1st line technical support engineer Work, Jobs in Peasemore, Brk (with Salaries)

1st Line Technical Support Engineer
CTS Group Ltd —Abingdon
- Full-time
- Microsoft Outlook
- Microsoft Office
- Computer networking
- Free parking
Quick apply
6d
1st Line Engineer - Yateley
Arc —Yateley
- Azure
- Customer service
- Windows
3rd Line IT Support Engineer
Communications Solutions UK —Reading
- £45,000 - £50,000 a year
- Full-time
- Azure
- SharePoint
- In-person
- Free parking
Quick apply
5d
3rd Line - IT Support Engineer
Communications Solutions UK —Reading
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- Azure
- Computer networking
- SharePoint
- Work from home
Quick apply
6d
Infrastructure & Cloud Operations Engineer - 12 month FTC
Lucy Group Head Office —Oxford
- Azure
- Management
- Computer Science
2nd Line Engineer - Yateley
Arc —Yateley
- £30,000 - £40,000 a year
- Customer service
- Computer networking
- SharePoint
1d

More jobs to discover

Find similar jobs that you might be interested in.

1st Line Engineer - Yateley
Arc —Yateley
As a 1st Line Helpdesk Engineer at Arc, you will be the first point of contact for all IT-related queries and issues, playing a crucial role in ensuring the…
2nd Line Engineer - Yateley
Arc —Yateley
We are seeking a skilled 2nd Line Helpdesk Engineer to provide advanced IT support to our customers, either directly or by handling escalations from the 1st…
£30,000 - £40,000 a year
1d

I want to receive the latest job alerts for 1st line technical support engineer in peasemore, brk

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

1st line technical support engineer jobs near peasemore, brk

1st Line Technical Support Engineer

CTS Group Ltd -
Abingdon

Quick apply

Job details

Full-time
6 days ago

Benefits

Free parking
Cycle to work scheme
Company pension
Company events
On-site parking

Qualifications

Microsoft Windows Server
Microsoft Outlook
Microsoft Office
Firewall
Computer networking
IT
Communication skills
Active Directory

Full job description

About the role

Sector: IT
Contract type: Permanent, Office based
Salary: Negotiable on experience

Our ideal candidate will have

We’re looking for an all-rounder with experience with all Windows Desktop environments, Windows Server, Microsoft Office 365 and Active directory. Must have experience with troubleshooting general IT issues such as printers, outlook etc. in order to gain as much information as possible before escalating issues. We are looking for someone who is used to working with a ticketing system including logging their time.

Experience with the usual network peripherals, firewalls, routers etc. advantageous but not essential.

Excellent written & verbal communication skills are a must, with experience of documenting activities.

Job description

1st Line Telephone & Remote Access Support to CTS Group clients

Solving user problems / answering calls and logging tickets
New user & application setups (Laptops and PC’s)
Day-to-day user / systems support (printer installs, etc.)
Providing in-house technical support to CTS Office employees
Workstation troubleshooting
Training & answering queries (re: MS Office based apps.)
Escalation of client requests (systems development & sales) to consultants/account managers.
Occasional on-site support / delivery of goods & services to clients, site auditing & fact-finding visits

Experience Desired

You will be need to demonstrate the relevant criteria whilst also bringing your own passion and ideas to the Company Directors and clients alike.
Experience in a support role, ideally in a client facing environment. In-depth troubleshooting experience – 1+ years.
You will need to be a highly organised individual with the ability to work well under pressure.
Proven experience of logging work time in a ticketing system.

Employee Benefits

Company Pension
Bike to work scheme
On-site parking
25 days holiday (plus bank holidays)
Birthdays off and Xmas shopping day
Annual and Quarterly employee recognition awards – with prizes
Bonuses reviewed annually
We also have company food days and social events
Being based on Milton Park means you can get involved in the events, clubs and classes available in the workplace.
Working Hours: Monday to Thursday 9.00am – 5.00pm and Friday 9.00am – 4.30pm

To be considered for this position, you should have good technical knowledge with a keen interest to learn.

Job Type: Full-time

Benefits:

Company pension
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

1st line technical support engineer jobs in peasemore, brk

1st Line Technical Support Engineer

1st Line Engineer - Yateley

3rd Line IT Support Engineer

3rd Line - IT Support Engineer

Infrastructure & Cloud Operations Engineer - 12 month FTC

2nd Line Engineer - Yateley

More jobs to discover

I want to receive the latest job alerts for 1st line technical support engineer in peasemore, brk

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected