Software Work, Jobs in Pelton Fell, Dur (with Salaries)

1st Line Support Engineer
IT Professional Services Ltd. —Chester-le-Street
- £24,420 - £28,000 a year
- Full-time
- Windows
- Computer networking
- In-person
- Free parking
- Sick pay
Quick apply
4d
Software Developer
Roundel Manufacturing Limited —Washington
- Full-time
- Azure
- SQL
- JavaScript
- Employee discount
Quick apply
12h
Junior Developer
Reeves Group Holdings —Newcastle upon Tyne
- £26,500 a year
- Full-time
- AWS
- Software development
- APIs
- Annual leave
Quick apply
6d
Interested in Waterstons? We'd love to hear from you.
Waterstons —Durham
- Hybrid work
- Employee assistance programme
- Sick pay
Graduate Software Developer
Learning Curve Group —Spennymoor
- £27,000 - £30,000 a year
- Full-time
- Hybrid work
- Computer Science
- Engineering
- Bachelor's degree
- Annual leave
3d
Software Engineer
Baker Hughes —Cramlington
- Full-time
- Remote
- Azure
- Engineering
- Bachelor's degree
- Flexible schedule
- Life insurance
Infrastructure and Network Engineer
Waterstons —Durham
- £27,000 - £32,000 a year
- Hybrid work
- Azure
- SQL
- AWS
- Employee assistance programme
- Sick pay
4d
Customer Services Software Engineer
OpenWorks Engineering —Prudhoe
- From £35,000 a year
- Full-time
- Computer Science
- Engineering
- C++
Quick apply
Software Developer (Junior)
Newcastle Building Society —Newcastle upon Tyne
- Full-time
4d
Technical Support Specialist
Eque2 —Newcastle upon Tyne
- Hybrid work
- Customer service
- SQL
- Travel
IT Support Specialist
Authentix, Inc. —Consett
- Full-time
- Microsoft Powerpoint
- Microsoft Outlook
- Windows
Quick apply
9d
Software Engineering Graduate - Newcastle
Sage —Newcastle upon Tyne
- Computer Science
- Engineering
- Software development
- Employee discount
Junior/Mid Frontend Developer
VIA Creative —Middlesbrough
- Full-time
- Bachelor's degree
- JavaScript
- Linux
- Free parking
- Flexible schedule
Full Stack Sofware Engineer
CGI —Newcastle upon Tyne
- Full-time
- Azure
- Java
- AWS
Quick apply
Data Science and Innovation Officer
Durham County Council —Durham
- £44,075 - £48,226 a year
- Temporary
- Hybrid work
- Microsoft Excel
- Azure
- Computer Science
- Annual leave
13d
Software Architect
AIRBUS Defence and Space Limited —Newcastle upon Tyne
- Full-time
- Hybrid work
- Travel
- Free parking
- Employee assistance programme
Junior Integration Engineer
Ericsson —Darlington
- Azure
- Laboratory experience
- Java
13d
Systems Engineering, Integration and Test Graduate
Lockheed Martin Corporation —Newcastle upon Tyne
- £34,000 a year
- Full-time
- Engineering
- University
- Travel
- Employee assistance programme
- Employee discount
7d
Project Manager
Durham County Council —Durham
- £50,269 - £54,495 a year
- Full-time
- Hybrid work
- Project management
- Organisational skills
- AI
- Annual leave
9d
Software Developer
Magnific It Limited —Darlington
- £38,063 - £44,911 a year
- Hybrid work
- Azure
- Computer Science
- Software troubleshooting
- Free parking
- Work from home
Quick apply
5d

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software jobs near pelton fell, dur

1st Line Support Engineer

IT Professional Services Ltd. -
Chester-le-Street

Quick apply

Job details

Full-time
£24,420 - £28,000 a year
4 days ago

Benefits

Free parking
Casual dress
Cycle to work scheme
Sick pay
On-site parking

Qualifications

Operating systems
Windows
Computer networking
Mac OS
Communication skills
CompTIA A+

Full job description

Overview

We are seeking a dedicated and proactive 1st Line Support Engineer to join our dynamic IT support team. The successful candidate will be responsible for providing frontline technical assistance to users, resolving a wide range of hardware and software issues promptly and professionally. This role offers an excellent opportunity to develop your technical skills within a supportive environment, contributing to the smooth operation of our organisation’s IT infrastructure. The position is paid and suitable for individuals eager to grow their career in IT support.

Duties

Respond promptly to incoming support requests via phone, email, or ticketing system, ensuring timely resolution of user issues.
Troubleshoot and resolve common hardware, software, and network problems for end-users across various departments.
Provide guidance and support on the use of organisational applications and systems, including operating systems, productivity tools, and specialised software.
Escalate complex issues to higher-level support teams or external vendors when necessary, ensuring clear communication and documentation throughout the process.
Maintain accurate records of support tickets, actions taken, and resolutions provided in the support management system.
Assist with setting up new user accounts, hardware devices, and peripherals as required.
Contribute to the creation and maintenance of user guides and FAQs to improve self-service support options.
Participate in ongoing training sessions to stay updated with emerging technologies and organisational policies.

Experience

Previous experience in a similar 1st Line Support or helpdesk role is desirable but not essential; training will be provided for suitable candidates eager to learn.
Familiarity with common operating systems (Windows, macOS) and basic networking concepts is advantageous.
Strong problem-solving skills with an organised approach to managing multiple support requests simultaneously.
Excellent communication skills, with the ability to explain technical issues clearly to non-technical users.
A proactive attitude with a keen interest in developing a career within IT support environments.
Relevant certifications such as CompTIA A+ or Microsoft Certified Fundamentals are beneficial but not mandatory.

This role is ideal for motivated individuals seeking an entry-level position in IT support that offers professional development opportunities within a collaborative team environment.

Pay: £24,420.00-£28,000.00 per year

Benefits:

Casual dress
Cycle to work scheme
Free parking
On-site parking
Sick pay

Ability to commute/relocate:

Chester-le-Street DH2 1AQ: reliably commute or plan to relocate before starting work (preferred)

Experience:

Operations Desk: 3 years (preferred)

Work authorisation:

United Kingdom (preferred)

Work Location: In person

Quick apply

Refine Your Search

software jobs in pelton fell, dur

1st Line Support Engineer

Software Developer

Junior Developer

Interested in Waterstons? We'd love to hear from you.

Graduate Software Developer

Software Engineer

Infrastructure and Network Engineer

Customer Services Software Engineer

Software Developer (Junior)

Technical Support Specialist

IT Support Specialist

Software Engineering Graduate - Newcastle

Junior/Mid Frontend Developer

Full Stack Sofware Engineer

Data Science and Innovation Officer

Software Architect

Junior Integration Engineer

Systems Engineering, Integration and Test Graduate

Project Manager

Software Developer

I want to receive the latest job alerts for software in pelton fell, dur

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