Billing specialist Work, Jobs in Pelton, Dur (with Salaries)

Billing Operations Specialist
CPOMS —Newcastle upon Tyne
- Microsoft Excel
- ERP systems
Quick apply
7d
Complex Metering Specialist
Wave Utilities —Durham
- From £26,634 a year
- Full-time
- Hybrid work
- Customer service
- Communication skills
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1d
Paralegal - Healthcare Regulatory (Training Delivery)
DAC Beachcroft —Newcastle upon Tyne
- Hybrid work
- Organisational skills
- IT
- Communication skills
Quick apply
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Accounting, Insight and Advisory Manager
RSM UK —Newcastle upon Tyne
- Full-time
- Hybrid work
- Business development
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Senior Consultant, Financial Crime
EY —Newcastle upon Tyne
- Analysis skills
- Project management
- Mentoring
- Employee discount
Senior Manager - Global Compliance and Reporting
EY —Newcastle upon Tyne
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Clinical Negligence Associate
Weightmans —Newcastle upon Tyne
- Full-time
Private Client Solicitor
Eventus Recruitment Group —Durham
- £50,000 - £70,000 a year
- Call to connect
- Hybrid work
- Communication skills
- Employee assistance programme
- Employee discount
Transformation Manager - Deltek Costpoint
Amentum —Newcastle upon Tyne
- Full-time
- Hybrid work
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Solicitor/Associate - Commercial Real Estate
DAC Beachcroft —Newcastle upon Tyne
- Hybrid work
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DAC Beachcroft —Newcastle upon Tyne
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Private Client Solicitor
EMG Solicitors —Darlington
- Full-time
- Organisational skills
- Communication skills
- Time management
- Annual leave
- Employee assistance programme

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Billing Operations Specialist

CPOMS
Newcastle upon Tyne

Quick apply

Job details

7 days ago

Qualifications

Microsoft Excel
ERP systems
NetSuite
AAT

Full job description

About CPOMS

CPOMS, a Raptor Technologies company, is the market leader in safeguarding, pastoral, and wellbeing solutions for UK educational institutions and beyond. With innovative software that transforms how schools and organisations approach the critical task of ensuring the wellbeing of young people and staff, CPOMS has become a trusted partner to over 20,000 schools and a range of other safeguarding-focused organisations. We are now seeking a UK Sales and Customer Engagement Consultant to drive growth and support our mission of enhancing child protection and wellbeing across diverse UK settings, including educational institutions, sports organisations, charities, and other organisations focused on safeguarding.

Role Overview

We are seeking a highly capable Billing Operations Specialist to support and scale our global Order-to-Cash operations. This role will initially focus on UK-based transactions but is expected to evolve into supporting a global book of business across multiple regions, products, and transaction types.

This position goes beyond transactional billing. The ideal candidate will bring a strong sense of ownership, the ability to navigate complexity, and a mindset focused on accuracy, efficiency, and continuous improvement. You will play a critical role in ensuring timely invoices, resolving billing inquiries, and partnering cross-functionally to improve upstream and downstream processes.

We welcome applications from both local and remote candidates in the UK, and remote working arrangements will be considered for the right applicant.

Key Responsibilities

Billing & Invoice Processing

Own end-to-end billing operations for new system deals, renewals, and amendments initially focusing in Trust related billings
Ensure invoices are generated accurately, timely, and in alignment with contractual terms
Reconcile billing data across systems to ensure completeness and accuracy
Identify and resolve discrepancies proactively

Renewals & Recurring Revenue

Manage monthly renewal invoicing processes across assigned accounts
Validate contract terms, pricing, and billing schedules prior to invoice generation
Partner with internal teams to resolve gaps that may delay invoicing

Customer & Internal Support

Serve as a primary point of contact for billing-related inquiries from customers and internal stakeholders
Investigate and resolve issues with professionalism, urgency, and attention to detail
Deliver a high standard of customer experience while maintaining policy and control

Cross-Functional Collaboration

Work closely with Sales, Customer Success, Contracts, and Finance to ensure accurate deal execution
Provide feedback on upstream process gaps (e.g., incomplete deal data, incorrect documentation)
Escalate risks and blockers appropriately while proposing solutions

Process Improvement & Scale

Identify opportunities to streamline workflows and reduce manual effort
Contribute to standardization of global billing processes and best practices
Support system enhancements and process changes (e.g., ERP, CRM integrations)

Global Operations Readiness

Develop the capability to support billing across multiple regions, currencies, and business models
Participate in cross-training to support broader team coverage and scalability
Maintain flexibility to support extended hours during peak periods (e.g., month-end, quarter-end)

Required Experience & Skills

Experience

Substantial experience in Billing Operations, Order-to-Cash, or similar finance operations role
Experience working in a high-volume, fast-paced environment with complex transactions
Exposure to SaaS, subscription billing, or recurring revenue models preferred
Experience supporting or collaborating with global teams is a strong plus

Technical Skills

Strong working knowledge of ERP systems (e.g., NetSuite) and CRM tools (e.g., Salesforce)
Proficiency in Excel (data validation, reconciliations, lookups, etc.)
Ability to navigate multiple systems and datasets efficiently

Core Competencies

High attention to detail and accuracy
Strong problem-solving and critical thinking skills
Ability to manage competing priorities and meet deadlines
Confident communicator with the ability to challenge constructively
Ownership mindset with a focus on accountability and results

Personal Attributes

Proactive and solutions-oriented
Comfortable operating in ambiguity and driving clarity
Resilient under pressure, especially during peak cycles
Collaborative team player with a global mindset

Nice to Have

AAT qualification or equivalent
Experience in multi-entity, multi-currency environments
Exposure to system implementations or process transformation initiatives

Why This Role

This is an opportunity to be part of a growing, evolving Billing Operations function with a clear path toward global ownership. You will play a key role in shaping processes, improving efficiency, and supporting the company's ability to scale

Quick apply

Refine Your Search

billing specialist jobs in pelton, dur

Billing Operations Specialist

Complex Metering Specialist

Paralegal - Healthcare Regulatory (Training Delivery)

Accounting, Insight and Advisory Manager

Senior Consultant, Financial Crime

Senior Manager - Global Compliance and Reporting

Clinical Negligence Associate

Private Client Solicitor

Transformation Manager - Deltek Costpoint

Solicitor/Associate - Commercial Real Estate

Associate/Senior Associate - D&O/Coverage

Private Client Solicitor

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