.

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helpdesk manager jobs in oxford, oxf

Facilities Coordinator, Milton Park, Oxford, UK

Junior IT Technician

Compliance Assistant

Senior Lifecycle & Projects Manager

Shift Lead - Food - Oxford Cowley Road Simply Food

Contract Support Scheduler

Building Services Engineer – Oxford & Midlands

Logistics Coordinator

Contract Support Scheduler

Service Helpdesk Coordinator

Ask HR Advisor

Senior IT Technician

Broker Business Development Manager

Senior Site Technician - Castle Donnington

Estates Carpenter/Building Technician

Floor Ambassador

Mechanical Fitter

HVAC Technician (Slough/Reading)

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