Customer solutions specialist Work, Jobs in Patchway, Gls (with Salaries)

Customer Solutions Specialist
Devon Bay Solutions —Bristol
- £28,000 a year
- Weekend availability
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Work from home
Quick apply
6d
Customer Service Representative - Bristol
Diligenta —Bristol
- £24,570 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
Category Specialist
TVS Supply Chain Solutions —Emersons Green
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Office
- Negotiation
- Employee assistance programme
- Employee discount
Quick apply
Internal Business Development Executive
Olra Recruitment Solutions —Almondsbury
- £29,000 - £31,000 a year
- Full-time
- Microsoft Powerpoint
- Sales
- Customer service
- Free parking
Quick apply
5d
Inventory Specialist
GXO Logistics —Bristol
- £39,100 a year
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Sales and Project Coordinator
Arcania Apothecary Limited —Wells
- Full-time
- Microsoft Excel
- Administrative experience
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
5d
Equipment Support Lead
TVS Supply Chain Solutions —Emersons Green
- £100 a day
- Full-time
- Hybrid work
- Engineering
- System design
- Maths
- Health & wellbeing programme
- Work from home
Quick apply
Business Support Co-ordinator
AES Food Equipment —Clevedon
- From £29,000 a year
- Full-time
- Customer service
Quick apply
Customer Service Level 3 Apprenticeships – 15 months - (September Start)
Instep UK —Bristol
- From £24,570 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Health & wellbeing programme
- Employee assistance programme
Quick apply
12d
Senior Product Developer (Food)
Bart Ingredients Co Ltd —Bristol
- Up to £39,997 a year
- Full-time
- Hybrid work
- No degree
- Travel
- Free parking
- Store discount
Quick apply
Account Administrator
MSRec Ltd —Bristol
- £25,000 - £27,000 a year
- Full-time
- Microsoft Excel
- English
- Microsoft Office
- Employee discount
Quick apply
Regional Sales Manager
Cross Rental Services Group —Bristol
Quick apply
Lead Project Management Specialist - Project Planning
Baker Hughes —Nailsea
- Full-time
- Oracle
- Master's degree
- Bachelor's degree
- Flexible schedule
- Life insurance
Production - Team Lead
Computershare —Bristol
- Full-time
- Computer literacy
- English
- Computer skills
Manager of Dedicated Implementations - EMEA
Ashby —Bristol
- £110,000 - £165,000 a year
- Full-time
- Remote
- Project management
- Travel
- Leadership
- Annual leave
Parts Assistant
FMG Repair Services —Bristol
- Up to £28,000 a year
- Monday to Friday
- Annual leave
- Employee discount
Quick apply
Supervisor
The Watches of Switzerland Group —Cribbs Causeway
- Supervising experience
- Leadership
- Employee assistance programme
Specialist Mortgage Case Manager
GoBear Loans —Cardiff
- £30,000 - £55,000 a year
- Full-time
- Hybrid work
- Basic maths
- Maths
- Organisational skills
- Free parking
- Annual leave
Quick apply
8d
Engineering Administrator
Nationwide Platforms —Bristol
- Full-time
- Microsoft Office
- Communication skills
Graduate Project Engineer
AllWater Technologies —Cheddar
- £26,000 - £30,000 a year
- Full-time
- Microsoft Word
- AutoCAD
- Microsoft Excel
- Free parking
- Profit sharing
Quick apply
13d

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customer solutions specialist jobs near patchway, gls

Customer Solutions Specialist

Devon Bay Solutions
Bristol

Quick apply

Job details

Temp to perm | Full-time
£28,000 a year
6 days ago

Benefits

Free parking
Casual dress
Company pension
Work from home
Private medical insurance
Life insurance
Sick pay
On-site parking

Qualifications

Microsoft Word
Microsoft Outlook
Customer service
GCSE
Communication skills
A Level

Full job description

Customer Solutions Specialist – Hybrid, Bristol (£28,000+)

Location: Bristol (BS35 3QH)

Job Type: Full-time, temp to perm (Part-time considered)

Salary: From £28,000 per year (with the opportunity to increase after successful probation)

Start Date: As soon as possible

About Devon Bay Solutions

Devon Bay Solutions is a trusted provider of property repair and home emergency services across the UK. We also handle a variety of insurance claims including First Notification of Loss (FNOL), Legal Expenses, Mediation, and Vehicle Assistance. We’re currently seeking experienced and customer-focused individuals to join our team as Customer Solutions Specialists. This role would suit someone with a background as a Customer Service Advisor, Claims Handler, Insurance Customer Support Agent, or Call Centre Representative who is looking to develop their career in a professional, supportive environment.

The Role

As a Customer Solutions Specialist,

you’ll be the first point of contact for our policyholders, supporting them through their claims journey. You’ll deliver excellent customer service, handle incoming calls, and ensure all claim details are accurately logged and resolved in a timely manner.Key Responsibilities

Handle inbound customer calls and take First Notification of Loss (FNOL) details accurately.
Verify policy information and gather all necessary details to validate claims.
Provide clear and empathetic advice to customers during emergency situations.
Allocate jobs to engineers and follow up on progress, quotes, and invoices.
Manage and respond to emails in the claims administration inbox.
Record invoices and costs accurately within the claims system.
Escalate urgent or complex queries to the relevant teams or senior staff.
Maintain compliance with FCA regulations, data protection, and company procedures.

About You

We’re looking for someone who enjoys helping others and can stay calm under pressure. You’ll be confident on the phone, organised, and able to multitask effectively.

Essential Skills and Experience

Previous phone-based customer service, call centre, or claims handling experience.
Excellent communication skills and a professional telephone manner.
Strong attention to detail and accuracy when recording information.
Ability to work efficiently in a fast-paced environment.
Effective problem-solving and conflict resolution skills.
Comfortable using multiple computer systems simultaneously.
Positive, proactive attitude and the ability to work both independently and as part of a team.

Working hours

Shift rotation: 8:00am – 8:00pm, five days per week, including some weekends (with a weekday off when scheduled for weekend work)

Benefits

Casual dress code
Company pension scheme
Free on-site parking
Life insurance
Private medical insurance
Sick pay

Additional Information

Driving essential: Candidates must have access to a car.
Work location: In person – Bristol (BS35 3QH).

How to Apply

If you’re an experienced Customer Service Advisor, Claims Handler, Insurance Support Agent, or Call Centre Representative looking for a new opportunity with a supportive and growing company, we’d love to hear from you.

Please click apply to find out more

Pay: £28,000.00 per year

Benefits:

Company pension
Free parking
Life insurance
On-site parking
Private medical insurance
Sick pay
Work from home

Application question(s):

Do you have access to your own car?

Work Location: Hybrid remote in Bristol BS35 3QH

Quick apply

Refine Your Search

customer solutions specialist jobs in patchway, gls

Customer Solutions Specialist

Customer Service Representative - Bristol

Category Specialist

Internal Business Development Executive

Inventory Specialist

Sales and Project Coordinator

Equipment Support Lead

Business Support Co-ordinator

Customer Service Level 3 Apprenticeships – 15 months - (September Start)

Senior Product Developer (Food)

Account Administrator

Regional Sales Manager

Lead Project Management Specialist - Project Planning

Production - Team Lead

Manager of Dedicated Implementations - EMEA

Parts Assistant

Supervisor

Specialist Mortgage Case Manager

Engineering Administrator

Graduate Project Engineer

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