recruitment solution Work, Jobs in oxford (with Salaries)

Customer Care Specialist
Fresh Direct —Bicester
- £28,110 a year
- 8 hour shift
- Employee discount
Commercial Account Handler
Howden Group Holdings —Oxford
- Full-time
- Hybrid work
- Employee discount
12d
IT Support Technician
Systems & Solutions —Witney
- £25,000 - £28,000 a year
- Full-time
- Hospitality
- Customer service
- English
- Free parking
- Employee discount
Quick apply
13d
Patient Pathway administrator - Pall Care Hub Admin
Oxford University Hospitals NHS Foundation Trust —Oxford
- £28,392 - £31,157 a year
- Full-time
- Organisational skills
- IT
- Hospice
12d
Membership Sales Advisor
Leisure Solutions Community Trust —Oxford
- £29,323 a year
- Part-time
- Business development
- IT
- Communication skills
- Employee assistance programme
12d
Trainee Duty Manager
Serco Plc —Oxford
- £15.06 an hour
- Part-time
- Customer service
- Communication skills
- Annual leave
Mortgage Advisor
The Mortgage Experts —Oxford
- £60,000 - £100,000 a year
- Remote
Recruitment Account Manager (Education Recruitment)
Step Teachers Internal —Abingdon
- £27,000 - £33,000 a year
- Sales
- Communication skills
- School
- Work from home
Customer Service Advisor
Valda Energy —Bicester
- Up to £26,000 a year
- Customer service
- Negotiation
- Annual leave
- Employee assistance programme
5d
12d Traffic Management Operative
Chevron Traffic Management —Oxford
- Overtime
- Driving
- Employee discount
- Referral programme
Quick apply
Office Manager/Administrator, Facilities - Part Time FTC
Bloomsbury Publishing PLC —Oxford
- £20,574 - £36,006 a year
- Part-time
- Hybrid work
- Microsoft Outlook
- Administrative experience
- IT
- Employee assistance programme
5d
Q-CTRL Talent Community
Q-CTRL —Oxford
- Full-time
Sharepoint Administrator
Amentum —Oxford
- Full-time
- Azure
- Computer Science
- JavaScript
- Flexible schedule
Finance And Administration Assistant
Leisure Solutions Community Trust —Oxford
- £29,244.22 a year
- Full-time
- Customer service
- Administrative experience
- Organisational skills
- Employee assistance programme
1d
Enrolment Support Agents
Buckinghamshire New University —High Wycombe
- £13.45 an hour
- Full-time
- Customer service
- Organisational skills
- Communication skills
2d
Executive Assistant to the Founder
Infinitesima —Abingdon
- £38,000 - £48,000 a year
- Communication skills
- Annual leave
Quick apply
Senior Facilities Coordinator
Sophos —Abingdon
Solution Architect
Thames Water Utilites —Reading
- Up to £90,000 a year
- Full-time
- Hybrid work
- Agile
- Communication skills
- Annual leave
Duty Manager
Leisure Solutions Community Trust —Oxford
- £30,368.08 a year
- Weekend availability
- Hospitality
- Sales
- Supervising experience
- Employee assistance programme
1d
Taught Programme and Research Coordinator (Artificial Intelligence for Engineering Biology)
University of Oxford —Oxford
- £39,424 - £47,779 a year
- Full-time
- Engineering
- Project management
- University
- Annual leave
- Employee discount

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Customer Care Specialist

Fresh Direct -
Bicester

Apply Now

Job details

Full-time
£28,110 a year

Benefits

Company pension
Employee discount

Full job description

Full-time

Bicester

28,110

37.5hrs per week

Job Description

Contact Centre – Customer Support Advisor- 12 month Secondment

£28,110 plus Bonus £1200 Per Annum+ brilliant rewards and recognition scheme

Bicester - Fresh Direct

This is a full-time role working 37.5hrs per week. The shifts are 8.5hrs, between 7am-5pm and working 1 in 3 weekends.

This role is a 12 month Secondment

At Fresh Direct we are self-confessed produce fanatics! We have an incredible range of fresh and speciality produce from Britain and all over the world.

Fresh Direct, along with Brakes, is part of the Sysco global family meaning our customers benefit from global reach, economies of scale, worldwide insight and all the benefits of a highly successful and professional parent company.

As a Customer Support Advisor, you will be providing excellent customer service to both external and internal customers being the first point of contact to assist in orders, via phone and email.

After successful completion of your probation there is a potential for this role to be Hybrid

Key Activities & Responsibilities:

Process all orders and collections with accuracy of data entry and fulfilling the requirements of each customer whilst maintaining customer mailbox enquiries.
Achieving set KPI’S in line with Fresh Direct requirements. Calls answered in a timely manner in line with company targets.
Develop and maintain department structure to understand impact of customer service function across the business
Develop and maintain customer relationships through effective communication, problem solving, and fulfilling business commitments.
Have a detailed knowledge of allocated customers business, expectations and requirements.
Act as a first point for any customer issues, investigate as fully as possible and ensure relevant parties are brought into the discussion to find a fast and effective solution.
Take ownership of customer queries, keeping systems updated and credits/collections booked out in a timely manner, effectively liaise with other departments where necessary.
Ensure that all customer Comments/complaints/correspondence is processed in accordance with Fresh Direct Customer complaints procedure, and customer specific requirements.
Maintain effective communication between customer and Fresh Direct, scheduling call backs when required and ensuring customer mailbox is maintained via emails.
Communicate with internal departments to ensure processes run smoothly

Key Attributes:

Previous office/customer service environment required
Passion for excellent customer service
Excellent attention to detail
Confident problem solving and decision-making skills
Self-motivated with a desire to exceed set standards
PC Literate

What you'll get:

Huge discount on all sorts of lovely food and award-winning products
Generous holiday allowance
Recognition awards and Incentives
Pension
Real career opportunities - being part of Sysco, the world’s leading foodservice business, opens up a world of possibility
And much more….

Location: Bicester, England

Additional Information

At Fresh Direct everyone is welcome. We don’t want you to ‘fit our culture’ we want you to help define it and we actively celebrate the unique talents of each and every colleague. We don’t just look at your CV, we’re more focused on who you are and your potential. As part of our values, we are committed to fostering a diverse and inclusive culture where everyone has a voice, is appreciated and has the same opportunities. We work hard to ensure that everyone feels part of our business, as we care for one another and connect the world through food and trusted partnerships. Our ultimate goal is to ensure that everyone belongs and thrives at Fresh Direct and we recognise that Fresh Direct can only thrive when everyone feels they belong. We'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our resourcing team who will be happy to support you.

Fresh Direct

Built on a passion for food and feeding the nation, at Fresh Direct we are dedicated to making life as easy and efficient for the chefs, cooks and caterers we serve across the country. We are the leading specialist supplier of locally and globally sourced fresh produce and dairy across Great Britain, bringing the best of the seasons to chefs’ menus.

Apply Now

Refine Your Search

recruitment solution jobs in oxford

Customer Care Specialist

Commercial Account Handler

IT Support Technician

Patient Pathway administrator - Pall Care Hub Admin

Membership Sales Advisor

Trainee Duty Manager

Mortgage Advisor

Recruitment Account Manager (Education Recruitment)

Customer Service Advisor

12d Traffic Management Operative

Office Manager/Administrator, Facilities - Part Time FTC

Q-CTRL Talent Community

Sharepoint Administrator

Finance And Administration Assistant

Enrolment Support Agents

Executive Assistant to the Founder

Senior Facilities Coordinator

Solution Architect

Duty Manager

Taught Programme and Research Coordinator (Artificial Intelligence for Engineering Biology)

I want to receive the latest job alerts for recruitment solution in oxford

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