It support specialist Work, Jobs in Oxford (with Salaries)

Service Desk Technician
Oxford Health NHS Foundation Trust —Oxford
- £32,073 - £39,043 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
11d
IT Support Officer
University of Oxford TSS —Oxford
- £16.92 an hour
- Temporary
- Windows
- Communication skills
IT Service Desk Analyst
Oxford Health NHS Foundation Trust —Oxford
- £28,392 - £31,157 a year
- Full-time
- Remote
- Continuous improvement
- Annual leave
- Employee assistance programme
11d
IT Specialist
AIOI NISSAY DOWA INSURANCE MANAGEMENT LIMITED (ANDIM) —Oxford
- Full-time
- Microsoft Access
- Azure
- System design
- Annual leave
- Employee assistance programme
9d
Product Training & Quality Specialist
Heat Engineer Software Ltd —Witney
- From £30,000 a year
- Full-time
- Hybrid work
- CRM software
- System design
- Presentation skills
- Health & wellbeing programme
- Work from home
Quick apply
10d
Data Center Technician , Operations, IT, & Support Engineering
Amazon Data Services UK Limited —Didcot
- 12 hour shift
- Computer Science
- AWS
- Bachelor's degree
4d
IT Helpdesk Team Lead
Affinity Trust —Thame
- £43,079.96 a year
- Full-time
- Azure
- Software troubleshooting
- Customer service
- Annual leave
- Employee assistance programme
4d
Technical Support Specialist
VoCoVo —Chipping Norton
- £38,000 - £41,000 a year
- Hybrid work
- Computer networking
- Linux
- Employee assistance programme
- Sick pay
1st Line Technical Support Engineer
CTS Group Ltd —Abingdon
- Full-time
- Microsoft Outlook
- Microsoft Office
- Computer networking
- Free parking
Quick apply
2d
Junior IT Technician
Summer Fields School Trust Ltd —Oxford
- £26,000 - £27,000 a year
- Full-time
- Software troubleshooting
- Customer service
- English
- Free parking
- Employee assistance programme
Quick apply
IT End-User Support Specialist
Lucy Group Head Office —Thame
- Azure
- Customer service
- Windows
IT Service Desk Lead
TechResponse Ltd —Reading
- £40,000 - £50,000 a year
- Full-time
- Management
- Computer networking
- In-person
- Annual leave
- Flexible schedule
Quick apply
2d
Technical Support Specialist
GN Group —Bicester
- Full-time
Regional End User Technical Support Engineer
NHS Blood and Transplant —Oxford
- £32,073 - £39,043 a year
- Weekend availability
- Windows
- Microsoft Office
- Driving
- Annual leave
- Employee assistance programme
9d
Onsite Engineer - Reading
Freestyle TS Ltd —Reading
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Customer service
- Windows
- Work from home
Quick apply
11d
IT Systems Support
DHL —Banbury
- Up to £29,500 a year
- SQL
- Travel
- IT
First Line IT Support
5G Communications Ltd. —High Wycombe
- £21,000 - £24,000 a year
- Full-time
- English
- Windows
- Microsoft Office
IT Support Manager
DCS Group (UK) Ltd —Banbury
- Azure
- SQL
- IT
Quick apply
2nd Line IT Support Engineer
Open Cosmos —Didcot
- Hybrid work
- English
- Scripting
- SharePoint
Tech Support Analyst
5G Communications Ltd. —High Wycombe
- £18,000 - £25,000 a year
- Microsoft Outlook
- Windows
- Computer networking

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Service Desk Technician

Oxford Health NHS Foundation Trust -
Oxford

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Job details

Full-time
£32,073 - £39,043 a year
11 days ago

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Employee discount
Car scheme

Qualifications

Microsoft Powerpoint
Microsoft Word
Driving Licence
Microsoft Excel
Microsoft Access
Microsoft Outlook
Microsoft Office
ITIL
Active Directory

Full job description

We are recruiting for an experienced Service Desk Technician to join our IM&T Team based at Littlemore Mental Health Centre in Oxford, supporting sites across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset.

You'll work closely with the IT Operational Team, providing in-depth second line technical support as well as internal support for the first line Service Desk function, including first line hardware, software and telecommunications issues across the Trust. You'll use your expertise to detect, diagnose and resolve customer issues in accordance with our Service Level Agreement.

You'll need an excellent working knowledge of Microsoft applications such as Excel, Outlook, Word, Office 365 and in-depth troubleshooting experience of Windows 11 and Active Directory. We're also keen to hear from applicants with knowledge of ITIL best practice.

If you have a technical background, experience of working within a service desk and enjoy complex problem solving for a wide customer base, we would love to hear from you!

You'll be required to take part in the Service Desk Out of Hours (24x7x365) rota performing ‘urgent on call’ services outside of the normal hours of operation for in-patient/extended hours services. This role requires travel to various sites across the Trust so applicants must have a full valid driving licence and access to a vehicle for work. Adjustments can be considered in line with the Equality Act 2010 where required.

Provide first line software support for all applications in standard use by OBMH IT customers, including Word, Excel, Access, PowerPoint and Outlook

Analyse and advise on system errors, application problems and network issues

Investigate data anomalies and implement corrective action where required

Provide first line hardware support for PCs, printers and other attached network devices

Provide first line telecommunications support

Please refer to the job description attached for a comprehensive list of duties

Oxford Health NHS Foundation Trust provides physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset.

Our services are delivered at community bases, hospitals, clinics and people’s homes, delivering care as close to home as possible

Our vision is that no matter who you are or where you are, you will tell us that you receive: “Outstanding care delivered by an outstanding team”

Our values are: “Caring, safe and excellent”

At Oxford Health we offer a wide range of benefits designed to support your career and wellbeing. These include:

Excellent opportunities for career progression

Access to tailored individual and Trust wide learning and development

27 days annual leave, plus bank holidays, rising to 33 days with continuous service

NHS Discount across a wide range of shops, restaurants and retailers

Competitive pension scheme

Lease car scheme

Cycle to work scheme

Employee Assistance Programme

Mental Health First Aiders

Staff accommodation (please note waiting lists may apply)

Staff networking and support groups hosted by our Equality, Diversity & Inclusion team

We hope that the advert has given you a clear understanding of the skills we are seeking and the opportunity at hand. You will need to use the “supporting statement” element of your application form to demonstrate your suitability for this role and you should refer to the job description, person specification and the guidance notes attached to this role to help you tailor your application.

The essential and desirable criteria will be used to shortlist for interview and you should ensure that you refer to these within your application to increase your chances of being selected for interview.

We are aware that some candidates may choose to use AI tools to support their application. We kindly remind applicants that submissions should remain an honest and accurate representation of their experience and must take care to ensure the use of AI tools does not generate an application that does not accurately reflect their knowledge, skills and values.

Apply Now

Refine Your Search

it support specialist jobs in oxford

Service Desk Technician

IT Support Officer

IT Service Desk Analyst

IT Specialist

Product Training & Quality Specialist

Data Center Technician , Operations, IT, & Support Engineering

IT Helpdesk Team Lead

Technical Support Specialist

1st Line Technical Support Engineer

Junior IT Technician

IT End-User Support Specialist

IT Service Desk Lead

Technical Support Specialist

Regional End User Technical Support Engineer

Onsite Engineer - Reading

IT Systems Support

First Line IT Support

IT Support Manager

2nd Line IT Support Engineer

Tech Support Analyst

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