Patient support manager Work, Jobs in Oxford, Oxf (with Salaries)

Patient Coordinator
CREATE Fertility —Woodstock
- £27,976 a year
- Full-time
- Sales
- Customer service
- In-person
- Health & wellbeing programme
- Annual leave
Quick apply
5d
People and Patient Manager
Dr Kenyon & Partners —Oxford
- £16.50 - £19.40 an hour
- Full-time
- Management
- GP surgery experience
- Supervising experience
Quick apply
2d
Complex Care Manager
NHS Thames Valley Integrated Care Board —Oxford
- £49,387 - £56,515 a year
- Full-time
- Travel
- Hospice
2d
MCA DoLs Assessor
NHS Thames Valley Integrated Care Board —Oxford
- £49,387 - £56,515 a year
- Full-time
2d
Registration Authority Agent
Oxford University Hospitals NHS Foundation Trust —Oxford
- £28,392 - £31,157 a year
- Full-time
1d
PHB Officer
NHS Thames Valley Integrated Care Board —Oxford
- £32,073 - £39,043 a year
- Full-time
1d
Lived Experience and Involvement Coordinator
AGP —Oxford
- £10,966.80 - £11,716.22 a year
- Part-time
- Microsoft Outlook
- Annual leave
- Employee assistance programme
Quick apply
Deputy Team Manager - Assertive Outreach
Oxford Health NHS Foundation Trust —Oxford
- £49,387 - £56,515 a year
- Full-time
- Care plans
- Annual leave
- Employee assistance programme
8d
Facilities Manager
Immunocore —Oxford
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Neurodiversity Lead Clinician
Central and North West London NHS Foundation Trust —Aylesbury
- £49,387 - £56,515 a year
- Full-time
10d
Anaesthetic Administration Coordinator
Oxford University Hospitals NHS Foundation Trust —Oxford
- £28,392 - £31,157 a year
- Full-time
4d
Healthcare Science Assistant
Oxford University Hospitals NHS Foundation Trust —Headington
- £25,760 - £27,476 a year
- Part-time
- Microsoft Excel
- Laboratory experience
- Maintenance
15h
Brokerage Assistant
NHS Thames Valley Integrated Care Board —Oxford
- £28,392 - £31,157 a year
- Full-time
2d
Hospital Business Development Manager (Consultant Liaison)
The Royal Buckinghamshire Hospital —Aylesbury
- From £40,000 a year
- Full-time
- CRM software
- Sales
- Salesforce
- Health & wellbeing programme
- Referral programme
Quick apply
2d
Support Worker
Keys Children —Thatcham
- £14.45 - £15.15 an hour
- Full-time
- Military
- Driving
Quick apply
NHS 999 Triage Nurse / Paramedic
South Central Ambulance Service —Bicester
- £39,959 - £48,117 a year
- Part-time
- Acute care
- In-person
- Nursing
- Employee assistance programme
- Employee discount
Quick apply
3d
Project Manager
Theolytics —Oxford
- Organisational skills
- IT
- Communication skills
- Flexible schedule
Medical Resourcing Advisor
Oxford University Hospitals NHS Foundation Trust —Oxford
- £28,392 - £31,157 a year
- Full-time
2d
Clinical Practitioner
NHS Thames Valley Integrated Care Board —Oxford
- £39,959 - £48,117 a year
- Full-time
- Travel
- Patient care
2d
Oxford Cancer Operations Manager
University of Oxford —Oxford
- £39,424 - £47,779 a year
- Full-time
- Administrative experience
- Project management
- Communication skills
- Annual leave
11d

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Patient Coordinator

CREATE Fertility -
Woodstock

Quick apply

Job details

Permanent | Full-time
£27,976 a year
5 days ago

Benefits

Health & wellbeing programme
Cycle to work scheme
Season ticket loan
Annual leave
Company pension
Private medical insurance
Employee discount
Life insurance
Referral programme

Qualifications

Sales
Customer service
GCSE
Leadership
Office experience

Full job description

ABOUT US

CREATE Fertility is one of the leading IVF and fertility treatment providers, with centers across the UK. We are pioneers of Natural and Mild IVF, a form of IVF which uses either no or low dosages of fertility drugs. Our treatments are gentler, safer, and more affordable than other clinics, and we continue to invest in new innovations. We are looking for a dynamic Patient Coordinator to work onsite at our clinic in Oxford.

ROLE PURPOSE

The Patient Coordinator is a key member of the Clinic Team and is responsible for supporting patients through their treatment journey, from booking, to initial consultation and through to treatment completion. They are responsible for the delivery of a world class patient experience, and supporting the delivery of a commercially successful business.

ROLE REQUIREMENTS

Reporting to the Clinic Manager, or their appropriate delegate, and working closely with clinical colleagues, the Patient Coordinator will effectively and efficiently manage all patient journeys, while driving the delivery of a variety of financial targets. This management, along with other supporting administrative duties, will include but is not limited to:

Ensuring that all new patients are met and placed into the correct patient pathway
That all agreed contact and touch points take place offering world class patient service
Liaising with clinical members of the team to provide high quality service to patients
To plan, prepare, and organise all aspects of the patient journeys as required
Utilising central and local reports to monitor personal performance against targets
Ensure that the service excels on patient experience with early intervention when issues occur
Support patients through their pathway ensuring consistent delivery of a high quality service
Recording accurate patient pathway information onto local software as required
Booking patient appointments for patients including any associated confirmation
Ensuring all potential patients are followed up in line with company policy
Drive the conversation of patients and their progression through the patient pathway
Creating statements, invoices, and other relevant financial materials for patients
Taking service payments completing reconciliation of invoices and payments as required
Participate in and support the resolution of complaints, investigations, audits, and other administrative processes relating to patients and their pathways
Ensuring that all activities are carried out in accordance with HFEA requirement
Other reasonable requests made by the local Hub Leadership Team

EDUCATION AND EXPERIENCE

Customer service and sales experience, preferably within the healthcare sector
Strong ability to prioritise and manage competing demands in a fast paced environment
Verifiable record of the management and delivery of operational, financial, and quality KPI
Competence in working both independently and as part of a wider team

Employment is subject to status to work in the UK and 2 satisfactory references.

CREATE Fertility is an Equal Opportunities Employer

BENEFITS

Our benefits package includes:

25 days holiday plus a day off on your birthday
Increasing annual leave for every full year worked up to 30 days (includes birthday)
Perkbox (employee platform – discounts in shops, cinemas etc.)
Pension Scheme
Cycle to work Scheme
Private healthcare
Life insurance (4 times your salary)
Season ticket loan
Discounted IVF treatment (after 2 years’ service)

WE KINDLY REQUEST NO AGENCY INVOLVEMENT

Job Types: Full-time, Permanent

Pay: £27,976.00 per year

Benefits:

Company pension
Employee discount
Health & wellbeing programme
Life insurance
Private medical insurance
Referral programme

Application question(s):

What is your current notice period?
What do you feel you can bring to the role?
How many years of customer service experience do you have?

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

patient support manager jobs in oxford, oxf

Patient Coordinator

People and Patient Manager

Complex Care Manager

MCA DoLs Assessor

Registration Authority Agent

PHB Officer

Lived Experience and Involvement Coordinator

Deputy Team Manager - Assertive Outreach

Facilities Manager

Neurodiversity Lead Clinician

Anaesthetic Administration Coordinator

Healthcare Science Assistant

Brokerage Assistant

Hospital Business Development Manager (Consultant Liaison)

Support Worker

NHS 999 Triage Nurse / Paramedic

Project Manager

Medical Resourcing Advisor

Clinical Practitioner

Oxford Cancer Operations Manager

I want to receive the latest job alerts for patient support manager in oxford, oxf

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