Patient experience manager Work, Jobs in Partridge Green, Wsx (with Salaries)

Patient Experience Coordinator
The MOLE Clinic Ltd —Hove
- £27,000 a year
- Full-time
- Microsoft Office
- Organisational skills
- In-person
- Annual leave
- Employee discount
Quick apply
19h
Practice Manager
The Glebe Surgery —Storrington
- Part-time
- Management
- Supervising experience
- Continuous improvement
- Free parking
Quick apply
Legitimate Relationship Auditor
University Hospitals Sussex NHS Foundation Trust —Worthing
- £39,959 - £48,117 a year
- Full-time
- Hybrid work
- Analysis skills
- Organisational skills
- Communication skills
3d
Clinical Photographer
Sussex Community Dermatology Service —Brighton
- Up to £51,000 a year
- Full-time
- Hybrid work
- Management
- Analysis skills
- Human resources
Quick apply
11d
PCN Manager
Willow Green Surgery —Littlehampton
- £40,000 - £45,000 a year
- Full-time
- Microsoft Outlook
- Continuous improvement
- Team management
Quick apply
10d
SARC Patient Crisis Worker - 0 hrs Sussex
Mountain Healthcare —Crawley
- £35.21 - £49.66 an hour
- Part-time
- Inventory control
- Computer literacy
- Administrative experience
- Annual leave
Quick apply
5d
Wellbeing Service:  Freelance Coordinator and Practitioner
Rockinghorse Children's Charity —Brighton
- Up to £190 a day
- Part-time
- Hospital
- Experience working with children
- Organisational skills
Quick apply
Patient Access Manager
West Meads GP Practice —Bognor Regis
- £31,500 a year
- Part-time
- Microsoft Excel
- Data analysis skills
- Microsoft Office
- Free parking
- Sick pay
Quick apply
3d
Practice Manager
South Cliff Dental Group —Brighton and Hove
- £30,000 - £35,000 a year
- Full-time
- Management
- Master's degree
- Supervising experience
Quick apply
Subject Access Request (SAR) Operational Manager
University Hospitals Sussex NHS Foundation Trust —Worthing
- £39,959 - £48,117 a year
- Full-time
- Continuous improvement
- Team management
- No degree
- Annual leave
3d
Senior Freedom of Information Advisor
University Hospitals Sussex NHS Foundation Trust —Worthing
- £32,073 - £39,043 a year
- Full-time
- Microsoft Word
- Research
- Presentation skills
- Work from home
7d
Dispensary Counter Assistant
Cowfold Medical Group —Horsham
- From £12.85 an hour
- Part-time
- IT
- In-person
Quick apply
14d
Dental Practice Manager
Quality Dental Group —Crawley
- From £38,000 a year
- Full-time
- Microsoft Word
- Management
- Human resources
- Store discount
- Employee assistance programme
Quick apply
2d
Service Manager
The Meath Epiliepsy Charity —Godalming
- £38,700 a year
- Full-time
- Medication administration
- Team management
- Mentoring
- Free parking
- Annual leave
Quick apply
14d
Independent Maternity Review Programme Support
University Hospitals Sussex NHS Foundation Trust —Worthing
- £57,528 - £64,750 a year
- Full-time
- Recruiting
- Training & development
- Leadership
- Annual leave
11d
Practice Manager
Sussex Primary Care —Brighton
- £51,792 a year
- Full-time
- Analysis skills
- Supervising experience
- Team management
- Free parking
- Annual leave
Quick apply
Information Governance Validation and Release Manager
University Hospitals Sussex NHS Foundation Trust —Worthing
- £57,528 - £64,750 a year
- Full-time
- Hybrid work
- Analysis skills
- Team management
- Communication skills
- Annual leave
- Employee discount
3d
Patient Care Co-ordinator
Flansham Park Health Centre —Bognor Regis
- Up to £13.21 an hour
- Part-time
- Microsoft Outlook
- Administrative experience
- Analysis skills
Quick apply
3d
Senior Pharmacovigilance Officer, Team Lead/ Case Processing Manager- Medical Device experience needed
PrimeVigilance —Guildford
- Full-time
- Remote
- Nursing
- English
- Team management
Quick apply
Research Governance Officer
Queen Victoria Hospital NHS Foundation Trust —East Grinstead
- £39,959 - £48,117 a year
- Part-time
- No degree
7d

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Patient Experience Coordinator

The MOLE Clinic Ltd -
Hove

Quick apply

Job details

Permanent | Full-time
£27,000 a year
19 hours ago

Benefits

Free flu jabs
Annual leave
Company pension
Private medical insurance
Employee discount
Referral programme
Sick pay

Qualifications

Customer communication
Clinical record keeping
Patient appointment coordination
Practice management software
Microsoft Office Suite
Patient service
Microsoft Office
Appointment booking and call handling
Organisational skills
Customer interaction
Care Quality Commission standards
Leadership

Full job description

Job Title: Patient Experience Coordinator

Starting Salary: £27,000 per annum FTE plus Monthly Bonuses (around £2,500 pa FTE)

Experience: Experience in customer facing role is essential, in private healthcare setting desirable

Start Date: September

About The MOLE Clinic

The MOLE Clinic is one of the UK's leading providers of skin cancer screening and mole removal, with clinics across London and the South East. We hold a CQC Good rating, use the latest diagnostic technology, and work with some of the country's most respected dermatologists and plastic surgeons.

Our patients come to us at a vulnerable moment. They may be worried. They deserve a first-class experience from the moment they walk through the door — and that's where you come in.

The Role

As a Patient Experience Coordinator, you are the face of The MOLE Clinic. You set the tone for every patient's visit — from their first phone call to the moment they leave the clinic — and you take personal ownership of the standard of care they receive.

This is a role for someone who understands that exceptional patient experience isn't incidental to a private clinic's success; it's central to it. You'll work closely with the Clinic Manager and Assistant Clinic Manager, keeping daily operations running smoothly while ensuring every patient interaction reflects the professionalism and warmth The MOLE Clinic is known for.

This role suits people who've built their career around delivering genuinely high standards — whether in private healthcare, premium hospitality, or another environment where the quality of the human interaction matters.

What You'll Do

Own the patient experience end-to-end — welcoming, guiding, and supporting patients throughout their visit
Manage appointment bookings and patient queries by phone, email, and in person
Process payments and invoices accurately
Maintain clinical records and support stock management
Support the clinic management team with day-to-day operations
Uphold confidentiality, compliance, and the high standards expected in a CQC-registered clinic

What We're Looking For

We care about attitude as much as experience. The right person instinctively understands that patients in a private healthcare setting expect more — and delivers it without being asked.

Essential:

Proven experience in a customer-facing or patient-facing role where standards were high
Genuinely warm and professional manner — in person and on the phone
Strong organisational skills; you can manage competing priorities without dropping the ball
Comfortable with administration, systems, and attention to detail
Calm under pressure and solutions-focused

Desirable:

Experience in a private clinic, GP practice, or other healthcare environment
Familiarity with medical booking or practice management software
Proficiency in Microsoft Office

If you're coming from an NHS background and looking to move into private healthcare, you're welcome to apply — but please be aware that the pace, patient expectations, and commercial environment are distinct. We're looking for people who are energised by that difference.

What We Offer

Salary: Competitive salary
Bonus: Monthly performance bonus (approx. £2,500 per year FTE)
Annual leave: 25 days plus bank holidays — and your birthday off
Private Medical Insurance from day one
Company pension scheme
Company sick pay
Friends and family discount on treatments
Employee referral scheme
Eyecare vouchers and annual flu vaccination

Our Culture

We're a growing business in a national expansion phase. We're looking for people who want to grow with us — who bring energy, take ownership, and genuinely care about the patients they serve. Patient Experience Coordinators who demonstrate initiative and leadership have a natural path into senior and management roles as we open new clinics.

How to Apply

Please apply with your CV and a short note explaining why this role appeals to you and what you'd bring to The MOLE Clinic team. Applications without a covering note will not be progressed.

The MOLE Clinic is an equal opportunities employer. We welcome applications from all qualified candidates regardless of background.

Pay: £27,000.00 per year

Benefits:

Company pension
Employee discount
Free flu jabs
Private medical insurance
Referral programme
Sick pay

Application question(s):

How long is your notice period?

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

patient experience manager jobs in partridge green, wsx

Patient Experience Coordinator

Practice Manager

Legitimate Relationship Auditor

Clinical Photographer

PCN Manager

SARC Patient Crisis Worker - 0 hrs Sussex

Wellbeing Service:  Freelance Coordinator and Practitioner

Patient Access Manager

Practice Manager

Subject Access Request (SAR) Operational Manager

Senior Freedom of Information Advisor

Dispensary Counter Assistant

Dental Practice Manager

Service Manager

Independent Maternity Review Programme Support

Practice Manager

Information Governance Validation and Release Manager

Patient Care Co-ordinator

Senior Pharmacovigilance Officer, Team Lead/ Case Processing Manager- Medical Device experience needed

Research Governance Officer

I want to receive the latest job alerts for patient experience manager in partridge green, wsx

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