Communication specialist Work, Jobs in Parbold, Lan (with Salaries)

Head of Customer Experience
English Speaking Board (International) Ltd. —Ormskirk
- £45,000 - £57,000 a year
- Full-time
- Hybrid work
- Management
- Customer service
- English
- Work from home
- Sick pay
Quick apply
Teams & Sharepoint Specialist
Liverpool City Council —Liverpool
- £51,356 - £56,673 a year
- SharePoint
- Employee assistance programme
9d
Teacher
Northridge Care Group —Wigan
- Up to £39,000 a year
- Full-time
- Working with children
- In-person
- Communication skills
- Free parking
- Bereavement leave
Quick apply
People Projects Specialist - 12 Month FTC
AXA UK —Bolton
- £45,000 - £55,000 a year
- Microsoft Powerpoint
- PMP
- Bachelor's degree
- Annual leave
Communications Officer
Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust —Wigan
- £32,073 - £39,043 a year
- Full-time
- English
Activities Practitioner
Dalesview Partnership —Clayton-le-Woods
- £14.91 - £15.88 an hour
- Overtime
- Travel
- Organisational skills
- Communication skills
Quick apply
Senior Sister with Specialist Interest Neonatal Education
Manchester University NHS Foundation Trust —Manchester
- £49,387 - £56,515 a year
- Full-time
- University
- Patient care
- AI
10d
Major Incident Management Lead
The Co-operative Bank —Manchester
- £68,000 - £93,500 a year
- Full-time
- Hybrid work
- Driving
- Travel
- Mentoring
Harm Reduction Programme Facilitator (Prisons & Criminal Justice)
Recoop —Manchester
- £27,375.86 a year
- Part-time
- Administrative experience
- Travel
- In-person
Quick apply
Designated Safeguarding officer (DSL)/Behaviour lead
This Is My Education LTD —St Helens
- £28,000 - £32,000 a year
- Organisational skills
- Care plans
- Leadership
- Sick pay
Quick apply
IT Service Desk Analyst
Edge Hill University —Ormskirk
- £28,778 - £31,236 a year
- Full-time
- Customer service
- University
- IT
- Annual leave
- Employee assistance programme
2d
SEND Teacher
Fir Tree College —Wigan
- £35,000 - £45,000 a year
- Full-time
- English
- Maths
- Working with children
- Free parking
Quick apply
10d
People Projects Specialist - 12 Month FTC
AXA —Bolton
- £45,000 - £55,000 a year
- Microsoft Powerpoint
- PMP
- Bachelor's degree
11+ Tutor
Tutors24x7 —Timperley
- £25 - £40 an hour
- Part-time
- English
- Working with children
- Classroom experience
Quick apply
Resident Engagement & Communications Specialist
Wythenshawe Community Housing Group —Manchester
- £39,085.78 a year
- Full-time
- Marketing
- Project management
- Organisational skills
- Annual leave
- Gym membership
4d
Head of Communications
CarFinance247 —Manchester
- Up to £70,000 a year
- Monday to Friday
- Financial services
- AI
- Leadership
Quick apply
8d
Welfare and Benefits Administrator
Partners Foundation Ltd —Wigan
- £23,775 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Organisational skills
- Work from home
- Sick pay
Quick apply
3d
Mobile Health & Performance Specialist (Driving Role)
Myometrix Ltd (Telomyx) —Frodsham
- £30,000 a year
- Weekend availability
- First Aid Certification
- IT
- In-person
- Free parking
- Annual leave
Quick apply
Compliance Information Specialist - HVAC
OnwardHomes —Accrington
- £40,650 a year
- Call to connect
- Microsoft Word
- Microsoft Excel
- Organisational skills
- Annual leave
- Employee discount
9d
Administrator
Bachy Soletanche —Ormskirk
- Full-time
- Microsoft Word
- Microsoft Outlook
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply

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Head of Customer Experience

English Speaking Board (International) Ltd. -
Ormskirk

Quick apply

Job details

Permanent | Full-time
£45,000 - £57,000 a year

Benefits

Casual dress
Company pension
Work from home
Company events
Sick pay
On-site parking

Qualifications

Management
Customer service
English
Supervising experience
Leadership

Full job description

Our company, English Speaking Board (International) Ltd. is seeking an exceptional Head of Customer Experience to lead and enhance the experience of our customers, centres and learners across the UK and internationally.

This is an exciting opportunity to join the Senior Leadership Team at a respected educational awarding organisation and play a key leadership role in shaping customer strategy, driving service excellence, and ensuring every interaction with ESB reflects our values and commitment to quality.

Our business is, as a specialist awarding organisation creating, assessing and awarding qualifications for Oracy and English language to 40,000 learners annually, across 12 countries.

To be successful you need to be:

An inspiring leader who can motivate teams, foster collaboration, and deliver an exceptional.
customer experience at every stage of the customer journey.
Passionate about creating a deep understanding about our clients and their needs and how our products add value to their work or enable the further study and employment journeys of their learners.
Someone who shares our values to champion the power of human connection, self-advocacy, communication and confidence building.

Why work for ESB International?

Our amazing customer focus and service to our clients.
Along with our deep commitment to our learners.
Our positive and caring organisation.

With 18 Head Office colleagues, 80 assessors and markers out in the field and over 250 centres and international clients we are a busy and constantly evolving workplace.

The main activities of this leadership role:

To play a leadership role with English Speaking Board (International) Ltd. to achieve the business strategy for the delivery of an outstanding customer experience.
Developing a team with outstanding customer service skills across ESB’s entire customer base, via our Digital, CRM, Email, Telephone, and any other channels.
Managing the effectiveness of our bespoke assessment management system in liaison with our IT partners.
Taking responsibility for ESB’s Enquiries, Complaints and Appeals policy and procedures.
In liaison with the Head of Commercial, contribute to our whole of business Customer Journey focus to ensure our clients are on boarded and retained to achieve revenue targets and maintain our purpose and customer value propositions.

The post:

Permanent, full-time (5 days a week) subject to 6 months’ probationary period.
Salary: Senior Manager Grade 7 (£45,000-£ 57,000) dependent on experience and current salary.
Location: Hybrid working (2-3 days per week office based) at ESB’s Office, 9 Hattersley Court, Burscough Road, Ormskirk, Lancashire, L39 2AY.
Pension: We also offer an attractive pension scheme (see job description).

Applicants should write a supporting statement along with their CV to outline:

Their interest in ESB International
Their interest in the role

Please visit our website esbuk.org/index.php/jobs to download a job specification.

Pay: £45,000.00-£57,000.00 per year

Benefits:

Casual dress
Company events
Company pension
On-site parking
Sick pay
Work from home

Experience:

customer service management: 3 years (required)

Work Location: Hybrid remote in Ormskirk L39 2AY

Quick apply

Refine Your Search

communication specialist jobs in parbold, lan

Head of Customer Experience

Teams & Sharepoint Specialist

Teacher

People Projects Specialist - 12 Month FTC

Communications Officer

Activities Practitioner

Senior Sister with Specialist Interest Neonatal Education

Major Incident Management Lead

Harm Reduction Programme Facilitator (Prisons & Criminal Justice)

Designated Safeguarding officer (DSL)/Behaviour lead

IT Service Desk Analyst

SEND Teacher

People Projects Specialist - 12 Month FTC

11+ Tutor

Resident Engagement & Communications Specialist

Head of Communications

Welfare and Benefits Administrator

Mobile Health & Performance Specialist (Driving Role)

Compliance Information Specialist - HVAC

Administrator

I want to receive the latest job alerts for communication specialist in parbold, lan

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