Helpdesk engineer Work, Jobs in Patchway, Gls (with Salaries)

IT Service Desk Engineer
Bupa Dental Care —Bristol
- Full-time
- Hybrid work
- Microsoft Office
- IT
- In-person
22h
IT Support Engineer
Giacom —Bristol
- £26,250 a year
- Customer service
- Windows
- Communication skills
- Annual leave
Quick apply
IT Support Engineer
iCOMAT —Gloucester
- Customer service
- IT
- Communication skills
1d
IT Engineer - Schools - L1/L2 - North Somerset / Bristol Area - £27k to £30k
Soltech IT —Bristol
- £27,000 - £30,000 a year
- Full-time
- Azure
- Customer service
- Windows
- Free parking
- Work from home
Quick apply
13d
Business Applications Engineer
Ecotricity —Stroud
- £26,295.60 - £28,000.00 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- AWS
- Communication skills
- Free parking
- Employee discount
Quick apply
3d
Shared Services Support Administrator
Roc Technologies —Bristol
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
- Annual leave
- Employee assistance programme
6d
Electrical Technician
CBRE —Bristol
- Full-time
- Customer service
- HVAC
- Communication skills
Service Desk Advisor (First Line Helpdesk)
Vista Retail Support —Cardiff
- £24,785 a year
- Weekend availability
- Software troubleshooting
- Customer service
- In-person
- Free parking
- Life insurance
Quick apply
2d
Electrical Engineer Remedial Work
Lancer Scott —Bristol
- £37,000 - £40,000 a year
- Full-time
- Maintenance
AC Technical Support Advisor
Daikin Industries Ltd. —Bristol
- Full-time
- Schematics
- Communication skills
Quick apply
Mobile Electrical Engineer
Emcor —Bristol
- £42,000 a year
- Full-time
- IT
- Communication skills
- Employee assistance programme
- Referral programme
Quick apply
Electrical Engineer
Emcor —Bristol
- £42,000 a year
- Full-time
- IT
- Communication skills
- Employee assistance programme
- Referral programme
Quick apply
Service & Installation Administrator
Brunel Security —Portishead
- From £25,500 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Free parking
- Annual leave
Quick apply
7d
Maintenance Engineer
Lancer Scott —Bristol
- £27,000 - £29,000 a year
- Full-time
- Maintenance
- University
- Organisational skills

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IT Support Engineer
St Peter's Hospice —Bristol
Support IT projects and provide hands-on support where needed across clinical, retail, and corporate environments.
Up to £35,000 a year
IT Support Engineer
Giacom —Bristol
Act as the first point of contact for IT-related queries via phone, email, or ticketing system. Assist with user account management (password resets, access…
£26,250 a year
Quick apply

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IT Service Desk Engineer

Bupa Dental Care -
Bristol

Apply Now

Job details

Full-time
22 hours ago

Benefits

Cycle to work scheme
Discounted gym membership
Private medical insurance

Qualifications

Microsoft Office
VoIP
ServiceNow
IT
Active Directory

Full job description

IT Service Desk Engineer

Full time, Permanent

Based in North Bristol/Hybrid working - 1-2 days a week in the office, 1 week in every 6 on-call

The Role

As an IT Service Desk Engineer, you will provide comprehensive technical support to customers, resolving hardware and software issues logged via our in-house ticketing system, ServiceNow.

Responsibilities

Follow standard Service Desk operating procedures; accurately log all Service Desk tickets using the defined tracking software ServiceNow.
Become familiar with helpdesk policies and services.
Become familiar with every team within the IT department and collaborate well to solve more complex problems.
Be willing to work on other duties as assigned by the IT Service Manager and IT Service Desk Team Lead.
To provide technical support via remote access, answering support queries and tickets onsite or via phone or email.
To maintain the gold standard of customer service for all support queries and always adhere to all service management principles.
To take ownership of user problems and be proactive when dealing with user issues.
Respond to enquiries from customers and help them resolve any hardware or software problems that are within our supported scope.
Support users in the use of computer equipment by providing necessary training and advice.
To allocate more complex service issues to our escalations team.
To arrange for external technical support where problems cannot be resolved in house.
Carry out on-call duties for P1 incidents – This is on a rota system and is for 1 week at a time. Between the hours of 18:00PM to 20:00PM Mon-Fri and all-day Saturday.

Skills/Experience

Working knowledge of Active Directory
Working knowledge of Office 365
Working knowledge of hardware troubleshooting (PC peripherals and imaging of PCs)
Light networking knowledge
Good understanding of VoIP phone systems (Horizon)

The benefits here are industry-leading, and we’ll be able to tell you more about them in the process (or jump to the benefits and rewards page on our careers site for a flavour). But here’s a snapshot:

25 days holiday, plus the option to buy more.
Discounts in over 7,000 retailers, discounted gym membership and discounted dental insurance (of course).
Health Trust - our bespoke employee private healthcare plan, providing healthcare cover with no medical underwriting for colleagues and their families.
Access to remote GP and nurse services, physiotherapy, and mental health support.
MyHealthcare Allowance, an annual allowance which is redeemable against a menu of Bupa healthcare products.
Early access to your earned wages through Wagestream.
Cycle to work scheme.
And many more, just ask…

If you or someone you know would be interested in working with a dynamic and expanding healthcare business, with lots of support on offer, great benefits and friendly teams, we would love to hear from you!

To find out more about working with us, find us on LinkedIn, Facebook and Instagram.

Here you’ll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve. You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – helping people live longer, healthier, happier lives and making a better world.

Bupa takes pride in being a Level 2 Disability Confident Employer and will aim to offer an interview/assessment to disabled applicants who best meet the minimum criteria for the role. We are committed to ensuring you are treated fairly during the recruitment process and offer reasonable adjustments to anyone who may benefit from accommodations to the recruitment process.

Bupa Dental Care is an equal opportunities employer.

Apply Now

Refine Your Search

helpdesk engineer jobs in patchway, gls

IT Service Desk Engineer

IT Support Engineer

IT Support Engineer

IT Engineer - Schools - L1/L2 - North Somerset / Bristol Area - £27k to £30k

Business Applications Engineer

Shared Services Support Administrator

Electrical Technician

Service Desk Advisor (First Line Helpdesk)

Electrical Engineer Remedial Work

AC Technical Support Advisor

Mobile Electrical Engineer

Electrical Engineer

Service & Installation Administrator

Maintenance Engineer

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