Customer service manager Work, Jobs in Paulton, Som (with Salaries)

Customer Base Manager
Truespeed Communications Ltd —Bath
- £50,000 a year
- Hybrid work
- Free parking
- Life insurance
2d
Customer Experience Manager (copy)
Lovehoney Group —Bath
- Full-time
- Hybrid work
- Project management
- IT
- Communication skills
- Work from home
- Employee discount
Quick apply
4h
Customer Experience Manager
Zellis —Bristol
- Hybrid work
- Data analysis skills
- Analysis skills
- Communication skills
- Annual leave
Customer Services Team Leader
Bath and North East Somerset Council —Bath
- £19.81 - £21.14 an hour
- Management
- Customer service
- Leadership
7d
Customer Service Team Leader
Ayvens —Bristol
- Full-time
- Management
- Microsoft Office
- Organisational skills
- Free parking
- Annual leave
Client Experience Manager - Delivering accounting & business support
Hughes, Isaac and Co Ltd —Burnham-on-Sea
- £46,000 - £56,000 a year
- Part-time
- Hybrid work
- Supervising experience
- Accounting
- Organisational skills
- Free parking
- Referral programme
Quick apply
6h
Assistant Manager
Storage King —Bath
- Up to £27,000 a year
- Full-time
- Management
- Sales
- Customer service
- Free parking
- Store discount
Quick apply
4d
Operations Manager
Hotel Indigo Bath —Bath
- £45,000 - £50,000 a year
- Full-time
- Hotel
- Restaurant
- Hotel experience
- Employee assistance programme
- Referral programme
Quick apply
Club Steward / Clubhouse Manager
Chew Valley RFC —Bristol
- £28,000 - £32,000 a year
- Weekend availability
- Hospitality
- Bar
- Management
- Free parking
- Annual leave
Quick apply
13d
Customer Experience Manager
First Fence —Bristol
- £42,000 - £47,000 a year
- Full-time
- Management
- Sales
- Merchandising
- Annual leave
- Employee discount
Quick apply
13d
Manager of Dedicated Implementations - EMEA
Ashby —Bristol
- £110,000 - £165,000 a year
- Full-time
- Remote
- Project management
- Travel
- Leadership
- Annual leave
Assistant Customer & Technical Support Manager EPOS
Eposbuddy —Bristol
- £30,500 - £32,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Employee discount
Quick apply
Conference & Events Manager
Apex Hotels Ltd —Bath
- Weekend availability
- Hospitality
- Bar
- Management
- Employee assistance programme
- Employee discount
Quick apply
Area Manager, Customer Fulfillment
Amazon UK Services Ltd. —Bristol
- Full-time
- Management
- Bachelor's degree
- Leadership
11d
Customer Experience Manager
Ayvens —Bristol
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Annual leave
13d
Hub Team Manager
B&Q —Bristol
- £36,031.94 - £41,031.94 a year
- Part-time
- Sales
- Annual leave
- Employee assistance programme
13d
Welcome & Service Assistant Manager
National Trust —Bath
- £14.16 an hour
- Weekend availability
- Microsoft Office
- IT
- Free parking
- Employee assistance programme
7d
Assistant Service Manager
Mon Motors —Bristol
- Full-time
- Customer service
- In-person
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
Admin and Communications Manager
St Mark's Community Centre —Bath
- £14 an hour
- Part-time
- Hybrid work
- Customer service
- Supervising experience
- Preschool
Quick apply
7h
Office Manager
BRISTOL PHONES & TECH SPECIALISTS LIMITED —Bristol
- £41,700 - £42,000 a year
- Full-time
- Customer service
- Administrative experience
- Supervising experience
Quick apply
14d

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customer service manager jobs near paulton, som

Customer Base Manager

Truespeed Communications Ltd -
Bath

Apply Now

Job details

£50,000 a year
2 days ago

Benefits

Free parking
Company pension
Life insurance
On-site parking

Qualifications

Email marketing
Telecommunication
HubSpot
Copywriting

Full job description

Help us grow and retain a truly better broadband experience

At Truespeed, were building the future of broadband across the South West with our rapidly growing full-fibre network. Were already connecting over 40,000 customers across more than 180,000 homes, and were continuing to expand bringing faster, more reliable broadband to communities across the region.

Were proud of the customer experience we deliver, but as competition increases, our focus is on keeping customers engaged, loyal and maximising the value they get from their Truespeed experience.

Were looking for a Customer Base Manager to help us improve retention, increase customer value and deliver smarter, more effective customer communications throughout the lifecycle.

This is a hands-on CRM and customer marketing role where youll take ownership of campaigns from early customer engagement through to renewal and retention. Youll combine data, insight and creativity to improve performance and help Truespeed continue to compete as a challenger brand.

What youll be doing

Build, manage and optimise CRM campaigns using HubSpot (or a similar platform)
Create automated and triggered customer journeys, including renewals, end-of-contract communications, upsell/cross-sell activity and engagement campaigns
Write clear, engaging customer communications and improve performance through testing and optimisation
Monitor campaign results and use data insights to improve engagement and retention
Support customer lifecycle marketing activity and identify opportunities to reduce churn
Work closely with Marketing, Sales, Customer Service, Data & Analytics and Technical teams to improve customer experience and campaign effectiveness

What were looking for

Youll have experience in a CRM, customer marketing or email marketing role, with the ability to manage campaigns from planning through to delivery and optimisation.

Youll ideally have:

Hands-on experience using a CRM platform such as HubSpot, including workflows, automations and campaign delivery
Experience with customer lifecycle marketing and segmentation
Strong copywriting skills with excellent attention to detail
A data-driven approach, using insight to improve campaign performance
Experience running tests and optimising customer communications
The ability to manage multiple priorities in a fast-moving environment

Experience in telecoms, broadband, subscription services or a similar customer lifecycle business would be an advantage.

Youll be someone who is:

Hands-on, organised and delivery-focused
Curious and always looking for ways to improve
Commercially aware and customer-focused
Comfortable collaborating across different teams
Excited by the opportunity to help grow a challenger brand

Why join us?

Youll be joining a growing challenger brand where your work will have a direct impact. This is an opportunity to shape how we communicate with thousands of customers, improve retention and help more communities experience truly better broadband.

Our benefits package includes:

Hybrid working
Pension scheme
Life insurance
Access to a full suite of employee benefits covering health, lifestyle and financial wellbeing, including 24/7 online GP access
Free onsite parking

Ready to Apply?

Were reviewing application on a rolling basis, so we encourage early submissions.

Were proud to be building a diverse and inclusive team at Truespeed, where people can bring their whole selves to work and feel supported to do their best. We value the unique perspectives, experiences and ideas that every individual brings, and we believe this makes us stronger as a business. We welcome applications from all backgrounds and are committed to creating a fair and inclusive recruitment experience for everyone.

Please note: You must have valid authorisation to work in the United Kingdom, as we are unable to offer sponsorship for this position.

No agencies, please.

Apply Now

Refine Your Search

customer service manager jobs in paulton, som

Customer Base Manager

Customer Experience Manager (copy)

Customer Experience Manager

Customer Services Team Leader

Customer Service Team Leader

Client Experience Manager - Delivering accounting & business support

Assistant Manager

Operations Manager

Club Steward / Clubhouse Manager

Customer Experience Manager

Manager of Dedicated Implementations - EMEA

Assistant Customer & Technical Support Manager EPOS

Conference & Events Manager

Area Manager, Customer Fulfillment

Customer Experience Manager

Hub Team Manager

Welcome & Service Assistant Manager

Assistant Service Manager

Admin and Communications Manager

Office Manager

I want to receive the latest job alerts for customer service manager in paulton, som

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