Customer support & client services managers Work, Jobs in Pelton, Dur (with Salaries)

Customer Service Manager
IWG —Newcastle upon Tyne
- Up to £40,000 a year
- Customer service
- Team management
- Guest services
3d
Customer Experience Manager
Northumberland County Council —Morpeth
- £56,233 - £60,010 a year
- Full-time
- Hybrid work
- Customer service
- Continuous improvement
- Leadership
- Annual leave
Quick apply
6d
Fleet Sales Support Manager
Vertu Motors —Gateshead
- £35,000 - £40,000 a year
- Full-time
- Team management
- IT
- Training & development
- Employee discount
Quick apply
Customer Service Manager
International Workplace Group plc —Newcastle upon Tyne
- Up to £40,000 a year
- Full-time
- Customer service
- Team management
- In-person
6d
Client Service Manager
Gallagher —Gateshead
- Bachelor's degree
- Mentoring
Senior Resource Planning Manager
Everflow —Peterlee
- £53,000 - £65,000 a year
- Full-time
- Hybrid work
- Analysis skills
- APIs
- AI
- Free parking
- Annual leave
5d
Retention & Quality Specialist
Verisure Services (UK) Limited —Newcastle upon Tyne
- £25,000 - £26,000 a year
- Full-time
- Communication skills
- Analytics
- Employee discount
- Referral programme
Quick apply
Software Support Manager
Xplor —Newcastle upon Tyne
- Full-time
- Hybrid work
- Continuous improvement
- Phone etiquette
- Leadership
Quick apply
9d
Service Manager
NECSWS —Hartlepool
- Full-time
- Hybrid work
- Continuous improvement
- Travel
- Contracts
- Annual leave
Quick apply
3d
(Bellevue) Hybrid Client Service Leader (Player/Coach)
Gallagher Benefit Services —Gateshead
- Bachelor's degree
- Mentoring
- Training & development

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Junior Account Manager
TEMLA LASER —Washington
Building strong relationships with customers. Confidence speaking with customers and solving problems. Helping achieve monthly sales and revenue targets.
£28,000 - £32,000 a year
Quick apply
Customer Experience Manager
Northumberland County Council —Morpeth
Flexi scheme (if applicable) – up to 2 days flexible leave available per month (pro rata for part-time employees). Drive Transformation and Service Improvement.
£56,233 - £60,010 a year
Quick apply
6d

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Customer Service Manager

IWG -
Newcastle upon Tyne

Apply Now

Job details

Up to £40,000 a year
3 days ago

Qualifications

Customer service
Upselling
Team management
Guest services

Full job description

Customer Services Manager
(Total Compensation including bonus, commission & benefits: Up to £40,000)

This position sits at the heart of our growing global organisation, you will be responsible for all aspects of your centre’s performance. We’ll give you the autonomy and resource to manage your centre as though it’s your own business. You will have a wide range of responsibilities including:
Being responsible for managing anything and everything on site.
Rising to every challenge and solving problems.
Giving tours to prospective customers.
Upselling to existing customers.
Above all, looking after our customers so well that each becomes a brand ambassador – for you, your team and IWG.

What we can do for you

You’re reading the right advert if you’re looking for:
a fun, challenging and rewarding career.
great induction training and excellent ongoing learning and development.
fantastic promotion prospects.
generous, achievable incentives and sociable hours.
access to a comprehensive range of flexible, personalised workplace benefits that support mental, physical and financial wellbeing.

About you
Ideally, you’ll have some experience of delivering against targets when leading a small, close-knit team. You may have run a flexible workspace centre before, or else a store, restaurant or any site with a high degree of customer focus. Alongside your customer service and commercial skills, what matters most is that you’ve got the right mindset: passion, drive, ownership and resilience.
Passion: looking after our diverse prospects, customers and guests is at the heart of what we do, so you must bring your passion and positivity to work every day.
Drive: your own and your team’s collective drive for success means you’ll only relax once you’ve delivered the results you’re looking for.
Resilience: a relentless focus on business priorities, regardless of any obstacles placed in front of you.
Above all, you’ll be key to ensuring all our customers only ever receive a truly world-class service.
And your sense of ownership means you’ll continuously ensure the quality of service and the workspace are as good as they possibly can be.

About IWG
With almost 4,000 tech-enabled, sustainable and inspiring centres across the world, we’re already four times the scale of our nearest competitor – and we’re continuing to grow.
With 80% of the Fortune 500 already among our customers, and plans to expand to 30,000+ centres over the next decade, we’re uniquely placed to offer the right person exciting career opportunities as we continue pioneering the workspaces of tomorrow.
We know we can only succeed if we give all our people every opportunity to shine. That’s why so many of our most senior leaders started their careers in our centres.
We’re also proud of reducing commuting-related carbon emissions by getting workers out of their cars and onto their bikes and their feet. Alongside our investments in advanced buildings, this supports our commitment to be carbon neutral.
So don’t hesitate. Apply today – and let’s work together to help millions of people have a great day at work.

Apply Now

Refine Your Search

customer support & client services managers jobs in pelton, dur

Customer Service Manager

Customer Experience Manager

Fleet Sales Support Manager

Customer Service Manager

Client Service Manager

Senior Resource Planning Manager

Retention & Quality Specialist

Software Support Manager

Service Manager

(Bellevue) Hybrid Client Service Leader (Player/Coach)

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